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Dell™OptiPlex™GX100SystemUser'sGuide
Models DCP, DCS, and MMP
Notes, Notices, and Cautions
Throughout this guide, there may be blocks of text printed in bold type or in italic type. These blocks are notes, notices, and cautions, and they are
used as follows:
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Information in this document is subject to change without notice.
©2000-2001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, OptiPlex, OptiFrame, Dell OpenManage, Dimension, Latitude, Inspiron, and DellWare are trademarks of Dell Computer Corporation;
Microsoft, Windows, MS-DOS, and WindowsNT are registered trademarks of Microsoft Corporation; Intel is a registered trademark, and Celeron is a trademark of Intel
Corporation; 3Com is a registered trademark of 3Com Corporation; IBM and OS/2 are registered trademarks of International Business Machines Corporation; Novell and
NetWare are registered trademarks of Novell, Inc. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 18 May 1999
Last revised: 17 Jan 2001
Introduction
Setup and Operation
System Setup
Installing Upgrades
Troubleshooting
Technical Specifications
NOTE: You can obtain the latest version of this document from the Dell support Web site at http://support.dell.com.
NOTE: A NOTE indicates important information that helps you make better use of your system.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
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Inhaltsverzeichnis

Seite 1

Dell™OptiPlex™GX100SystemUser'sGuide Models DCP, DCS, and MMP Notes, Notices, and Cautions Throughout this guide, there may be blocks of tex

Seite 2 - Basic Checks

Europe Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Austria (Vienna) NOTE: Customers in Au

Seite 3 - Look and Listen

Expansion Bus Bus types Peripheral Component Interconnect (PCI), Industry-Standard Architecture (ISA) Bus speed PCI: 33 MHz ISA: 8.33 MHz Small form-f

Seite 4 - System Setup

Personal System/2 (PS/2)-style keyboard 6-pin mini-Deutsche Industrie Norm (DIN) PS/2-compatible mouse 6-pin mini-DIN Universal Serial Bus (USB) two U

Seite 5 - Replacing the Battery

Back to Contents Page Small-form-factor chassis: Height 9.1 cm (3.6 inches) Width 31.8 cm (12.5 inches) Depth 37.8 cm (14.9 inches) Weight 6.6 kilogra

Seite 6

Back to Contents Page SystemSetup:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Using System Setup System Setup Options

Seite 7 - International Dialing Codes

Back to Contents Page OptionalStand:Dell™OptiPlex™GX100SystemUser'sGuide Removing and Attaching the Small-Form-Factor or Low-Profile Chass

Seite 8 - Americas Contact Numbers

Back to Contents Page UsingSystemSetup:Dell™OptiPlex™GX100SystemUser'sGuide Overview Each time you turn on your computer system or press

Seite 9

System Setup Navigation Keys Table 1 lists the keys you use to view or change information on the System Setup screen and to exit the program. Table 1.

Seite 10 - Europe Contact Numbers

Back to Contents Page Troubleshooting:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Basic Checks External Components Messag

Seite 11

   Fax 0825 004 701 Switchboard 0825 004 700 Switchboard (Alternative) 04 99 75 40 00 Sales 0825 004 700 Web site: http://support.euro.dell

Seite 12

NOTE: Customers in Luxembourg call Belgium for sales, customer, and technical assistance. Home/Small Business Sales (Brussels, Belgium)  toll fre

Seite 13

Asia and Other Regions Contact Numbers Technical Support  902 100 130 Customer Care  902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83We

Seite 14

NOTE: Customers in Brunei call Malaysia for customer assistance. Customer Service (Penang, Malaysia)  633 4949 Transaction Sales (Penang, Malaysia

Seite 15

Back to Contents Page (Singapore) NOTE: Customers in Singapore call Malaysia for customer assistance. Customer Service (Penang, Malaysia) 04 633 4

Seite 16 - Before You Start Testing

Back to Contents Page Dell™Diagnostics:DellOptiPlex™GX100SystemUser'sGuide Overview Ifyouexperienceaproblemwithyourcomputer,runth

Seite 17 - Advanced Testing

6. Press <Alt><b> to exit system setup and save the change. ThecomputerrebootsandtheDelllogoscreenappears,followedbyamessage

Seite 18

l Device Groups — Lists the diagnostic test groups in the order they run if you select All from the Run tests menu option To select a test device gro

Seite 19

Back to Contents Page Diskette, Tape, and CD-ROMDrives:Dell™OptiPlex™GX100SystemUser'sGuide Installing a CD-ROM Drive in a Small-Form-Fact

Seite 20

Back to Contents Page BasicChecks:Dell™OptiPlex™GX100SystemUser'sGuide Overview If your Dell computer system is not working as expected, a

Seite 21

5. Connect a power cable and an interface cable to the appropriate connectors on the back of the drive (see Figure 3). Figure 3. Attaching Cables to

Seite 22

If a drive is already installed in the bay and you are replacing it, be sure to disconnect the DC power cable and interface cable from the back of the

Seite 23

9. Connect the appropriate interface cable to the interface connector on the back of the drive (see Figure 8). If your system came with an enhanced

Seite 24

2. Remove the computer cover as instructed in "Removing and Replacing the Computer Cover." 3. Remove the front bezel (mini tower only) as i

Seite 25 - Connecting Drives

7. Connect a DC power cable to the power input connector on the back of the drive (see Figure 12). 8. Connect the appropriate interface cable to the

Seite 26 - Riser Boards

Connecting Drives When you install a drive, you connect two cables—a DC power cable and an interface cable—to the back of the drive. Your drive’s powe

Seite 27

Back to Contents Page ExpansionCards:Dell™OptiPlex™GX100SystemUser'sGuide Overview OptiPlex GX100 systems can accommodate a mix of 32-bit

Seite 28 - Installing an Expansion Card

Figure 4. Low-Profile Chassis PCI/ISA Riser Board (Optional) Mini Tower Chassis Riser Board The mini tower chassis is available with either a PCI rise

Seite 29 - Removing an Expansion Card

Installing an Expansion Card To install an expansion card, perform the following steps. 1. Prepare the expansion card for installation, and remove the

Seite 30

Figure 10. Installing an Expansion Card in a Mini Tower Chassis 5. When the card is firmly seated in the connector, secure the card's mounting br

Seite 31 - Troubleshooting the Keyboard

4. Reconnect the system to an electrical outlet. Make sure that all connections fit tightly together, and turn on the system. 5. If the problem is re

Seite 32 - Troubleshooting I/O Ports

2. If necessary, disconnect any cables connected to the card. 3. Unscrew the mounting bracket of the card you want to remove. 4. Grasp the card by i

Seite 33

Back to Contents Page ExternalComponents:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section provides troubleshooting procedures fo

Seite 34 - Contacting Dell

Troubleshooting the Mouse This procedure determines what kind of mouse problem you have. If a system error message indicates a mouse problem when you

Seite 35

See the documentation for the printer and for your operating system for instructions on reinstalling the printer driver. 2. Turn off the parallel prin

Seite 36

Back to Contents Page GettingHelp:Dell™OptiPlex™GX300SystemUser'sGuide Back to Contents Page Help OverviewContacting Dell

Seite 37

Back to Contents Page Hard-DiskDrives:Dell™OptiPlex™GX100SystemUser'sGuide General Information About EIDE Hard-Disk Drives The small form-

Seite 38

5. Remove the drive bracket from the chassis. a. If a drive is already installed in the bracket, disconnect the power and interface cables from the b

Seite 39

8. Connect a power cable to the power input connector on the back of the drive, and connect an EIDE cable to the interface connector on the back of th

Seite 40

1. If you are replacing a hard-disk drive that contains data you want to keep, be sure to make a backup of your files before you begin this procedure.

Seite 41

b. Then rotate the bracket toward the drive cage, and fit the bracket's sliding tab on the drive-cage slide rail. c. Slide the bracket into plac

Seite 42

System Setup You can easily correct certain system problems by verifying the correct settings in System Setup. When you boot your system, your system

Seite 43 - Help Tools

NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a surface, such as a foam pa

Seite 44 - Product Information

8. Connect a power cable to the power input connector on the back of the drive (see Figure 12). Check all connectors to be certain that they are prope

Seite 45 - Before You Call

See the documentation for your operating system for instructions. 17. Test the hard-disk drive by running the Dell Diagnostics. 18. If the drive you

Seite 46

Back to Contents Page HelpOverview:Dell™OptiPlex™GX100SystemUser'sGuide Technical Assistance If you need assistance with a technical probl

Seite 47

[email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Electronic Quote Service sales@

Seite 48 - Internal Views

3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4. Include

Seite 49

Back to Contents Page Front-PanelInserts:Dell™OptiPlex™GX100SystemUser'sGuide Low-Profile Chassis Front-Panel Inserts Empty drive bays con

Seite 50 - System Board Jumpers

Mini Tower Chassis Front-Panel Inserts Empty drive bays contain a front-panel insert to protect the inside of the computer from dust particles and als

Seite 51 - System Board Labels

Back to Contents Page InsideYourComputer:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section describes the inside of your computer

Seite 52

Figure 4, Figure 5, and Figure 6 show the small-form-factor, low-profile, and mini tower chassis, respectively, with the cover removed. Figure 4. Insi

Seite 53

Back to Contents Page Battery:Dell™OptiPlex™GX100SystemUser'sGuide Overview A 3.0-volt (V) CR2032 coin-cell battery installed on the system

Seite 54

System Board Components Figure 7 shows the system board and the location of all its sockets and connectors. Figure 7. System Board Components System B

Seite 55

Jumpers are small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire

Seite 56

2. Disconnect the AC power cable from the AC power receptacle on the back of the power supply (see Figure 9). 3. Free the power supply from the se

Seite 57

1. Remove the computer cover as instructed in "Removing and Replacing the Computer Cover."  Check any cables connected to expansion cards

Seite 58

4. Slide the expansion-card cage out of the chassis. 5. Lift the expansion-card cage up and away from the chassis. To replace the expansion-card cag

Seite 59

1. With the securing lever in the upright position, align the slots in the left side of the expansion-card cage with the tabs on the back and bottom o

Seite 60

Back to Contents Page InstallingUpgrades:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Inside Your ComputerBatteryExpansion C

Seite 61 - Troubleshooting the Battery

Back to Contents Page InternalComponents:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section provides troubleshooting procedures fo

Seite 62

2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3. If your computer has a mini tower chassis, skip

Seite 63 - Troubleshooting Drives

To replace the computer cover, perform the following steps: 1. Check all cable connections, especially those that might have come loose during your w

Seite 64

5. Replace the computer cover, reconnect your computer and peripherals to their electrical outlets, and turn them on. 6. Enter System Setup, and conf

Seite 65 - Software Features

4. If your computer has a mini tower chassis, replace the computer cover as follows: a. Face the left side of the computer and hold the cover at a sl

Seite 66 - Manageability Features

If the system has power, proceed to step 6. If the system does not have power, see "Getting Help" for instructions on obtaining technical as

Seite 67

Troubleshooting Expansion Cards If an error message indicates an expansion-card problem or if an expansion card seems to perform incorrectly or not at

Seite 68

Troubleshooting video problems involves determining which of the following is the source of the problem: the monitor, the monitor interface cable, or

Seite 70 - Installing DIMMs

Back to Contents Page Introduction:Dell™OptiPlex™GX100SystemUser'sGuide Overview Dell OptiPlex GX100 Managed PC systems are designed around

Seite 71 - Removing DIMMs

features (a setup password, a system password, a system-password lock option, a write-protect option for diskette drives, and display of the system&ap

Seite 72 - System Messages

l Automated inventory control of one or more groups for the remote systems in a Dell DMI network Network administrators can automate inventory to occ

Seite 73

l Wake from ARP l Wake from NetBIOS name lookup l Directed wake packet The specification also defines Magic Packet as a wake-up method. Wake-up tec

Seite 74 - System Beep Codes

CIM Support CIM allows you to access system management information if your system is running Microsoft®Windows 98 or any other Windows operating syst

Seite 75 - Warning Messages

Back to Contents Page ContactingDell:Dell™OptiPlex™GX100SystemUser'sGuide Overview When you need to contact Dell, use the telephone number

Seite 76 - Diagnostic LEDs

Back to Contents Page SystemMemory:Dell™OptiPlex™GX100SystemUser'sGuide Overview You can increase system memory up to 512 megabytes (MB) b

Seite 77 - Upgrading the Microprocessor

5. Press <F2> to enter System Setup, and check the value for System Memory. The system should have already changed the value of System Memory to

Seite 78

Back to Contents Page MessagesandCodes:Dell™OptiPlex™GX100SystemUser'sGuide Overview Your application programs, operating system, and the

Seite 79

Diskette drive 1 seek failuremay not match the hardware configuration.Diskette read failureA cable may be loose, or the diskette may be faulty.See &qu

Seite 80

System Beep Codes If the message persists, reinstall your operating system. See the documentation that came with your operating system.No timer tick i

Seite 81 - Getting Started

When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that identify the problem. Th

Seite 82

data. These warning messages usually interrupt the procedure and require you to respond by typing a y (yes) or n (no). Diagnostics Messages When you r

Seite 83

Back to Contents Page Microprocessor:Dell™OptiPlex™GX100SystemUser'sGuide Upgrading the Microprocessor To replace the microprocessor, perfo

Seite 84 - Chassis Intrusion

5. Release the metal securing clip that holds the heat sink assembly to the microprocessor zero insertion force (ZIF) connector. Press down on the fo

Seite 85

NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 8. Unpack the new microprocessor. If any of the pins on

Seite 86

Americas Contact Numbers Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Bray) 16 353 1 Italy (Milan) 00 39 02 Ja

Seite 87

12. If you are working in a small-form-factor or low-profile chassis system, replace the cooling fan on top of the heat sink assembly, and secure the

Seite 88

Back to Contents Page SetupandOperation:Dell™OptiPlex™GX100SystemUser'sGuide Getting Started If you need to set up your computer system y

Seite 89 - Boot Sequence

The integrated parallel port uses a 25-pin D-subminiature connector on the computer's back panel. This I/O port sends data in parallel format (wh

Seite 90 - Integrated Devices

Your system uses a PS/2-style keyboard. The keyboard cable attaches to a 6-pin miniature DIN connector on the back panel of your computer. Network Cab

Seite 91

l When the computer is turned on, pushing the power button and holding it for more than 6 seconds turns off the computer. l When the computer is turn

Seite 92 - PCI IRQ Assignment

Using the System Password Feature NOTICE: The password features provide a basic level of security for the data on your system. However, they are not f

Seite 93 - Report Keyboard Errors

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment operation recognizes

Seite 94 - System Security

4. Press <Ctrl><Enter> to disable the existing system password, instead of pressing <Enter> to continue with the normal operation of

Seite 95 - ZIP Floppy Support

1. Remove the computer cover according to the instructions in "Removing and Replacing the Computer Cover." 2. Remove the jumper plug from t

Seite 96 - Input Errors

Back to Contents Page SystemSetupOptions:Dell™OptiPlex™GX100SystemUser'sGuide AC Power Recovery AC Power Recovery determines what happens

Seite 97 - Memory Address Conflicts

Chile call the U.S.A. for sales, customer, and technical assistance Latin America NOTE: Customers in Latin America call the U.S.A. for sales, custome

Seite 98

Selecting Diskette Drive A: as the first device causes the system to try booting from drive A first. If the system finds a diskette that is not bootab

Seite 99 - Graphics and Video

l Mouse Port l Serial Port 1 and Serial Port 2 l Parallel Port l IDE Drive Interface l Diskette Interface l USB Emulation l PC Speaker l Primar

Seite 100 - Expansion Bus

IDE Drive Interface enables or disables the system's integrated enhanced integrated drive electronics (EIDE) hard-disk drive interface. With Auto

Seite 101 - Physical

The following settings identify the type of EIDE devices installed in the computer: l Auto (use this setting for all EIDE devices from Dell) l Off

Seite 102 - Environmental

selecting Do Not Report suppresses all error messages relating to the keyboard or to the keyboard controller during POST. This setting does not affect

Seite 103

To lock the system password, you must first assign a setup password in Setup Password and then change the Password Status option to Locked. When Setup

Seite 104

Back to Contents Page SoftwareChecks:Dell™OptiPlex™GX100SystemUser'sGuide Overview Because most computers have several application program

Seite 105 - System Setup Screen

environment, you may need to reinstall a program that no longer runs properly. Memory-Resident Programs There are a variety of utilities and supplemen

Seite 106 - System Setup Navigation Keys

Back to Contents Page IRQ12 Used by the mouse port IRQ13 Used by the math coprocessor (if applicable) IRQ14 Used by the primary integrated drive elect

Seite 107

Back to Contents Page Technical Specifications:Dell™OptiPlex™GX100SystemUser'sGuide Processor Ports Memory Key Combinations System Inf

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