Dell PowerVault MD3800i and MD3820i Storage ArraysOwner's ManualRegulatory Model: E03J and E04J SeriesRegulatory Type: E03J001 and E04J001
Back-Panel Features and IndicatorsFigure 4. Back-Panel Features and Indicators—Dell PowerVault MD3800i and MD3820i Series1. 600 W power supply/cooling
Drive-Status Indicator Pattern (RAID Only)ConditionBlinks green, amber, and turns offPredicted drive failureBlinks amber four times per secondDrive fa
Item LED Type Icon DescriptionIf this LED is off, it indicates that the DC output voltage are not within the limit.2 Power supply/cooling fan faultThe
2Controller ModulesRAID Controller ModulesThe RAID controller modules provide high-performance, advanced virtual disk configuration, and fault-toleran
Item Component Function1 10 Gbps iSCSI IN port (2) Provides host-to-controller iSCSI 10 Gbps Ethernet connection.2 Seven segment display sequence Disp
Storage Array Thermal ShutdownThe system automatically shuts down when system temperature exceeds the safe threshold. The battery backup unit protects
power failure is less likely to cause loss of data. The RAID controller automatically switches to write-through if cache mirroring is disabled, or if
3Installing Array ComponentsRecommended ToolsYou may need the following items to perform the procedures in this section:• Key to the system keylock• #
3. Secure the bezel with the keylock.Physical DrivesSAFETY Models AMT E03J and E04JModels AMT, E03J, and E04J are intended for installation only in re
Figure 10. Removing and Installing a 3.5 Inch Hard-Drive Blank (MD3800i only)1. physical-drive blank 2. release buttonInstalling a 3.5 Inch Physical-D
Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates
Figure 11. Removing and Installing a Hot-Swap Physical Drive1. release button 2. physical drive3. physical-drive carrier handleInstalling a Hot-Swap P
Removing a Physical Drive From a Physical-Drive Carrier1. Remove the screws from the slide rails on the physical-drive carrier.2. Lift the physical dr
Figure 13. Removing and Installing a 3.5 Inch Physical Drive Into a Physical-Drive Carrier1. physical-drive carrier 2. physical drive3. screws (4)Inst
CAUTION: RAID controller modules can be removed and installed without turning off the array. It is recommended that you do not remove the RAID control
Removing a RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. You must only perform troubleshooting and
Installing a RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. You must only perform troubleshooting an
Closing the RAID Controller ModuleCAUTION: Many repairs may only be done by a certified service technician. You must only perform troubleshooting and
Installing the RAID Controller Module Backup Battery UnitCAUTION: Many repairs may only be done by a certified service technician. You must only perfo
4. Press the release tab and pull the power supply out of the chassis.Figure 18. Removing and Installing a Power Supply/Cooling Fan Module1. release t
3. Secure the power cable using the strap.Figure 19. Securing the Power Cable1. restraining strapCAUTION: When connecting the power cable, secure the
Contents1 About Your System...7Introduction...
4. Slide the control panel out of the chassis after:– Pushing the release tab toward the front of the array in PowerVault MD3800i.– Pulling the releas
3. Replace the hard drives in their respective slots.4. Connect all the power cables to the array.5. Turn on the array and the host server.BackplaneRe
11. Remove the screws that secure the backplane and pull the backplane out of the array.Figure 22. Removing and Installing the RAID Controller Module/
Figure 24. Removing and Installing the Backplane—PowerVault MD3820i1. screws (4) 2. backplane3. captive screwInstalling the Backplane1. Align the scre
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4Troubleshooting Your SystemSafety First—For You and Your SystemCAUTION: Many repairs may only be done by a certified service technician. You should o
Troubleshooting Power Supply/Cooling Fan ModulesCAUTION: Many repairs may only be done by a certified service technician. You should only perform trou
Troubleshooting Expansion Enclosure Management ModulesCAUTION: Many repairs may only be done by a certified service technician. You should only perfor
CAUTION: In the case of non-redundant configurations, it is recommended that you turn off the host server before turning off the array to prevent loss
5. If the problem is not resolved, replace the failed physical disk.If the problem persists, see Getting Help.Troubleshooting Array and Expansion Encl
Installing a RAID Controller Module Blank... 23Removing a RAID Control
7. Turn on the system and attached peripherals.If the system does not start properly, see Getting Help.8. If the system starts properly, shut down the
Critical ConditionsThe storage array generates a critical event if the RAID controller module detects a critical condition that could cause immediate
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5Technical SpecificationsPhysical DisksPhysical disks Up to twelve 3.5 inch or twenty-four 2.5 inch SAS, nearline SAS physical disks, or SAS SSDsRAID
Back-Panel Connectors (Per RAID Controller Module)Serial connector (debug port) One mini-USB portNOTE: For technical support use only.Management Ether
EnvironmentalOperating 10% to 80% (noncondensing) with maximum humidity gradation of 10% per hourStorage 5% to 95% at a maximum wet bulb temperature o
6Getting HelpLocating Your System Service TagYour system is identified by a unique Express Service Code and Service Tag number. The Express Service Co
5 Technical Specifications...436 Getting Help...
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1About Your SystemIntroductionThe MD3800i and MD3820i Series storage array is designed for high availability, offering redundant access to data storag
Figure 2. Front-Panel Features and Indicators—Dell PowerVault MD3820iFigure 3. Front-Bezel Features and IndicatorsItem Indicator, Button, or Connector
Item Indicator, Button, or Connector DescriptionLights amber as enclosure boots or is reset.Blinks amber when the enclosure is either in a fault state
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