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Frequently Asked Questions
Installation
Question: How do I install OpenManage Essentials using a remote SQL database named instance?
Answer: To connect remotely, the SQL Server with named instances requires a running SQL Server Browser service.
Question: Will OpenManage Essentials support Microsoft SQL Server Evaluation edition?
Answer: No, SQL Server Evaluation edition is not supported.
Question: What are the minimum login roles for SQL Server?
Answer: See Minimum Login Roles for Microsoft SQL Server and Terms and Conditions for Using Relational Database
Management Systems.
Upgrade
Question: What troubleshooting can I do for the following error message:
Https error 503. The service is unavailable ?
Answer: To resolve this issue, perform an IIS reset and launch OpenManage Essentials. To perform an IIS reset, launch
the command prompt and type iisreset. When an iisreset is done, all connections to the web server are reset. It also
resets any website hosted on the same OpenManage Essentials server.
Question: Why does an upgrade from OpenManage Essentials version 1.0.1 to 1.1 fail in a large deployment scenario?
Answer: To resolve this issue, ensure that the system meets the minimum hardware requirements. For more information,
see Minimum Recommended Hardware.
Tasks
Question: What troubleshooting can I do if a software update task or remote task fails to create or run?
Answer: Ensure that the DSM Essentials Task Manager service is running in Windows services.
Question: How do I use command line features while deploying OpenManage Server Administrator?
Answer: Unattended installation provides the following features:
• A set of optional command line settings to customize an unattended installation.
• Customization parameters to designate specific software features for installation.
Optional Command Line Settings
The table below shows the optional settings available for the msiexec.exe MSI installer. Type the optional settings on
the command line after msiexec.exe with a space between each setting.
NOTE: See support.microsoft.com for full details about all the command line switches for the Windows
Installer Tool.
145
- Dell OpenManage Essentials 1
- Version 1.1 User's Guide 1
- Notes, Cautions, and Warnings 2
- Contents 3
- About OpenManage Essentials 13
- Minimum Recommended Hardware 15
- Minimum Requirements 16
- Custom Setup Installation 18
- Installing Repository Manager 19
- Customizing Portals 24
- Updating the Portal Data 26
- Filtering Data 27
- Reference 29
- Device by Status 30
- Alerts by Severity 30
- Schedule View 31
- Legend and Definitions 37
- Excluding Ranges 39
- Scheduling Discovery 39
- Scheduling Inventory 40
- 3. Click Finish 41
- Last Discovery and Inventory 43
- Viewing Device Summary 44
- Discovery Configuration 45
- ICMP Configuration 47
- SNMP Configuration 47
- WMI Configuration 48
- Storage Configuration 49
- WS-Man Configuration 49
- SSH Configuration 50
- IPMI Configuration 50
- Discovery Range Action 51
- Add Exclude Range 51
- Configuration 52
- Inventory Schedule 53
- Status Schedule 54
- Managing Devices 57
- Nodes and Symbols Description 58
- Device Details 58
- Viewing Device Inventory 59
- Viewing Alerts Summary 59
- Viewing System Event Logs 60
- Searching for Devices 60
- Creating a New Group 60
- Adding Devices to a New Group 60
- Hiding a Group 61
- Creating a Custom URL 61
- Devices — Reference 63
- Viewing Hardware Logs 64
- Alert Filters 64
- Device Search 65
- Creating Device Group 66
- Device Group Configuration 67
- Device Selection 67
- Summary — Group Configuration 67
- Viewing Inventory Reports 69
- Filtering Report Data 70
- Exporting Reports 71
- Reports — Reference 73
- Hard Drives Information 74
- ESX Information 75
- HyperV Information 75
- Memory Information 76
- NIC Information 77
- PCI Device Information 77
- Warranty Information 78
- Viewing Warranty Reports 79
- Managing Alerts 81
- Viewing Internal Alerts 82
- Viewing Alert Categories 82
- Viewing Alert Source Details 82
- Handling Alerts 83
- Configuring Alert Actions 84
- Ignoring Alerts 85
- Running a Custom Script 85
- Forwarding Alerts 86
- Use Cases in Alert Actions 87
- Alerts — Reference 89
- Predefined Alert View Filters 90
- Alert Logs Fields 90
- Alert Details 90
- Alert Log Settings 91
- Alert View Filters 91
- Severity 92
- Acknowledgement 92
- Summary — Alert View Filter 92
- Alert Actions 93
- E-Mail Configuration 95
- Trap Forwarding 96
- Device Association 96
- Date and Time Range 97
- Summary- Alert Action Details 98
- Alert Categories 99
- Alert Source 101
- Applications 103
- Figure 4. System Update Page 104
- Viewing Comparison Results 105
- Applying System Updates 107
- View Active Catalog 108
- System Update — Reference 111
- System Update 112
- Compliant Systems 113
- Non-Compliant Systems 113
- System Update Task 114
- Non-Inventoried Systems 115
- Inventory Systems 115
- All System Update Tasks 115
- Select a Catalog Source 116
- Managing Remote Tasks 119
- Managing Server Power Options 121
- Windows Packages 122
- Linux Packages 122
- Arguments 123
- Use Cases in Remote Tasks 123
- Device Capability Matrix 124
- Remote Tasks — Reference 127
- Task Execution History 128
- Server Power Options 128
- Command Line Task 131
- Generic Command 133
- IPMI Command 134
- RACADM Command Line 135
- Managing Security Settings 137
- Configuring IIS Services 138
- Management Stations 138
- Managed Nodes 139
- Troubleshooting 141
- Frequently Asked Questions 145
- Customization Parameters 147
- E-mail Alert Action 148
- Discovery 148
- Inventory 149
- Import Catalog 150
- Preferences — Reference 153
- Email Settings 154
- Alert Settings 154
- Custom URL Settings 155
- Logs — Reference 157
- Application Logs 158
- Extensions 159
- Right-Click Actions 161
- Discovery Range Summary 162
- View Filters 162
- Remote Tasks 163
- Custom URL 163
- Tutorials 165
- Interface 167
- Creating a Discovery Range 169
- Removing a Discovery Range 170
- Editing a Discovery Range 171
- Deleting a Group 175
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