Dell DX6000 Bedienungsanleitung Seite 168
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168 Troubleshooting Your System
Troubleshooting a Hard Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1
Run the appropriate online diagnostics test. See "Using Online
Diagnostics" on page 173.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2
Remove the bezel. See "Removing the Front Bezel" on page 81.
3
If your hard drives are configured in a RAID array, perform the
following steps:
a
Restart the system and enter the host adapter configuration utility
program by pressing <Ctrl><R> for a PERC controller.
See the documentation supplied with the host adapter for information
about the configuration utility.
b
Ensure that the hard drive(s) have been configured correctly for the
RAID array.
c
Take the hard drive offline and then reseat the hard drive.
See "Removing a Hot-Swap Hard Drive" on page 86.
d
Exit the configuration utility and allow the system to boot to the
operating system.
4
Ensure that the required device drivers for your controller card are installed
and are configured correctly. See the operating system documentation for
more information.
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 12 About Your System 12
- LCD Panel Features 14
- Home Screen 15
- Setup Menu 16
- View Menu 16
- 18 About Your System 18
- 20 About Your System 20
- Power Indicator Codes 21
- NIC Indicator Codes 22
- LCD Status Messages 23
- 24 About Your System 24
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- 32 About Your System 32
- 34 About Your System 34
- 36 About Your System 36
- Glossary 37
- System Messages 38
- 40 About Your System 40
- 42 About Your System 42
- 44 About Your System 44
- 46 About Your System 46
- MEMTEST lane 46
- 48 About Your System 48
- 52 About Your System 52
- 54 About Your System 54
- Warning Messages 55
- Diagnostics Messages 55
- Alert Messages 56
- Choosing the System Boot Mode 57
- Responding to Error Messages 58
- System Setup Options 59
- Memory Settings Screen 61
- Processor Settings Screen 62
- SATA Settings Screen 63
- Boot Settings Screen 63
- Integrated Devices Screen 64
- PCI IRQ Assignments Screen 65
- Serial Communication Screen 66
- Power Management Screen 67
- System Security Screen 68
- Exit Screen 70
- UEFI Boot Manager Screen 71
- UEFI Boot Settings Screen 72
- System Utilities Screen 72
- Using the System Password 73
- Using the Setup Password 75
- Front Bezel (Optional) 81
- Information Tag 82
- Opening the System 83
- Closing the System 83
- Hard Drives 84
- Removing a Hard-Drive Blank 85
- Installing a Hard-Drive Blank 86
- Power Supplies 90
- Replacing a Power Supply 91
- Internal SD Module 92
- Internal SD Flash Card 94
- Internal USB Memory Key 95
- Internal USB Cable 97
- VFlash Media (Optional) 100
- NIC Hardware Key 101
- Cooling Shroud 102
- Removing the Cooling Shroud 103
- Installing the Cooling Shroud 104
- Cooling Fans 105
- Replacing a Cooling Fan 106
- Removing the Fan Bracket 107
- Replacing the Fan Bracket 108
- Optical Drive 109
- Installing System Components 110
- RAID Battery 116
- Cable Routing 118
- Installing an Expansion Card 121
- Removing an Expansion Card 123
- System Memory 130
- Mode-Specific Guidelines 132
- (continued) 134
- Installing Memory Modules 135
- Removing Memory Modules 137
- Processors 138
- Installing a Processor 141
- System Battery 143
- Control Panel Assembly 145
- Removing the SAS Backplane 148
- System Board 150
- Installing the System Board 152
- Troubleshooting Your System 155
- Troubleshooting a USB Device 156
- Troubleshooting a NIC 157
- Troubleshooting a Wet System 158
- Troubleshooting a Fan 162
- Troubleshooting System Memory 163
- Troubleshooting a Hard Drive 168
- Troubleshooting the Processor 172
- Using Online Diagnostics 173
- Using the Custom Test Options 175
- Jumpers and Connectors 177
- 178 Jumpers and Connectors 178
- System Board Connectors 180
- 182 Jumpers and Connectors 182
- PCIe Buses 184
- Jumpers and Connectors 187 187
- 188 Jumpers and Connectors 188
- Getting Help 189
- 190 Getting Help 190
- Index 195 191
- Index 197 193
- Index 199 195
- Index 201 197
- 202 Index 198
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