Dell Dimension L___cx Bedienungsanleitung Seite 107
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support.dell.com Getting Help 7-19
U.S.A.
(Austin, Texas)
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-433-901433-9014
AutoTech (for portable and desktop computers) . . . . . . . . .toll free: 1-800-247-9362
Home and Small Business GroupBusiness Group (for portable and desktop computers):
Customer Technical Support
(Return Material Authorization Numbers). . . . . . . . . . . . . . toll free: 1-800-624-9896624-9896
Customer Technical Support
(Home sales purchased via http://www.dell.com) . . . . . .toll free: 1-877-576-3355576-3355
Customer Service
(Credit Return Authorization Numbers) . . . . . . . . . . . . . . . toll free: 1-800-624-9897800-624-9897
National Accounts (computers purchased by established Dell national accounts
[have your account number handy], medical institutions, or value-added resellers
[VARs]):ARs]):
Customer Service and Technical Support
(Return Material Authorization Numbers). . . . . . . . . . . . . . toll free: 1-800-822-8965free: 1-800-822-8965
Public Americas International (computers purchased by governmental agencies
[local, state, or federal] or educational institutions):
Customer Service and Technical SupportService and Technical Support
(Return Material Authorization Numbers). . . . . . . . . . . . . . .toll free: 1-800-234-1490234-1490
Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-289-3355
toll free: 1-800-879-3355
Spare Parts Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-357-3355
DellWare™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-753-7201
Desktop and Portable Fee-Based Technical Supportble Fee-Based Technical Support . . . . . toll free: 1-800-433-9005
Server Fee-Based Technical Support . . . . . . . . . . . . . . . . . .toll free: 1-800-967-07657-0765
Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-426-5150
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-727-8320
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-950-1329
Dell Services for the Deaf, Hard-of-
Hearing, or Speech-Impaired . . . . . . . . . . toll free: 1-877-DELLTTY (1-877-335-5889)5-5889)
Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512338-4400
Table 7-2. Dell Contact Numbers (continued)
Country (City)
Area Local Number or
Department Name or Service Code Toll-Free Number
- Ergonomic Computing Habits 4
- About This Guide 7
- Other Documents You May Need 8
- Notes, Notices, and Cautions 8
- Typographical Conventions 9
- Hardware Features 17
- Software Features 18
- Available Upgrades 19
- Preventive Maintenance 20
- Power Protection Devices 22
- Line Conditioners 23
- Uninterruptible Power Supply 23
- —For You and Your Computer 25
- Installation Guidelines 26
- System Board 28
- Inside Your Computer 29
- Connector or 32
- Socket Description 32
- * •indicates pin 1 33
- PCI Expansion Card Upgrades 34
- Removing Expansion Cards 37
- Adding Memory 38
- Removing a DIMM 40
- Replacing the System Battery 40
- (BATTERY) 41
- Front-Panel Insert 45
- Configuring Drives 46
- Connecting Drive Cables 46
- 5.25-Inch Drive 47
- 3.5-Inch Drives 48
- Lower 3.5-Inch Bay 51
- Replacing the Hard-Disk Drive 52
- Drive 54
- Backing Up Data Files 55
- Software 55
- Checking the Basics 56
- Indication Action 57
- Running the Dell Diagnostics 63
- Starting the Dell Diagnostics 64
- Dell Diagnostics Main Screen 65
- Using the Dell Diagnostics 67
- Versions 68
- Features 69
- Reinstalling Drivers 70
- Incompatibilities 72
- Reinstalling Windows 98 74
- Reinstalling Windows Me 75
- Reinstalling Windows 2000 77
- Expansion Cards 79
- • Incorrect drivers installed 81
- System Memory 83
- If Your Computer Gets Wet 87
- If Your Computer Is Damaged 88
- Technical Assistance 89
- Help Tools 90
- Problems With Your Order 91
- Product Information 92
- Before You Call 92
- International 95
- Country (City) 100
- Area Local Number or 100
- Microprocessor 109
- System Information 109
- Expansion Bus 110
- System Clock 110
- Ports and Connectors 111
- Controls and Indicators 111
- Environmental 112
- Physical 112
- Altitude:: 113
- Keys Action 116
- Main Screen 118
- Advanced Screen 119
- Boot Configuration Submenu 120
- Option Function 121
- IDE Configuration Submenu 122
- Primary IDE Master Submenu 123
- Video Configuration Submenu 126
- Security Screen 127
- Boot Screen 128
- Exit Screen 130
- Clearing NVRAM 132
- Diagnostic Codes 133
- POST Beep Codes 137
- System Messages 137
- FCC Notices (U.S. Only) 142
- IC Notice (Canada Only) 143
- CE Notice (European Union) 144
- Battery Disposal 144
- VCCI Notice (Japan Only) 145
- Class B ITE 146
- NOM Information (Mexico Only) 147
- Coverage During Year One 149
- General Provisions 150
- Caribbean Only) 153
- Exclusions 154
- Making a Claim 154
- Canada Only) 155
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