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Email Continuity Administrator Guide version 6.5 (1st ed.) vii
Task Reference
To grant service account permissions for Exchange 5.5:.......................................................................... 23
To grant Exchange administrator permissions for Exchange 2000/2003: ................................................. 24
To grant Send As and Receive As permissions: ....................................................................................... 25
To add the Email Continuity account to the local administrator group of the BES group:......................... 30
To enable TCP and Name Pipes to have access to the BES database:................................................... 30
To verify that the MDS server is a push server and has an appropriate listening port configured: ........... 31
To set IT policies: ...................................................................................................................................... 32
To install service software: ........................................................................................................................ 43
To launch the SyncManager Setup Wizard manually:............................................................................... 50
To configure the SyncManager: ................................................................................................................ 50
To configure distributed synchronization with SyncManager: ................................................................... 57
To install RedirectorManager: ................................................................................................................... 58
To install RedirectorSink on clustered Exchange servers: ........................................................................ 59
To install the RedirectorAgent: .................................................................................................................. 61
To remove the RedirectorAgent: ............................................................................................................... 61
To synchronize RIM data:.......................................................................................................................... 62
To download the client agent:.................................................................................................................... 64
To configure the agent:.............................................................................................................................. 65
To assign software applications to users:.................................................................................................. 66
To remove the Blackberry agent for all users:........................................................................................... 66
To remove the Blackberry agent for one user: .......................................................................................... 67
To prepare the shared application directory:............................................................................................. 67
To update your IT policies: ........................................................................................................................ 69
To download the client agent:.................................................................................................................... 69
To add the client application to BAS:......................................................................................................... 69
To create and populate application policies: ............................................................................................. 70
To create and populate the software configuration: .................................................................................. 70
To create a BlackBerry client user group: ................................................................................................. 71
To assign the software configuration to the BlackBerry client user group:................................................ 71
To send installation instructions to device users: ...................................................................................... 71
To authenticate users through the command line (prior to Outlook Extension deployment):.................... 76
To install the Outlook Extension manually using setup.exe: ..................................................................... 76
To remove the Outlook Extension manually:............................................................................................. 77
To install the Outlook Extension using Group Policy:................................................................................ 77
To upgrade the Outlook Extension using Group Policy:............................................................................ 78
To remove the Outlook Extension using Group Policy: ............................................................................. 78
To install the Outlook Extension using SMS:............................................................................................. 79
To upgrade the Outlook Extension using SMS:......................................................................................... 79
To remove the Outlook Extension using SMS:.......................................................................................... 81
To install the Historical Mail software on a VaultBox system: ................................................................... 83
To change data transfer settings:.............................................................................................................. 87
To log into the Administration Console:..................................................................................................... 94
To create a retention policy: .................................................................................................................... 102
To add users to a retention policy: .......................................................................................................... 102
To prioritize retention policies:................................................................................................................. 103
To view storage reports: .......................................................................................................................... 104
To assign servers to replication zones: ................................................................................................... 105
To search user information:..................................................................................................................... 106
To reset a user’s password: .................................................................................................................... 107
To change multiple users’ passwords: .................................................................................................... 108
- Administrator Guide 1
- Legal Notices 3
- Table of Contents 5
- Task Reference 9
- About This Book 13
- Conventions 14
- Product Documentation 15
- 1 About the Service 17
- ESS Server 19
- About Windows Authentication 20
- MessageLabs 22
- Email Continuity 22
- About the Outlook Extension 23
- About AlertFind Integration 26
- Interaction of Components 27
- 2 Preinstallation 29
- Firewall Requirements 30
- Proxy Requirements 30
- Gateway Requirements 30
- Continuity 32
- Hardware Requirements 33
- Software Requirements 34
- Supported Operating Systems 35
- Supported Messaging Software 35
- Server Software Requirements 36
- Exchange 2007 Environments 37
- Account Requirements 39
- NOTE Public Folder Stores 41
- Virtualization 42
- Administrator Group 46
- Extension Requirements 49
- Outlook Extension Limitations 50
- Placement 51
- Historical Mail Requirements 55
- Installing Service Software 59
- Configuring the SyncManager 65
- Configuring RedirectorManager 73
- Upgrading RedirectorManager 75
- Synchronizing RIM Data 78
- Distributing the Client Agent 79
- Installing the Outlook 88
- Extension 88
- Manual Installation 92
- Configuring VaultBoxes 102
- Monitoring VaultBoxes 104
- 4 Administration 109
- Administration Console Home 110
- Readiness Checks 112
- Authentication Manager Status 114
- Retention Policies 115
- Creating Retention Policies 117
- Storage Reports 120
- Replication Zones 121
- User Administration 122
- Resetting User Passwords 123
- Defining User Sets 130
- Reviewing Login Status 136
- Excluded Users 140
- Managing Users and Devices 145
- Extension Administration 148
- Mailboxes and Aliases 149
- Mailing Lists 150
- Notification 151
- Sending Reminders 154
- Managing Fault Alerts 156
- Managing Transition Alerts 156
- Sending Custom Notifications 157
- Viewing Audit Reports 158
- Modifying System Settings 159
- Configuring Email Routing 161
- Changing the Email Disclaimer 162
- AlertFind Mapping 163
- Sync Notify Settings 165
- Customizing the Home Page 166
- Accessing Your Mailbox 168
- Changing Your Password 168
- Testing Email Continuity 169
- 5 Activation 171
- 6Recovery 175
- Original Mail 182
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