Dell OptiPlex Gxi Bedienungsanleitung PDF herunterladen (Seite 127)

Warranties and Return Policy D-1

Appendix D

Warranties and Return Policy

Limited Three-Year Warranty

(U.S. Only)

Dell Computer Corporation (“Dell”) manufactures its

hardware products from parts and components that are

new or equivalent to new in accordance with industry-

standard practices. Dell warrants that the hardware

products it manufactures will be free from defects in

materials and workmanship. The warranty term is three

years beginning on the date of invoice, as described in the

following text.

Damage due to shipping the products to you is covered

under this warranty. Otherwise, this warranty does not

cover damage due to external causes, including accident,

abuse, misuse, problems with electrical power, servicing

not authorized by Dell, usage not in accordance with

product instructions, failure to perform required preven-

tive maintenance, and problems caused by use of parts

and components not supplied by Dell.

This warranty does not cover any items that are in one or

more of the following categories: software; sound cards;

speakers; external devices (except as specifically noted);

accessories or parts added to a Dell system after the sys-

tem is shipped from Dell; accessories or parts added to a

Dell system through Dell’s system integration depart-

ment; accessories or parts that are not installed in the Dell

factory; or DellWare

products. Monitors, keyboards,

and mice that are Dell-branded or that are included on

Dell’s standard price list are covered under this warranty;

all other monitors, keyboards, and mice (including those

sold through the DellWare program) are not covered.

Batteries for portable computers are covered only during

the initial one-year period of this warranty.

Coverage During Year One

During the one-year period beginning on the invoice

date, Dell will repair or replace products covered under

this limited warranty that are returned to Dell’s facility.

To request warranty service, you must call Dell’s

Customer Technical Support within the warranty period.

Refer to the chapter titled “Getting Help” in your

Diagnostics and Troubleshooting Guide to find the

appropriate telephone number for obtaining customer

assistance. If warranty service is required, Dell will issue

a Return Material Authorization Number. You must ship

the products back to Dell in their original or equivalent

packaging, prepay shipping charges, and insure the ship-

ment or accept the risk of loss or damage during

shipment. Dell will ship the repaired or replacement

products to you freight prepaid if you use an address in

the continental U.S. Shipments to other locations will be

made freight collect.

NOTE: Before you ship the product(s) to Dell, back up

the data on the hard-disk drive(s) and any other storage

device(s) in the product(s). Remove any removable

media, such as diskettes, CDs, or PC Cards. Dell does

not accept liability for lost data or software.

Dell owns all parts removed from repaired products. Dell

uses new and reconditioned parts made by various manu-

facturers in performing warranty repairs and building

replacement products. If Dell repairs or replaces a prod-

uct, its warranty term is not extended.

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