Dell OpenManage Essentials Version 1.0 Bedienungsanleitung

Dell OpenManage EssentialsVersion 1.0User’s GuidebanderaUG.book Page 1 Friday, May 11, 2012 2:40 PM

10 ContentsAlert Action - Duplicate Alert Correlation . . . . 118Summary- Alert Action Details . . . . . . . . . . 118Alert Categories . . . . .

90 Managing AlertsCreating and Editing a New ViewTo personalize the way you view alerts, create a new view or modify an existing view. To create a new

Managing Alerts 913In Name and Description, provide e-mail alert action name and description and then click Next.4In E-mail Configuration, do the foll

92 Managing Alerts7In Device Association, assign the device or device groups to which you want to associate this e-mail alert and then click Next.8By

Managing Alerts 93To create a custom script:1Select ManageAlertsAlert Actions.2In Alert Actions, right-click Application Launch and select New Ale

94 Managing Alerts3In Name and Description, provide Trap Forward name and description and then click Next.4In Trap Forwarding Configuration, provide d

Managing Alerts 95Email•Sample - Email Alerts to Service Desk—Enable this use case to send an e-mail to the service desk account from the OpenManage E

96 Managing AlertsRenaming Alert Categories and Alert Sources1Click ManageAlertsAlert Categories.2In Alert Categories, right-click any of the aler

Alerts - Reference 9713Alerts - ReferenceThis page provides the following information:•Alert Logs– Alert Log Settings– Alert View Filters• All Alerts•

98 Alerts - ReferenceThere are several ways to view alerts:•Filter to very specific criteria—Use the predefined view filters or create Alert View Filt

Alerts - Reference 99Group By ColumnTo group by in All Alerts, drag the All Alert column that you want to group by and drop it in Drag a column header

Contents 11Task Execution History . . . . . . . . . . . . . . . 133Select a Catalog Source. . . . . . . . . . . . . . . . . 134View Active Catalog.

100 Alerts - ReferenceAlert Log SettingsConfigure settings which control the size, messaging, and purge settings of the Alert Logs. Alert View Filters

Alerts - Reference 101SeverityThis page provides a list of alert severity.AcknowledgementSummary - Alert View FilterThe view filter summary screen is

102 Alerts - ReferenceAlert ActionsAlert actions are triggered when an incoming alert matches the specific criteria defined in the alert action.The cr

Alerts - Reference 103By default, new alert actions are enabled. If you wish to turn off the alert action without deleting it, you can disable it eith

104 Alerts - ReferenceArguments Specifies or edits any required or desired command line parameters to be used in launching the application program. Yo

Alerts - Reference 105E-Mail ConfigurationYou can configure Essentials so that you receive e-mail each time the alert associations for your devices me

106 Alerts - ReferenceFor example, you may want to use trap forwarding if you are in a multi tiered enterprise environment using OpenManage Essentials

Alerts - Reference 107Select a query Select a query from the drop-down list.New Add a new query.Edit Edit an existing query.All Devices Select to incl

108 Alerts - ReferenceDate and Time RangeAlert Action - Duplicate Alert CorrelationSummary- Alert Action DetailsView and edit selections.The alert act

Alerts - Reference 109Name The name of the alert action.Action Enabled Specifies if the alert action is enabled or disabled.Ty p e The alert action ty

12 ContentsIPMI Command . . . . . . . . . . . . . . . . . . 154RACADM Command Line . . . . . . . . . . . . . 15618 Managing Security Settings . .

110 Alerts - ReferenceAlert CategoriesOpenManage Essentials has many alert categories and sources that are predefined and pre populated for Dell manag

Alerts - Reference 111Alert SourceEach Alert Category contains alert sources. Click an alert category to view alert sources. Expand a category to view

112 Alerts - ReferenceFormat string Provides the message string that appears in the Alert Logs if the alert source generates an alert of sufficient se

Updating Server BIOS, Firmware, Drivers, and Applications14Updating Server BIOS, Firmware, Drivers, and ApplicationsWith the System Update feature in

114 Updating Server BIOS, Firmware, Drivers, and ApplicationsUnderstanding Server BIOS Firmware and Drivers SourcesThere are multiple sources for obta

Updating Server BIOS, Firmware, Drivers, and Applications 115Selecting an Update Catalog Source1From OpenManage Essentials, click ManageSystem Updat

116 Updating Server BIOS, Firmware, Drivers, and ApplicationsSelecting Non-Compliant Systems1Click ManageSystem Update.2In System Update, select the

Updating Server BIOS, Firmware, Drivers, and Applications 1177Click Finish. NOTE: You cannot schedule Windows and Linux updates to occur using the sa

118 Updating Server BIOS, Firmware, Drivers, and ApplicationsbanderaUG.book Page 118 Friday, May 11, 2012 2:40 PM

System Update - Reference 11915System Update - ReferenceYou can access the following:• System Update page– Summary• Compliance Report• System Update T

Contents 13Discovery . . . . . . . . . . . . . . . . . . . . . . . . 178Inventory. . . . . . . . . . . . . . . . . . . . . . . . . 180System Update

120 System Update - ReferenceSystem UpdateThis page provides the following information:• Summary•Compliant Systems•Non Compliant Systems• Non-Inventor

System Update - Reference 121Compliant SystemsThe Compliant Systems tab provides this information:Advanced Settings Using these options you can set pr

122 System Update - ReferenceNon-Compliant SystemsThe Non-Compliant Systems tab provides this information:Select non-compliant systems to select updat

System Update - Reference 123Non-Inventoried SystemsThe Non-Inventoried Systems tab provides a list of systems that require inventory, select the syst

124 System Update - ReferenceSelect a Catalog SourceFor updating software, select from these options to use a default catalog file present on the Dell

System Update - Reference 125View Active CatalogSelect to view the catalog file that is currently in use for doing software updates.Create an Update T

126 System Update - ReferenceAfter update if required, reboot the device.Select to reboot after the software update task is complete.Set Schedule Sele

Managing Remote Tasks 12716Managing Remote TasksAbout Remote TasksWith the Remote Tasks feature in OpenManage Essentials, you can:• Run commands on lo

128 Managing Remote Tasks•IPMI Command—Select to run the IPMI commands on the remote system.•RACADM Command Line—Select to run the RACADM commands on

Managing Remote Tasks 129bTo write all the detected errors to the log file, select Include errors.5On Tas k Targe t, do one of the following:• Select

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130 Managing Remote TasksDeploying Server AdministratorYou can create tasks to deploy OpenManage Server Administrator on servers installed with Window

Managing Remote Tasks 131Use Cases in Remote TasksServer Power OptionsSample-Power On Device—Enable this use case to turn on the server. The system mu

132 Managing Remote TasksbanderaUG.book Page 132 Friday, May 11, 2012 2:40 PM

Remote Tasks - Reference 13317Remote Tasks - ReferenceFrom Remote Tasks you can:• Run commands on local and remote systems, batch files and executable

134 Remote Tasks - ReferenceAll TasksTask Execution HistoryScheduled State Displays if the task is enabled.Tas k Nam e Names of the task.Tas k Lab e

Remote Tasks - Reference 135Server Power OptionsSelect this option to change the power state or reboot systems.GeneralTask Na me Provide a name for th

136 Remote Tasks - ReferenceSet Schedule Select from these options: •Activate Schedule—Select this option to activate a schedule for the task. •Run no

Remote Tasks - Reference 137Deploy Server Administrator TaskSelect this option to create tasks to deploy Server Administrator on selected servers.Ente

138 Remote Tasks - ReferenceInstaller Path The location where the Server Administrator installer is available.For Windows, packages with .dup, .msi, a

Remote Tasks - Reference 139Command Line TaskSelect this option to create command line tasks.Remote Server Administrator CommandSchedule and Credentia

About OpenManage Essentials 51About OpenManage EssentialsOpenManage Essentials is a hardware management application that provides a comprehensive view

140 Remote Tasks - ReferenceGenerate Trusted Key for LinuxSelect this option to generate a trusted device key for communicating with devices. This opt

Remote Tasks - Reference 141Schedule and CredentialsSet schedule Select from these options:•Activate Schedule—Select this option to activate a schedul

142 Remote Tasks - ReferenceGeneric CommandCommand Provide the fully qualified path name and file name of the executable, command, or script file that

Remote Tasks - Reference 143Schedule and CredentialsSet schedule Select from these options:•Activate Schedule—Select this option to activate a schedul

144 Remote Tasks - ReferenceIPMI CommandArguments Provide the supporting arguments. These arguments are case-sensitive.Provide the corresponding IPMI

Remote Tasks - Reference 145Schedule and CredentialsSet schedule Select from these options:•Activate Schedule—Select this option to activate a schedul

146 Remote Tasks - ReferenceRACADM Command LineCommand Provide the RACADM command you want to run on the servers.Output to file Select to enable outpu

Remote Tasks - Reference 147Schedule and CredentialsSet schedule Select from these options:•Activate Schedule—Select this option to activate a schedul

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Managing Security Settings 14918Managing Security SettingsUsing Security Roles and PermissionsOpenManage Essentials provides security through role-bas

6 About OpenManage EssentialsbanderaUG.book Page 6 Friday, May 11, 2012 2:40 PM

150 Managing Security SettingsAssigning User PrivilegesYou do not have to assign user privileges to OpenManage Essentials users before installing Open

Managing Security Settings 1511Open Internet Information Services (IIS) Manager by clicking StartAll ProgramsAdministrative ToolsInternet Inform

152 Managing Security SettingsManaged NodesTable 2. Supported Protocols and Ports on Managed NodesPort NumberProtocol Port Type Maximum Encryption Lev

Managing Security Settings 1536389 Proprietary TCP None In/out EMC storage discovery and inventory. Enables communication between a host system (throu

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Troubleshooting 15519TroubleshootingOpenManage Essentials Troubleshooting ToolThe OpenManage Essentials troubleshooting tool is a standalone tool that

156 Troubleshooting• SNMP—Verifies SNMP connection to the remote node, using the required SNMP community string, retries, and time out. First it tries

Troubleshooting 157Troubleshooting Device DiscoveryIf a device discovery is not successful, perform the following steps to troubleshoot and fix the pr

158 Troubleshooting5Click Traps and ensure that the community string field has a valid name.6In Trap destination, click Add and enter the Open Manage

Troubleshooting 1593Ensure that the SNMP Trap service services are running in the Open Manage Essentials system. 4Check firewall settings to allow UDP

Installing OpenManage Essentials 72Installing OpenManage EssentialsInstallation Prerequisites and Minimum RequirementsFor a list of supported platform

160 TroubleshootingTo enable and configure SNMP traps: NOTE: Ensure that the SNMP protocol is open in the ESX firewall. For ESX 3.5, use the Remote C

Troubleshooting 161The test trap generated is a warmStart trap. For additional information, see SNMP trap information incorrectly displays in third pa

162 TroubleshootingbanderaUG.book Page 162 Friday, May 11, 2012 2:40 PM

Frequently Asked Questions 16320Frequently Asked QuestionsInstallation Question: How do I install OpenManage Essentials using a remote SQL database na

164 Frequently Asked QuestionsTable 1. Command Line Settings for MSI InstallerSetting Result/i <Package|Product Code>This command installs or co

Frequently Asked Questions 165For example, running msiexec.exe /i SysMgmt.msi /qn installs Server Administrator features on each remote system based o

166 Frequently Asked QuestionsCustomization Parameters NOTE: Type the REINSTALL, and REMOVE CLI parameters in upper case, as they are case-sensitive.

Frequently Asked Questions 167msiexec.exe /i SysMgmt.msi REINSTALL=BRCM /qb. This command runs the installation for Dell OpenManage Systems Management

168 Frequently Asked Questions NOTE: See support.microsoft.com for full details on all the error codes returned by the msiexec.exe and InstMsi.exe Wi

Frequently Asked Questions 169If you are seeing this issue, read the KB article at support.microsoft.com/?scid=kb;en-us;951016 and apply the registry

8 Installing OpenManage EssentialsDownloading OpenManage EssentialsYou can download OpenManage Essentials from support.dell.com or the Dell TechCenter

170 Frequently Asked Questionstrap destination of SNMP service. An SNMP trap is received from the managed system when there is an issue or failure of

Frequently Asked Questions 1715ApplicationQuestion: When performing a catalog import task, what do I do when I see this error - Attempted to perform a

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Preferences - Reference 17321Preferences - ReferenceIn the Preferences page, you can configure the OpenManage Essentials console. Set the SMTP and pro

174 Preferences - ReferencePassword User's proxy password.Proxy Server Address or NameThe IP address or server name of the proxy server. Check th

Tools- Reference 17522Tools- ReferenceFrom tools you can:•View User Interface Logs• View Application Logs• Export Discovery Logs to File System—Export

176 Tools- ReferenceApplication LogsStart Time The time at which this behavior occurred.Source The source of the behavior.Description More information

Tutorials 17723TutorialsYou can refer the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first ti

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Appendix—Right-Click Actions 179AAppendix—Right-Click ActionsThe following tables lists all the right-click actions that are available in OpenManage E

Installing OpenManage Essentials 9A self-signed certificate is created and this certificate is installed in the root Certificate Authorities (CA) and

180 Appendix—Right-Click ActionsDevice Search Discovery Range SummaryManaging Include RangesRight-click the IP address to view the following options:M

Appendix—Right-Click Actions 181View FiltersAlertsRemote TasksEdit Select to edit the alert action or alert filter.View Summary Select to view all the

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Index 183IndexAacknowledged flags, 111Active catalog, 127AlertActions, 112Details, 109Log settings, 110Logs, 107View filters, 110application launch co

Index 184discovery range definition, 58Discovery speed, 66DriversUpdating, 123EEnable device discovery, 66Enable device status, 69FFirmwareUpdating, 1

Index 185Alerts, 191Device search, 190Devices, 189Discovery range, 190Remote tasks, 191View filters, 191SSchedulingDiscovery, 50Inventory, 51Security,

186 IndexbanderaUG.book Page 186 Friday, May 11, 2012 2:40 PM

Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potenti

10 Installing OpenManage Essentials•Documentation—Click this link to view the online help.•View Readme—Click this link to view the readme file. To vie

Installing OpenManage Essentials 11If you selected Custom, in Custom Setup, click Next and do the following:aIn Custom Setup, click Change to change t

12 Installing OpenManage EssentialsSetting Up OpenManage Essentials Database on a Remote SQL ServerYou can configure OpenManage Essentials to use an S

Installing OpenManage Essentials 13• Select Complete to install all the Repository Manager features.• Select Custom to choose program features you wan

14 Installing OpenManage EssentialsThere are two options for resolving critical dependencies:•Click Install All Critical Prerequisites at the bottom o

Installing OpenManage Essentials 15Table 3. Migration Use CasesNumber Use Case Conditions Outcome1• IT Assistant is installed on the local system.• Th

16 Installing OpenManage EssentialsList of Migrated and Non-Migrated Components5• IT Assistant is installed on the local system.• The IT Assistant dat

Installing OpenManage Essentials 17Polling schedule configuration Import Dell catalog task and dataOn-demand statusing Server Administrator deployment

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Getting Started With OpenManage Essentials 193Getting Started With OpenManage EssentialsLogging On to OpenManage EssentialsTo log on to OpenManage Ess

Contents 3Contents1 About OpenManage Essentials . . . . . . . . 152 Installing OpenManage Essentials . . . . . 17Installation Prerequisites and Mini

20 Getting Started With OpenManage Essentials• Enabling network discovery (For Windows Server 2008-based servers) on each target server.• Discovering

Getting Started With OpenManage Essentials 21Customizing the Home PortalYou can change the layout of the portal page to accomplish the following:• Dis

22 Getting Started With OpenManage Essentials• Server Components and Versions• Server Overview• Storage Controllers• Task Status•ESX InformationAfter

Getting Started With OpenManage Essentials 23To remove a component from the portal page, click the X icon in the report or graph.To move the report to

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OpenManage Essentials Home Portal - Reference 254OpenManage Essentials Home Portal - ReferenceThis dashboard page provides a snapshot of the managed d

26 OpenManage Essentials Home Portal - Reference•Hard Drives Inventory• HyperV Information•Memory• Modular Enclosures• NIC Information•PCI Device Info

OpenManage Essentials Home Portal - Reference 27Discovered Versus Inventoried DevicesSee Discovered Versus Inventoried Devices.Task StatusSee Tas k St

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Discovering and Inventorying Devices 295Discovering and Inventorying DevicesPerform Discovery and Inventory in order to manage your network devices.Su

4 ContentsConfiguring OpenManage Essentials . . . . . . . . . . 29Using the OpenManage Essentials Home Portal . . . . 30Customizing the Home Porta

30 Discovering and Inventorying DevicesLinux/VMware ESX•Discovery• Correlation• Classification•Hardware inventory•Software inventory •Monitoring •Trap

Discovering and Inventorying Devices 31VMware ESXi Traps/Alerts NS•Discovery• Correlation• Classification•Hardware inventory•Software inventory• Virtu

32 Discovering and Inventorying DevicesVMware ESXi NS NS•Discovery•Correlation• Classification•Hardware inventory (no storage inventory)iDRAC / DRAC /

Discovering and Inventorying Devices 33Supported Operating Systems (Servers), Protocols, and Features MatrixProtocol / Mechanism Intelligent Platform

34 Discovering and Inventorying DevicesSupported Operating Systems (Storage), Protocols, and Features MatrixiDRAC / DRAC / BMC•Discovery• Classificati

Discovering and Inventorying Devices 35Dell|EMCNOTE: Both SNMP and Navisphere are required for complete management of Dell|EMC devices.•Discovery•Corr

36 Discovering and Inventorying DevicesLegend and Definitions•NS: Not Supported•Discovery: Capability to discover the device on the network.•Correlati

Discovering and Inventorying Devices 37Using the Discovery and Inventory PortalTo access the discovery and inventory portal, click ManageDiscovery a

38 Discovering and Inventorying DevicesCSV format. Using Microsoft Excel, you can create a .CSV file containing host names or IP addresses. cClick Nex

Discovering and Inventorying Devices 39•In IPMI Configuration, to enable server discovery, provide the IPMI parameters. IPMI is typically used to disc

Contents 55 Discovering and Inventorying Devices . . 39Supported Devices and Protocols. . . . . . . . . . . . 39Supported Operating Systems (Server

40 Discovering and Inventorying DevicesViewing Configured Discovery and Inventory RangesFrom OpenManage Essentials, click ManageDiscovery and Invent

Discovering and Inventorying Devices 41To an extent, the more threads that run in parallel, each communicating to a different device, the faster is th

42 Discovering and Inventorying DevicesConfiguring Status Polling FrequencyYou can configure OpenManage Essentials to check the health status of all d

Discovery And Inventory - Reference 436Discovery And Inventory - ReferenceFrom the Discovery and Inventory Portal page, you can:• View graphical repor

44 Discovery And Inventory - ReferenceLast Discovery and InventoryDiscovered Versus Inventoried DevicesProvides a graphical report of number of device

Discovery And Inventory - Reference 45Task StatusProvides a list of currently executing and previously run tasks and their status. The task status gri

46 Discovery And Inventory - Reference4Click Filter to view the filtered summary information.5Click Clear Filter to remove the filtered summary inform

Discovery And Inventory - Reference 476Right-click device status and select from these options:Discovery RangesFrom Discovery Range page, you can:• Vi

48 Discovery And Inventory - ReferenceAdd Discovery Range1Click ManageDiscovery and InventoryDiscovery RangesDiscovery Range Summary. Then right

Discovery And Inventory - Reference 49IP address / range Specifies the IP address or IP address range.The following are examples of valid discovery r

6 ContentsDiscovery Range Summary . . . . . . . . . . . . . . . 57Add Discovery Range . . . . . . . . . . . . . . . . . . 58IP Address, Range, or

50 Discovery And Inventory - ReferenceICMP ConfigurationUse ICMP during discovery to ping devices on the network. Select these options to configure th

Discovery And Inventory - Reference 51Get community Specifies or edits the community name for SNMP get calls from the OpenManage Essentials user inter

52 Discovery And Inventory - ReferenceWMI ConfigurationUse the WMI protocol for gathering discovery, inventory, and health information about Window-ba

Discovery And Inventory - Reference 53IPMI ConfigurationUse the IPMI protocol for out of band discovery of RACs, DRACs, and iDRACs. This option is for

54 Discovery And Inventory - Reference NOTE: The retries and time-out parameters are used for both the Remote Management Control Protocol (RMCP) ping

Discovery And Inventory - Reference 55SummaryView the configuration selections. To change configurations, click Back.Add Exclude RangeFrom Discovery R

56 Discovery And Inventory - ReferenceConfigurationThe Configuration page contains the following information:• Discovery Schedule•Inventory Schedule•

Discovery And Inventory - Reference 57Inventory ScheduleUse Inventory Polling to specify the default inventory settings for OpenManage Essentials. Ope

58 Discovery And Inventory - ReferenceStatus ConfigurationUse this window to specify the default status polling settings for OpenManage Essentials. St

Discovery And Inventory - Reference 59Enable Status Polling Select to schedule device status polling.Device Status Interval Set frequency of the devic

Contents 7Viewing System Event Logs . . . . . . . . . . . . . . . 74Searching for Devices. . . . . . . . . . . . . . . . . . 748 Devices - Referen

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Managing Devices 617Managing DevicesOpenManage Essentials lists devices based on their types. For example, Dell PowerEdge servers are listed under the

62 Managing Devices•OOB unclassified devices– IPMI unclassified devices•Printers•RAC•Servers•Storage Devices– Dell|EMC Arrays– EqualLogic arrays– Powe

Managing Devices 63Device DetailsThe device details, depending on the device type, can contain the following information:• Device Summary•OS Informati

64 Managing Devices•FRU Information•Acquisition Information•Depreciation Information• Extended Warranty Information• Ownership Information• Outsource

Managing Devices 653In the next line select the check box, then select AND, Device Health, Is, and then select Critical.4In the next line select the c

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Devices - Reference 678Devices - ReferenceThis page provides the following information:• List of devices based on the device type, for example, HA clu

68 Devices - ReferenceViewing InventoryTo view inventory, from All Devices, traverse to the device and click the device.The device details and the ale

Devices - Reference 69Alert FiltersYou can apply these filters to Alerts. Select Continuous Updates to enable the user interface to update automatical

8 ContentsMemory. . . . . . . . . . . . . . . . . . . . . . . . . . 88NIC Information . . . . . . . . . . . . . . . . . . . . . 89Hard Drives Inve

70 Devices - ReferenceQuery ResultsThe device search lists these options:Creating Device GroupDevice Group ConfigurationRun Query Select to run the se

Devices - Reference 71Device SelectionYou can select predefined groups (device types), custom groups, specific devices, or a device query.To use devic

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Viewing Inventory Reports 739Viewing Inventory ReportsOpenManage Essentials provides pre-defined reports for all discovered and inventoried devices. W

74 Viewing Inventory ReportsServer Components and VersionsIdentifies BIOS, driver, and firmware versions on all discovered and inventoried serversFRU

Viewing Inventory Reports 75Filtering Report DataYou can filter the results by dragging and dropping column headers to the top of reports. You can cho

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Reports - Reference 7710Reports - ReferenceFrom Reports you can view the following:• Summary• Server components and versions•FRU Information•Memory•NI

78 Reports - ReferenceField Replaceable Unit (FRU) InformationMemorySoftware Type The type of software that is available on the system. For example, f

Reports - Reference 79NIC InformationHard Drives InventorySystem Name The name of the system.System Type The system’s model name. For example, PowerEd

Contents 9Setting Up E-mail Notification . . . . . . . . . . . 100Ignoring Alerts . . . . . . . . . . . . . . . . . . . 102Running a Custom Script

80 Reports - ReferencePCI Device InformationStorage ControllersESX InformationSystem Name The unique system’s name that identifies it on the network.S

Reports - Reference 81HyperV InformationWarranty InformationVM Type The type of embedded bare-metal product installed on the system. For example, VMwa

82 Reports - ReferenceModular EnclosuresService Level Code Displays the service level code such as parts only warranty (POW), next business day onsite

Reports - Reference 83Server OverviewSystem Name The unique system’s name that identifies it on the network. System Type The system’s model informatio

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Viewing Warranty Reports 8511Viewing Warranty ReportsWarranty information is available for devices with valid Service Tags, including servers, switche

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Managing Alerts 8712Managing AlertsWith OpenManage Essentials you can:• View alerts and alert categories• Manage alert actions• Configure alert log se

88 Managing AlertsViewing Alert CategoriesTo view alert categories, click ManageAlertsAlert Categories.The predefined alert categories are listed

Managing Alerts 89To view the e-mail alert action:1Select ManageAlertsAlert Actions.2In Alert Actions, select Email.To view the alert ignore actio