Dell Dimension L___cx Bedienungsanleitung Seite 93
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support.dell.com Getting Help 7-5
Figure 7-1. Diagnostics Checklist
Name: ______________________________________________________________Date: ______________________
Address: ________________________________________________________Phone number: _________________
Service tag (bar code on the back of the computer): _________________________________________________
Express Service Code: ___________________________________________________________________________
Return Material Authorization Number (if provided by Dell support technician): zation Number (if provided by Dell support technician): ___________________________
Operating system and version: ____________________________________________________________________
Peripherals: ____________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Expansion cards:_________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Are you connected to a network?work? yes no
Network, version, and network card: _______________________________________________________________
Programs and versions: ___________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Refer to your operating system documentation to determine the contents of the system’s start-up files. If the
computer is connected to a printer, print each file. Otherwise, record the contents of each file before
calling Dell.
Error message, beep code, or diagnostic code: ______________________________________________________
Description of problem and troubleshooting procedures you performed: ________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Diagnostics Checklist
- Ergonomic Computing Habits 4
- About This Guide 7
- Other Documents You May Need 8
- Notes, Notices, and Cautions 8
- Typographical Conventions 9
- Hardware Features 17
- Software Features 18
- Available Upgrades 19
- Preventive Maintenance 20
- Power Protection Devices 22
- Line Conditioners 23
- Uninterruptible Power Supply 23
- —For You and Your Computer 25
- Installation Guidelines 26
- System Board 28
- Inside Your Computer 29
- Connector or 32
- Socket Description 32
- * •indicates pin 1 33
- PCI Expansion Card Upgrades 34
- Removing Expansion Cards 37
- Adding Memory 38
- Removing a DIMM 40
- Replacing the System Battery 40
- (BATTERY) 41
- Front-Panel Insert 45
- Configuring Drives 46
- Connecting Drive Cables 46
- 5.25-Inch Drive 47
- 3.5-Inch Drives 48
- Lower 3.5-Inch Bay 51
- Replacing the Hard-Disk Drive 52
- Drive 54
- Backing Up Data Files 55
- Software 55
- Checking the Basics 56
- Indication Action 57
- Running the Dell Diagnostics 63
- Starting the Dell Diagnostics 64
- Dell Diagnostics Main Screen 65
- Using the Dell Diagnostics 67
- Versions 68
- Features 69
- Reinstalling Drivers 70
- Incompatibilities 72
- Reinstalling Windows 98 74
- Reinstalling Windows Me 75
- Reinstalling Windows 2000 77
- Expansion Cards 79
- • Incorrect drivers installed 81
- System Memory 83
- If Your Computer Gets Wet 87
- If Your Computer Is Damaged 88
- Technical Assistance 89
- Help Tools 90
- Problems With Your Order 91
- Product Information 92
- Before You Call 92
- International 95
- Country (City) 100
- Area Local Number or 100
- Microprocessor 109
- System Information 109
- Expansion Bus 110
- System Clock 110
- Ports and Connectors 111
- Controls and Indicators 111
- Environmental 112
- Physical 112
- Altitude:: 113
- Keys Action 116
- Main Screen 118
- Advanced Screen 119
- Boot Configuration Submenu 120
- Option Function 121
- IDE Configuration Submenu 122
- Primary IDE Master Submenu 123
- Video Configuration Submenu 126
- Security Screen 127
- Boot Screen 128
- Exit Screen 130
- Clearing NVRAM 132
- Diagnostic Codes 133
- POST Beep Codes 137
- System Messages 137
- FCC Notices (U.S. Only) 142
- IC Notice (Canada Only) 143
- CE Notice (European Union) 144
- Battery Disposal 144
- VCCI Notice (Japan Only) 145
- Class B ITE 146
- NOM Information (Mexico Only) 147
- Coverage During Year One 149
- General Provisions 150
- Caribbean Only) 153
- Exclusions 154
- Making a Claim 154
- Canada Only) 155
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