Dell OptiPlex Gxi Bedienungsanleitung PDF herunterladen (Seite 129)

Warranties and Return Policy D-3

This warranty does not cover any items that are in one or

more of the following categories: software; sound cards;

speakers; external devices (except as specifically noted);

accessories or parts added to a Dell system after the sys-

tem is shipped from Dell; accessories or parts added to a

Dell system through Dell’s system integration depart-

ment; accessories or parts that are not installed in the Dell

factory; or DellWare products. Monitors, keyboards, and

mice that are Dell-branded or that are included on Dell’s

standard price list are covered under this warranty; all

other monitors, keyboards, and mice (including those

sold through the DellWare program) are not covered.

Batteries for portable computers are covered only during

the initial one-year period of this warranty.

Coverage During Year One

During the one-year period beginning on the invoice

date, Dell will repair or replace products covered under

this limited warranty that are returned to Dell’s facility.

To request warranty service, you must call Dell’s

Customer Technical Support within the warranty period.

Refer to the chapter titled “Getting Help” in your

Diagnostics and Troubleshooting Guide to find the

appropriate telephone number for obtaining customer

assistance. If warranty service is required, Dell will issue

a Return Material Authorization Number. You must ship

the products back to Dell in their original or equivalent

packaging, prepay shipping charges, and insure the ship-

ment or accept the risk of loss or damage during

shipment. Dell will ship the repaired or replacement

products to you freight prepaid if you use an address in

Canada. Shipments to other locations will be made

freight collect.

NOTE: Before you ship the product(s) to Dell, back up

the data on the hard-disk drive(s) and any other storage

device(s) in the product(s). Remove any removable

media, such as diskettes, CDs, or PC Cards. Dell does

not accept liability for lost data or software.

Dell owns all parts removed from repaired products. Dell

uses new and reconditioned parts made by various manu-

facturers in performing warranty repairs and building

replacement products. If Dell repairs or replaces a prod-

uct, its warranty term is not extended, except as may be

required by law.

Coverage During Years Two and Three

During the second and third years of this limited war-

ranty, Dell will provide, on an exchange basis,

replacement parts for the Dell hardware product(s) cov-

ered under this limited warranty when a part requires

replacement. You must report each instance of hardware

failure to Dell’s Customer Technical Support in advance

to obtain Dell’s concurrence that a part should be

replaced and to have Dell ship the replacement part. Dell

will ship parts using next-business-day delivery, shipping

prepaid if you use an address in Canada. Shipments to

other locations will be made freight collect. Dell will

include a prepaid shipping container with each replace-

ment part for your use in returning the replaced part to

Dell. Replacement parts are new or reconditioned. Dell

may provide replacement parts made by various manu-

facturers when supplying parts to you. The warranty term

for a replacement part is the remainder of the limited

warranty term.

You will pay Dell for replacement parts if the replaced

part is not returned to Dell within 30 days after the date

the replacement part was shipped by Dell and for parts

used to repair systems not covered by this limited war-

ranty. In these events, replacement parts will be priced at

Dell’s then-current standard prices. Payment for these

parts is due within 30 days from the date of invoice.

NOTE: You accept full responsibility for your software

and data. Dell is not required to advise or remind you of

appropriate backup and other procedures.

General

DELL MAKES NO EXPRESS WARRANTIES

BEYOND THOSE STATED IN THIS WARRANTY

STATEMENT. DELL DISCLAIMS ALL OTHER WAR-

RANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. SOME JURISDICTIONS

DO NOT ALLOW LIMITATIONS ON IMPLIED WAR-

RANTIES, SO THIS LIMITATION MAY NOT APPLY

TO YOU.

DELL’S RESPONSIBILITY FOR MALFUNCTIONS

AND DEFECTS IN HARDWARE IS LIMITED TO

REPAIR AND REPLACEMENT AS SET FORTH IN

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