Dell Dimension L___cx Bedienungsanleitung PDF herunterladen (Seite 91)

support.dell.com Getting Help 7-3

AutoTech Service

Dell’s automated technical support service—AutoTech—provides recorded answers

to the questions most frequently asked by Dell customers.questions most frequently asked by Dell customers.

When you call AutoTech, you use your touch-tone telephone to select the subjects

that correspond to your questions.

The AutoTech service is available 24 hours a day, seven days a week. You can also 24 hours a day, seven days a week. You can also

access this service through the technical support service. For the telephone number

to call, refer to “Dell Contact Numbers” found later in this chapter.Numbers” found later in this chapter.

TechFax Service

Dell takes full advantage of fax technology to serve you better. Twenty-four hours a

day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of tech-

nical information.

Using a touch-tone phone, you can select from a full directory of topics. The technical

information you request is sent within minutes to the fax number you designate. For

the TechFax telephone number to call, refer to “Dell Contact Numbers” found later in “Dell Contact Numbers” found later in

this chapter.

Automated Order-Status System

You can call this automated service to check on the status of any Dell products that

you have ordered. A recording prompts you for the information needed to locate and

report on your order. For the telephone number to call, refer to “Dell Contact Num-

bers” found later in this chapter.

Technical Support Service

Dell’s industry-leading hardware technical-support service is available 24 hours a day, ware technical-support service is available 24 hours a day,

seven days a week, to answer your questions about Dell hardware. Our technical sup-

port staff use computer-based diagnostics to provide fast, accurate answers to

questions.

To contact Dell’s technical support service, first see the section titled “Before You Before You

Call” and then call the number for your country as listed in “Dell Contact Numbers”

found later in this chapter.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect

billing, contact Dell for customer assistance. Have your invoice or packing slip handy king slip handy

when you call. For the telephone number to call, see “Dell Contact Numbers” found

later in this chapter.

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Dell Dimension L___cx Bedienungsanleitung Seite 91