
Installing Microsoft Windows Agents At The Client
To install the agents:
1. Verify that the client has the Microsoft .NET 4 framework installed:
a. On the client, start the Windows Server Manager.
b. Click Configuration → Services.
c. Ensure that Microsoft .NET Framework appears in the list of services.
If it is not installed, you can get a copy from microsoft.com.
2. Install the agent:
a. On the AppAssure appliance, share the directory C:\install\AppAssure to the client(s) you plan to
back up.
b. On the client system, map a drive to C:\install\AppAssure on the AppAssure appliance.
c. On the client system, open the C:\install\AppAssure directory and double-click the correct agent
for the client system to begin the installation.
Adding An Agent By Using The License Portal
NOTE: You must have administrative privileges to download and add agents.
To add an agent:
1. On the AppAssure 5 License Portal Home page, select a group, and then click Download Agent.
The Download Agent dialog box is displayed.
2. Click Download, located next to the installer version that you want to download.
You can choose from:
• 32 bit Windows installer
• 64 bit Windows installer
• 32 bit Red Hat Enterprise Linux 6.3, 6.4 installer
• 64 bit Red Hat Enterprise Linux 6.3, 6.4 installer
• 32 bit CentOS 6.3, 6.4 installer
• 64 bit CentOS 6.3, 6.4 installer
• 32 bit Ubuntu 12.04 LTS, 13.04 installer
• 64 bit Ubuntu 12.04 LTS, 13.04 installer
• 32 bit SUSE Linux Enterprise Server 11 SP2, SP3 installer
• 64 bit SUSE Linux Enterprise Server 11 SP2, SP3 installer
• Microsoft Hyper-V Server 2012
NOTE: Dell support the above Linux distributions and have tested the released kernel versions.
NOTE: Agents installed on Microsoft Hyper-V Server 2012 operate in the Core edition mode of
Windows Server 2012.
The Agent file downloads.
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