
Wireless Continuity for BlackBerry Requirements Licensed Customer Confidential
30 Email Continuity Administrator Guide version 6.5 (1st ed.)
Adding the Email Continuity Service Root Account to the Local
Administrator Group
You must add the service root account (or the valid super administrator account
that is running Email Continuity services for your organization) as a local
administrator of the BES group.
To add the Email Continuity account to the local administrator group of the
BES group:
1 Log in using the BES administrator user name and password.
2 Right-click My Computer on the desktop, and select Manage from the
drop-down list. The Computer Management window appears.
3 Open System Tools, then open Local Users and Groups. In the Groups
folder, select and right-click Administrators in the list. Select Add to
Group. The Administrators Properties pane appears.
4 Click Add. The Select Users, Computers, or Groups pane appears.
5 Type the name of your Email Continuity service root or valid super
administrator account in the Enter the object names to select box. Click
Check Names. The complete email address appears in the box.
6 Click OK. The Administrators Properties panel appears again, with the
Email Continuity administrator user added to the list.
Enabling TCP and Name Pipes to Access the BES Database
NOTE Instructions for BES version 4 and version 5
The following instructions are written for BES version 4. For a BES 5 server,
configure TCP using the Microsoft SQL configuration tools, such as Start > All
Programs > Microsoft SQL Server 2005 > Configuration Tools > SQL
Server Configuration Manager.
Set the TCP/IP protocol for BlackBerry to Enabled.
Do not enable IP Addresses IP1 or IP2.
Set the TCP Port for IPALL to 1433.
To enable TCP and Name Pipes to have access to the BES database:
1 Navigate to the SVRNETCN.exe file. This file is typically located in
C:\Program Files\Microsoft SQL Server\80\Tools\Binn.
2 Run SVRNETCN.exe. The SQL Server Network Utility window appears.
3 Under the General tab, locate Disabled protocols.
4 Select Named Pipes and click Enable to move it to the Enabled
protocols box. Do the same with TCP/IP.
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