Dell PowerEdge 700 Bedienungsanleitung Seite 51
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Troubleshooting a Hot-Plug SCSI Hard Drive
Problem
l Device driver error.
l Hard drive not recognized by the system.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
If the test fails, continue to the next step.
2. Run the SCSI controllers test and the hard drive tests in the system diagnostics. See "Running System Diagnostics."
For information about testing the controller, see the RAID controller's documentation.
If the tests fail, continue to the next step.
3. Restart the system and enter the RAID configuration utility.
4. Ensure that the primary SCSI channel is enabled, and restart the system.
5. Verify that the device drivers are installed and configured correctly. See the operating system documentation.
6. Remove the bezel. See "Removing the Bezel."
7. If your hard drive is not configured in a RAID array, remove the hard drive and install it in another drive bay. See "Hot-Plug SCSI Hard Drives" in
"Installing Drives."
If your hard drive is configured in a RAID array with four hard drives, install a new hard drive.
If your hard drive is configured in a RAID array with up to three hard drives, remove the hard drive and install the drive in an empty drive bay.
8. Install the bezel. See "Installing the Bezel."
9. If the system recognizes the hard drive, reinstall the hard drive in the original bay. See "Hot- Plug SCSI Hard Drives" in "Installing Drives."
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the drive carrier. See "Hot-Plug SCSI
Hard Drives" in "Installing Drives."
If the problem persists, the SCSI backplane board has a defective connector. See "Getting Help."
10. Check the SCSI cable connections inside the system:
a. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
b. Remove the bezel. See "Removing the Bezel."
c. Lay the system on its right side.
d. Remove the cover. See "Removing the Cover."
NOTICE: This procedure can destroy data stored on the hard drive. Before you continue, back up all files on the hard drive.
NOTE: To enter the utility, press <Ctrl><h>, <Ctrl><a>, or <Ctrl><m>, depending on the utility. See the documentation supplied with the
controller for information about the configuration utility.
NOTICE: Do not swap the hard drives in a four hard-drive RAID configuration. Doing so may corrupt the data on both hard drives.
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
- Abbreviations and Acronyms 1
- Jumpers and Connectors 2
- System Board Connectors 3
- I/O Connectors 6
- Serial Connector 7
- Parallel Connector 7
- Video Connector 8
- USB Connector 9
- Integrated NIC Connector 10
- Network Cable Requirements 10
- Abbreviations and Acronyms 11
- zero insertion force 22
- Back to Contents Page 22
- Introduction 23
- Indicators and Codes 24
- Back-Panel Features 25
- NIC Indicator Codes 25
- System Messages 27
- System Beep Codes 30
- Warning Messages 31
- Diagnostics Messages 32
- Alert Messages 32
- Finding Software Solutions 33
- IRQ Assignment Conflicts 34
- Running System Diagnostics 35
- From the Utility Partition 36
- Error Messages 37
- Troubleshooting Your System 38
- Troubleshooting the Mouse 39
- Problem 40
- Troubleshooting a NIC 41
- Removing the Bezel 42
- System Cover 43
- Inside the System 44
- Troubleshooting a Wet System 44
- Troubleshooting a Fan 47
- Installing System Options 57
- System Fans 58
- Memory Modules 60
- Performing a Memory Upgrade 61
- Installing Memory Modules 62
- Processor 63
- Replacing the Processor 64
- Expansion Cards 66
- Removing an Expansion Card 67
- System Battery 68
- Installing Drives 70
- Front-Panel Drive Inserts 71
- Diskette Drive 72
- 5.25-Inch Drives 73
- Hard Drives 75
- Installing a Hard Drive 77
- Hot-Plug SCSI Hard Drives 79
- Removing a Hard Drive 80
- Getting Help 82
- AutoTech Service 83
- Problems With Your Order 84
- Product Information 84
- Before You Call 85
- Contacting Dell 85
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