Dell™OptiPlex™GX100SystemUser'sGuide Models DCP, DCS, and MMP Notes, Notices, and Cautions Throughout this guide, there may be blocks of tex
Europe Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Austria (Vienna) NOTE: Customers in Au
Expansion Bus Bus types Peripheral Component Interconnect (PCI), Industry-Standard Architecture (ISA) Bus speed PCI: 33 MHz ISA: 8.33 MHz Small form-f
Personal System/2 (PS/2)-style keyboard 6-pin mini-Deutsche Industrie Norm (DIN) PS/2-compatible mouse 6-pin mini-DIN Universal Serial Bus (USB) two U
Back to Contents Page Small-form-factor chassis: Height 9.1 cm (3.6 inches) Width 31.8 cm (12.5 inches) Depth 37.8 cm (14.9 inches) Weight 6.6 kilogra
Back to Contents Page SystemSetup:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Using System Setup System Setup Options
Back to Contents Page OptionalStand:Dell™OptiPlex™GX100SystemUser'sGuide Removing and Attaching the Small-Form-Factor or Low-Profile Chass
Back to Contents Page UsingSystemSetup:Dell™OptiPlex™GX100SystemUser'sGuide Overview Each time you turn on your computer system or press
System Setup Navigation Keys Table 1 lists the keys you use to view or change information on the System Setup screen and to exit the program. Table 1.
Back to Contents Page Troubleshooting:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Basic Checks External Components Messag
Fax 0825 004 701 Switchboard 0825 004 700 Switchboard (Alternative) 04 99 75 40 00 Sales 0825 004 700 Web site: http://support.euro.dell
NOTE: Customers in Luxembourg call Belgium for sales, customer, and technical assistance. Home/Small Business Sales (Brussels, Belgium) toll fre
Asia and Other Regions Contact Numbers Technical Support 902 100 130 Customer Care 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83We
NOTE: Customers in Brunei call Malaysia for customer assistance. Customer Service (Penang, Malaysia) 633 4949 Transaction Sales (Penang, Malaysia
Back to Contents Page (Singapore) NOTE: Customers in Singapore call Malaysia for customer assistance. Customer Service (Penang, Malaysia) 04 633 4
Back to Contents Page Dell™Diagnostics:DellOptiPlex™GX100SystemUser'sGuide Overview Ifyouexperienceaproblemwithyourcomputer,runth
6. Press <Alt><b> to exit system setup and save the change. ThecomputerrebootsandtheDelllogoscreenappears,followedbyamessage
l Device Groups — Lists the diagnostic test groups in the order they run if you select All from the Run tests menu option To select a test device gro
Back to Contents Page Diskette, Tape, and CD-ROMDrives:Dell™OptiPlex™GX100SystemUser'sGuide Installing a CD-ROM Drive in a Small-Form-Fact
Back to Contents Page BasicChecks:Dell™OptiPlex™GX100SystemUser'sGuide Overview If your Dell computer system is not working as expected, a
5. Connect a power cable and an interface cable to the appropriate connectors on the back of the drive (see Figure 3). Figure 3. Attaching Cables to
If a drive is already installed in the bay and you are replacing it, be sure to disconnect the DC power cable and interface cable from the back of the
9. Connect the appropriate interface cable to the interface connector on the back of the drive (see Figure 8). If your system came with an enhanced
2. Remove the computer cover as instructed in "Removing and Replacing the Computer Cover." 3. Remove the front bezel (mini tower only) as i
7. Connect a DC power cable to the power input connector on the back of the drive (see Figure 12). 8. Connect the appropriate interface cable to the
Connecting Drives When you install a drive, you connect two cables—a DC power cable and an interface cable—to the back of the drive. Your drive’s powe
Back to Contents Page ExpansionCards:Dell™OptiPlex™GX100SystemUser'sGuide Overview OptiPlex GX100 systems can accommodate a mix of 32-bit
Figure 4. Low-Profile Chassis PCI/ISA Riser Board (Optional) Mini Tower Chassis Riser Board The mini tower chassis is available with either a PCI rise
Installing an Expansion Card To install an expansion card, perform the following steps. 1. Prepare the expansion card for installation, and remove the
Figure 10. Installing an Expansion Card in a Mini Tower Chassis 5. When the card is firmly seated in the connector, secure the card's mounting br
4. Reconnect the system to an electrical outlet. Make sure that all connections fit tightly together, and turn on the system. 5. If the problem is re
2. If necessary, disconnect any cables connected to the card. 3. Unscrew the mounting bracket of the card you want to remove. 4. Grasp the card by i
Back to Contents Page ExternalComponents:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section provides troubleshooting procedures fo
Troubleshooting the Mouse This procedure determines what kind of mouse problem you have. If a system error message indicates a mouse problem when you
See the documentation for the printer and for your operating system for instructions on reinstalling the printer driver. 2. Turn off the parallel prin
Back to Contents Page GettingHelp:Dell™OptiPlex™GX300SystemUser'sGuide Back to Contents Page Help OverviewContacting Dell
Back to Contents Page Hard-DiskDrives:Dell™OptiPlex™GX100SystemUser'sGuide General Information About EIDE Hard-Disk Drives The small form-
5. Remove the drive bracket from the chassis. a. If a drive is already installed in the bracket, disconnect the power and interface cables from the b
8. Connect a power cable to the power input connector on the back of the drive, and connect an EIDE cable to the interface connector on the back of th
1. If you are replacing a hard-disk drive that contains data you want to keep, be sure to make a backup of your files before you begin this procedure.
b. Then rotate the bracket toward the drive cage, and fit the bracket's sliding tab on the drive-cage slide rail. c. Slide the bracket into plac
System Setup You can easily correct certain system problems by verifying the correct settings in System Setup. When you boot your system, your system
NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a surface, such as a foam pa
8. Connect a power cable to the power input connector on the back of the drive (see Figure 12). Check all connectors to be certain that they are prope
See the documentation for your operating system for instructions. 17. Test the hard-disk drive by running the Dell Diagnostics. 18. If the drive you
Back to Contents Page HelpOverview:Dell™OptiPlex™GX100SystemUser'sGuide Technical Assistance If you need assistance with a technical probl
[email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Electronic Quote Service sales@
3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4. Include
Back to Contents Page Front-PanelInserts:Dell™OptiPlex™GX100SystemUser'sGuide Low-Profile Chassis Front-Panel Inserts Empty drive bays con
Mini Tower Chassis Front-Panel Inserts Empty drive bays contain a front-panel insert to protect the inside of the computer from dust particles and als
Back to Contents Page InsideYourComputer:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section describes the inside of your computer
Figure 4, Figure 5, and Figure 6 show the small-form-factor, low-profile, and mini tower chassis, respectively, with the cover removed. Figure 4. Insi
Back to Contents Page Battery:Dell™OptiPlex™GX100SystemUser'sGuide Overview A 3.0-volt (V) CR2032 coin-cell battery installed on the system
System Board Components Figure 7 shows the system board and the location of all its sockets and connectors. Figure 7. System Board Components System B
Jumpers are small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire
2. Disconnect the AC power cable from the AC power receptacle on the back of the power supply (see Figure 9). 3. Free the power supply from the se
1. Remove the computer cover as instructed in "Removing and Replacing the Computer Cover." Check any cables connected to expansion cards
4. Slide the expansion-card cage out of the chassis. 5. Lift the expansion-card cage up and away from the chassis. To replace the expansion-card cag
1. With the securing lever in the upright position, align the slots in the left side of the expansion-card cage with the tabs on the back and bottom o
Back to Contents Page InstallingUpgrades:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Inside Your ComputerBatteryExpansion C
Back to Contents Page InternalComponents:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section provides troubleshooting procedures fo
2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3. If your computer has a mini tower chassis, skip
To replace the computer cover, perform the following steps: 1. Check all cable connections, especially those that might have come loose during your w
5. Replace the computer cover, reconnect your computer and peripherals to their electrical outlets, and turn them on. 6. Enter System Setup, and conf
4. If your computer has a mini tower chassis, replace the computer cover as follows: a. Face the left side of the computer and hold the cover at a sl
If the system has power, proceed to step 6. If the system does not have power, see "Getting Help" for instructions on obtaining technical as
Troubleshooting Expansion Cards If an error message indicates an expansion-card problem or if an expansion card seems to perform incorrectly or not at
Troubleshooting video problems involves determining which of the following is the source of the problem: the monitor, the monitor interface cable, or
Back to Contents Page
Back to Contents Page Introduction:Dell™OptiPlex™GX100SystemUser'sGuide Overview Dell OptiPlex GX100 Managed PC systems are designed around
features (a setup password, a system password, a system-password lock option, a write-protect option for diskette drives, and display of the system&ap
l Automated inventory control of one or more groups for the remote systems in a Dell DMI network Network administrators can automate inventory to occ
l Wake from ARP l Wake from NetBIOS name lookup l Directed wake packet The specification also defines Magic Packet as a wake-up method. Wake-up tec
CIM Support CIM allows you to access system management information if your system is running Microsoft®Windows 98 or any other Windows operating syst
Back to Contents Page ContactingDell:Dell™OptiPlex™GX100SystemUser'sGuide Overview When you need to contact Dell, use the telephone number
Back to Contents Page SystemMemory:Dell™OptiPlex™GX100SystemUser'sGuide Overview You can increase system memory up to 512 megabytes (MB) b
5. Press <F2> to enter System Setup, and check the value for System Memory. The system should have already changed the value of System Memory to
Back to Contents Page MessagesandCodes:Dell™OptiPlex™GX100SystemUser'sGuide Overview Your application programs, operating system, and the
Diskette drive 1 seek failuremay not match the hardware configuration.Diskette read failureA cable may be loose, or the diskette may be faulty.See &qu
System Beep Codes If the message persists, reinstall your operating system. See the documentation that came with your operating system.No timer tick i
When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that identify the problem. Th
data. These warning messages usually interrupt the procedure and require you to respond by typing a y (yes) or n (no). Diagnostics Messages When you r
Back to Contents Page Microprocessor:Dell™OptiPlex™GX100SystemUser'sGuide Upgrading the Microprocessor To replace the microprocessor, perfo
5. Release the metal securing clip that holds the heat sink assembly to the microprocessor zero insertion force (ZIF) connector. Press down on the fo
NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 8. Unpack the new microprocessor. If any of the pins on
Americas Contact Numbers Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Bray) 16 353 1 Italy (Milan) 00 39 02 Ja
12. If you are working in a small-form-factor or low-profile chassis system, replace the cooling fan on top of the heat sink assembly, and secure the
Back to Contents Page SetupandOperation:Dell™OptiPlex™GX100SystemUser'sGuide Getting Started If you need to set up your computer system y
The integrated parallel port uses a 25-pin D-subminiature connector on the computer's back panel. This I/O port sends data in parallel format (wh
Your system uses a PS/2-style keyboard. The keyboard cable attaches to a 6-pin miniature DIN connector on the back panel of your computer. Network Cab
l When the computer is turned on, pushing the power button and holding it for more than 6 seconds turns off the computer. l When the computer is turn
Using the System Password Feature NOTICE: The password features provide a basic level of security for the data on your system. However, they are not f
As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment operation recognizes
4. Press <Ctrl><Enter> to disable the existing system password, instead of pressing <Enter> to continue with the normal operation of
1. Remove the computer cover according to the instructions in "Removing and Replacing the Computer Cover." 2. Remove the jumper plug from t
Back to Contents Page SystemSetupOptions:Dell™OptiPlex™GX100SystemUser'sGuide AC Power Recovery AC Power Recovery determines what happens
Chile call the U.S.A. for sales, customer, and technical assistance Latin America NOTE: Customers in Latin America call the U.S.A. for sales, custome
Selecting Diskette Drive A: as the first device causes the system to try booting from drive A first. If the system finds a diskette that is not bootab
l Mouse Port l Serial Port 1 and Serial Port 2 l Parallel Port l IDE Drive Interface l Diskette Interface l USB Emulation l PC Speaker l Primar
IDE Drive Interface enables or disables the system's integrated enhanced integrated drive electronics (EIDE) hard-disk drive interface. With Auto
The following settings identify the type of EIDE devices installed in the computer: l Auto (use this setting for all EIDE devices from Dell) l Off
selecting Do Not Report suppresses all error messages relating to the keyboard or to the keyboard controller during POST. This setting does not affect
To lock the system password, you must first assign a setup password in Setup Password and then change the Password Status option to Locked. When Setup
Back to Contents Page SoftwareChecks:Dell™OptiPlex™GX100SystemUser'sGuide Overview Because most computers have several application program
environment, you may need to reinstall a program that no longer runs properly. Memory-Resident Programs There are a variety of utilities and supplemen
Back to Contents Page IRQ12 Used by the mouse port IRQ13 Used by the math coprocessor (if applicable) IRQ14 Used by the primary integrated drive elect
Back to Contents Page Technical Specifications:Dell™OptiPlex™GX100SystemUser'sGuide Processor Ports Memory Key Combinations System Inf
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