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297
Common Macintosh Problems
Problems in the choose
r
NOTE: Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.
Can’t scan via Gimp
Front-end.
• Check if Gimp Front-end has “Xsane:Device dialog.” on the “Acquire” menu. If not, you
should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in
package for Gimp on Linux distribution CD or Gimp home page. For the detail
information, refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kind of scan application, refer to the Help for application.
I encounter error “Unable to
open MFP port device file!”
when printing a document.
Avoid changing print job parameters (via SLPR utility, for example) while a print job is in
progress. Known versions of CUPS server break the print job whenever print options are
changed and then try to restart the job from the beginning. Since Linux MFP driver locks
MFP port while printing, the abrupt termination of the driver keeps the port locked and
therefore unavailable for subsequent print jobs. If this situation occurred, try to release the
MFP port.
Condition Suggested solutions
Condition Suggested solutions
The printer does not print a
document from Acrobat
Reader.
Incompatibility between the PDF file and the Acrobat products:
Printing the PDF file as an image may solve this problem. Turn on Print As Image from the
Acrobat printing options.
The document has printed,
but the print job has not
disappeared from the
spooler in Mac OS 10.3.2.
Update your Mac OS to OS 10.3.3. or higher.
Some letters are not
displayed normally during
the cover page printing.
This problem is caused because Mac OS cannot create the font during the cover page
printing. English alphabet and numbers are displayed normally at the cover page.
When printing a document
in Macintosh with Acrobat
Reader 6.0 or higher, colors
print incorrectly.
The resolution setting in the printer driver may not be matched with the one in Acrobat
Reader.
- User’s Guide 1
- Contacting Dell 2
- Notes, Notices, and Cautions 3
- Finding Information 4
- Contents 6
- Scanning 10
- Networking 12
- Macintosh 14
- Maintenance 15
- Troubleshooting 15
- Installing Accessories 16
- Specifications 16
- Unpacking Your Printer 18
- Front View 21
- Rear View 22
- Common Keys 23
- Function Keys 23
- Fax Keys 23
- Understanding the Status LED 24
- Touchscreen 25
- Understanding the Keyboard 26
- Using Shortcut Menu 27
- Creating Shortcut Menu 27
- Setting the Default Settings 27
- Printing the PCL Font list 28
- Printing the PS3 Font list 28
- Close the front cover 31
- Loading Paper 32
- Connecting the Telephone Line 35
- Computer 36
- Telephone Answering Device 36
- Connecting the Printer Cable 38
- Setting fax setup sequence 40
- Printing the Printer setting 42
- Changing the Display Language 43
- Selecting Country 43
- Power Save Mode 43
- Setting the Clock Mode 44
- Setting the Sound/Volume 45
- Scanner Lamp Power Save Mode 46
- Changing the Default Mode 46
- Setting the Time Out Option 46
- Setting the Job Management 47
- Setting the Toner Save Mode 47
- Ignoring Blank Pages 48
- Software Overview 49
- Printer Status 51
- Printer Server Settings 51
- Fax Settings 51
- Email Settings 52
- Copy Printer Settings 56
- Printing Statistics 56
- Set Password 56
- Wireless 56
- Online Help 56
- Supported Operating Systems 57
- Minimum Requirements 57
- Network Installation 60
- Assigning an IP Address 60
- Uninstalling Software 66
- Printer Status Monitor 67
- Printer Settings Utility 68
- The Directory Section 69
- Enter your fax number 70
- Enter your printer ID 70
- The Network(IPv4) Section 71
- Update Firmware 72
- Set IP Address Utility 73
- Paper Handling 74
- Paper Characteristics 75
- Recommended Paper 76
- Unacceptable Paper 77
- Selecting Paper 77
- Selecting Prepunched Paper 80
- Transparencies 80
- Selecting Transparencies 80
- Envelopes 80
- Card Stock 83
- Selecting an Output Location 88
- (Face down) 89
- (Face up) 89
- Tips on using the MPF 93
- Setting the Paper Size 94
- Setting the Paper Type 94
- Setting the Paper Margin 94
- Setting the Tray linking 95
- Substitute Tray 95
- Setting the Default Tray 95
- Tray Linking 97
- Substitute Size 97
- Bypass Mode 98
- Tray Mode 98
- Printing 100
- Printing a Document 101
- Canceling a Print Job 103
- Printer Settings 104
- Basic Tab 105
- Paper Tab 106
- Graphic Tab 108
- Advanced Tab 111
- Dell Tab 112
- Using a Presets Setting 113
- Using Help 113
- Printing Posters 117
- Printing Booklets 118
- Using an Existing Watermark 120
- Creating a Watermark 121
- Editing a Watermark 121
- Deleting a Watermark 122
- What is an Overlay? 123
- Creating a New Page Overlay 123
- Using a Page Overlay 124
- Deleting a Page Overlay 126
- Loading Paper for Copying 129
- Selecting the Paper Tray 129
- Preparing a Document 129
- Loading an Original Document 130
- Making Copies 132
- Number of Copies 133
- Enlarge/Reduce Copy 133
- Contrast 134
- Original Size 134
- Original Type 134
- Using Special Copy Features 135
- ECO Copying 136
- Book Copying 136
- Collate Copying 137
- Auto Fit Copying 137
- Clone Copying 138
- Poster Copying 138
- ID Copying 139
- 2-up or 4-up copying (N-up) 140
- Changing the Default Settings 141
- Starting SmarThru Office 143
- Using SmarThru Office 144
- Sending a File via Fax 146
- Sending a File to FTP 146
- Sending a File to Email 146
- About Dell Scan Manager 147
- Scanning to a PC Application 149
- Scanning and Sending an Email 150
- Scan to Fax Server 154
- About USB Memory 156
- Plugging in a USB memory key 156
- Deleting an Image File 159
- Formatting the USB Memory 159
- Viewing the USB Memory Status 160
- Setting up the Email Account 161
- Registering authorized users 162
- Setting up an e-mail account 163
- Setting up an SMB server 163
- Setting up an FTP server 164
- Setting up an e-mail alert 166
- Setting up Address Book 168
- Group Numbers 169
- Deleting a Group Number 170
- Editing Group Numbers 170
- Printing Address Book 171
- Locally-shared Printer 173
- Printing Across a Network 173
- Share the Printer 173
- 2 Via the Operator Panel 177
- Setting Network Protocols 178
- Configuring TCP/IP 179
- Setting for Special Solutions 180
- Setting the Printer ID 183
- Setting the Time and Date 183
- Setting Daylight Savings Time 184
- Changing the Clock Mode 184
- Setting Sounds 185
- Toll Save Mode 185
- Setting up the Fax System 186
- Testing Fax line connection 188
- Sending a Fax 189
- Sending a Fax Manually 190
- Sending a Fax Automatically 191
- Sending a Fax Directly 192
- Confirming Transmissions 192
- Automatic Redialing 193
- Redialing fax number 193
- About Receiving Modes 193
- Speed Dialing 196
- Receiving Faxes in the Memory 196
- Editing Speed Dial Numbers 197
- Group Dialing 198
- Setting Group Dial 198
- Editing Group Dial Numbers 199
- Printing a Phonebook List 202
- Sending a Delayed Fax 202
- Sending a Priority Fax 203
- Canceling a Scheduled Fax 204
- Additional Features 206
- Printing Reports 207
- Using Advanced Fax Settings 209
- Changing Setting Options 209
- Advanced Fax Setting Options 209
- If the line 210
- Using an Answering machine 211
- Using a Computer Modem 212
- Setting Up the Printer 214
- Install the printer driver 215
- UnInstall the printer driver 216
- Install the Scan driver 216
- UnInstall the scan driver 216
- For a USB-connected Macintosh 218
- Changing Printer Settings 219
- Layout Setting 220
- Duplex Printing 221
- Printer Features Setting 222
- Reverse Duplex Printing 222
- Fit to Page 222
- Paper Type 222
- Resolution 222
- System Requirements 225
- Supported OS 225
- Software 226
- Installing the MFP Driver 226
- Uninstalling the MFP Driver 232
- Printers Configuration 234
- Printers Tab 234
- Classes Tab 235
- Scanners Configuration 236
- MFP Ports Configuration 237
- Printing from Applications 239
- Printing Files 241
- Adding Job Type Settings 243
- Using the Image Editor 244
- Clearing the printer NVRAM 247
- Backing up Data 248
- Restoring Data 248
- Cleaning the Exterior 249
- Cleaning the Interior 249
- Cleaning the scanner 252
- Storing the Toner Cartridge 253
- Redistributing Toner 253
- Replacing the Toner Cartridge 255
- Cleaning the Drum 257
- Ordering Supplies 258
- Clearing Jams in the DADF 260
- Clearing LCD Error Messages 260
- Solving Problems 260
- Open the DADF cover 262
- Paper Feed Jam (tray 1) 266
- Fuser Area Jam 269
- Paper Exit Jam 270
- Duplex Jam 274
- Duplex Jam 0 274
- Duplex Jam 1 275
- Tips for Avoiding Paper Jams 276
- Paper Feeding Problems 283
- Printing Problems 284
- Printing Quality Problems 286
- Fax Problems 291
- Copying Problems 293
- Scanning Problems 294
- Global address problems 295
- Common Windows Problems 295
- Common Linux Problems 296
- Common Macintosh Problems 298
- Problems in the choose 298
- Installing Printer Memory 300
- Installing an Optional Tray 2 300
- General Specifications 306
- Printer Specifications 306
- Facsimile Specifications 306
- Paper Specifications 306
- First Copy Out Time (FCOT) 309
- Item Description 311
- Overview 313
- Supported Sizes of Paper 314
- Guidelines for Using Paper 315
- Paper Output Capacity 316
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