Dell PowerVault TL4000 Betriebsanleitung PDF herunterladen (Seite 61)

 Device Driver Installation: Make sure that the proper device driver, if applicable, is installed for

the library. Contact your support representative for more information.

NOTE:

Many backup applications use their own drivers for the library and drive. Before installing a

driver, make sure it will not be in conflict with the software.

9.2 Troubleshooting table

Table 9 Troubleshooting table

Problem Solution

Power

Library does not power on  Check all power cord connections.

 Make sure the power switch on the front panel is in the ON

position.

 Make sure there is power to the outlet. Try another working

outlet.

 Replace the power cord.

 Contact your service representative.

No display messages

appear

 Make sure the power cord is connected.

 Make sure the power switch is on.

 Power cycle the library.

 Download library firmware.

 Contact your service representative.

Tape Movement

Tape stuck in drive  Power cycle the library, allow it to complete initialization,

which in rare cases can take as long as 10 minutes, and

then retry unloading the tape using the library operator

control panel.

 Allow the tape drive to complete all operations. This may

take as long as ten minutes if you reset or cycle power on

the library while the cartridge is positioned at the physical

end of the media.

 Make sure that the backup software is not reserving the slot

or preventing the tape drive from ejecting the cartridge.

The backup software needs to cancel the reservation and

any hold it has on the tape drive. Temporarily disconnecting

the library from the host server and power cycling

eliminates the host and its software as a problem source.

 Contact your service representative.

Tape stuck in storage slot See ”Removing stuck tapes from slots” on page 64.

Media

Cleaning or data cartridge

incompatible with drive.

Make sure you are using data and cleaning cartridges that are

compatible with the drive and model of your library. The library

automatically unloads incompatible cartridges, the Media

Attention LED flashes, and an exclamation mark (!) is displayed

in the inventory display for the indicated slot number.

Export the media in order to clear the state.

1 2 ... 56 57 58 59 60 61 62 63 64 65 66 ... 79 80

Kommentare zu diesen Handbüchern

Keine Kommentare

Dell PowerVault TL4000 Betriebsanleitung Seite 61

Kommentare zu diesen Handbüchern

Verwandte Produkte und Handbücher für Vernetzung Dell PowerVault TL4000