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Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide
Introduction
Indicators and Codes
Finding Software Solutions
Running System Diagnostics
Troubleshooting Your System
Installing System Options
Installing Drives
Getting Help
Jumpers and Connectors
I/O Connectors
Abbreviations and Acronyms
Notes, Notices, and Cautions
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see "Abbreviations and Acronyms."
Information in this document is subject to change without notice.
©2003DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, Dell OpenManage, Dell Precision, Dimension, Inspiron, OptiPlex, Latitude, DellNet, PowerVault, PowerApp, and Axim are
trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Initial release: November 2003
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Inhaltsverzeichnis

Seite 1 - Abbreviations and Acronyms

Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Introduction Indicators and Codes Finding Software Solutions Running System Diagno

Seite 2 - Jumpers and Connectors

Integrated NIC Connector The system's integrated NIC functions as a separate network expansion card while providing fast communication between s

Seite 3 - System Board Connectors

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide A ampere(s) AC alternatin

Seite 4

CD compact disc CGA color graphics adapter cm centimeter(s) CMOS complementary metal oxide semiconductor COM communications cpi characters

Seite 5

DIMM dual in-line memory module DIN Deutsche Industrie Norm DIP dual in-line package DMA direct memory access DOC Department of Communicatio

Seite 6 - I/O Connectors

electromagnetic interference EMM expanded memory manager EMS Expanded Memory Specification EPP Enhanced Parallel Port EPROM erasable programm

Seite 7 - Parallel Connector

GB gigabyte(s) GUI graphical user interface Hz hertz I/O input/output ID identification IDE integrated drive electronics IRQ interrupt re

Seite 8 - Video Connector

LAN local area network lb pound(s) LCD liquid crystal display LED light-emitting diode LIF low insertion force LN load number lpi lines

Seite 9 - USB Connector

MBR master boot record MDA monochrome display adapter MGA monochrome graphics adapter MHz megahertz mm millimeter(s) ms millisecond(s) MT

Seite 10 - Network Cable Requirements

NT File System NVRAM nonvolatile random-access memory OTP one-time programmable PAL programmable array logic PCI Peripheral Component Interco

Seite 11 - Abbreviations and Acronyms

PS/2 Personal System/2 PXE preboot execution environment RAID redundant arrays of independent disks RAC remote access controller RAM random-a

Seite 12

Back to Contents Page Jumpers and Connectors Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Jumpers—A General Explanation 

Seite 13

SCSI small computer system interface sec second(s) SEC single-edge contact SEL system event log SDRAM synchronous dynamic random-access memo

Seite 14

UPS uninterruptible power supply USB universal serial bus V volt(s) VAC volt(s) alternating current VDC volt(s) direct current VGA video g

Seite 15

zero insertion force Back to Contents Page 

Seite 16

Back to Contents Page Introduction Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Other Documents You May Need Obtaining T

Seite 17

Back to Contents Page Indicators and Codes Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide The system, applications, and oper

Seite 18

Back-Panel Features Figure2-2 shows the back-panel features of the system. Table2-2 describes the back-panel features. Figure 2-2. Back-Panel Feat

Seite 19

 Table 2-3.NICIndicatorCodes Hot-Plug SCSI Hard-Drive Indicator Codes Each SCSI hard-drive carrier has two indicators: a busy indicator and

Seite 20

System Messages System messages appear on the screen to notify you of a possible problem with the system. Table2-5 lists the system messages that ca

Seite 21

Data error drive, or hard drive. Diskette Drive," "Troubleshooting a CD, DVD, or CD-RW/DVD Drive," "Troubleshooting SATA Hard Dri

Seite 22 - Back to Contents Page

Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at start address to end address Memory writ

Seite 23 - Introduction

 Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of system board

Seite 24 - Indicators and Codes

System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr

Seite 25 - NIC Indicator Codes

If a beep code is emitted, write down the series of beeps and then look it up in Table2-6. If you are unable to resolve the problem by looking up th

Seite 26

Diagnostics Messages When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record

Seite 27 - System Messages

Back to Contents Page Finding Software Solutions Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Before You Begin Troublesh

Seite 28

Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also create application erro

Seite 29

Back to Contents Page Running System Diagnostics Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Using Server Administrator D

Seite 30 - System Beep Codes

 From the Utility Partition 1. As the system boots, press <F10> during POST. 2. From the utility partition main menu under Run System Uti

Seite 31 - Warning Messages

l The menu area consists of two lines at the bottom of the screen. The first line lists the menu options that you can select; press the left- or rig

Seite 32 - Alert Messages

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Safety First—For You and Yo

Seite 33 - Finding Software Solutions

Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboa

Seite 34 - IRQ Assignment Conflicts

 Table A-2.SystemBoardConnectors Disabling a Forgotten Password The system's software security features include a system password and

Seite 35 - Running System Diagnostics

Problem l System message indicates a problem with the mouse. l Mouse is not functioning properly. Action 1. Run the appropriate online diagnosti

Seite 36 - From the Utility Partition

Action 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a working cable, an

Seite 37 - Error Messages

If the tests fail, continue to the next step. 2. Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" in "I

Seite 38 - Troubleshooting Your System

 Installing the Bezel To install the bezel, align the hooks at the bottom of the bezel, swing the top of the bezel forward toward the system, an

Seite 39 - Troubleshooting the Mouse

Inside the System In Figure5-3, the bezel and system cover are removed to provide an interior view of the system. The system board holds the sys

Seite 40 - Problem

l Excessive humidity. Action  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Remove

Seite 41 - Troubleshooting a NIC

If the tests fail, see "Getting Help." Troubleshooting the System Battery Problem l System message indicates a problem with the battery

Seite 42 - Removing the Bezel

9. Install the bezel. See "Installing the Bezel." 10. Reconnect the system to its electrical outlet and turn the system on, including an

Seite 43 - System Cover

Troubleshooting System Memory Problem l Faulty memory module. l Faulty system board. Action  1. Run the appropriate online diagnostic test. S

Seite 44 - Troubleshooting a Wet System

16. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 17. As the system boots, observe the monitor

Seite 45

 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the bezel. See "

Seite 46

If the tests fail, see "Getting Help." 24. Turn off the system and attached peripherals, and disconnect the system from the electrical ou

Seite 47 - Troubleshooting a Fan

Troubleshooting a Hot-Plug SCSI Hard Drive Problem l Device driver error. l Hard drive not recognized by the system. Action  1. Run the appro

Seite 48

e. Verify that the SCSI cable is securely connected to the RAID controller card. f. Replace the cover. See "Replacing the Cover." g.

Seite 49

17. Install the bezel. See "Installing the Bezel." 18. Reconnect the system to the electrical outlet, and turn on the system and attache

Seite 50

If the problem persists, see "Getting Help." Troubleshooting a SATA Hard Drive in a RAID Configuration (When Available) Problem l Devic

Seite 51

1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics." 2.

Seite 52

l Error message indicates a processor problem. l A heat sink is not installed for the processor. Action  1. Ensure that you are running the lat

Seite 53

Back to Contents Page Installing System Options Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Cooling Shroud System Fans

Seite 54

Installing the Cooling Shroud 1. Ensure that no tools or loose parts are left inside the system. 2. Align the anchor tabs on the cooling shrou

Seite 55

Installing the Front System Fan  1. Insert the fan cable connector into the routing hole in the expansion-card guide bracket. See Figure6-2.

Seite 56

Back to Contents Page I/O Connectors Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Serial Connector Parallel Connector 

Seite 57 - Installing System Options

 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the bezel. See "

Seite 58 - System Fans

Memory Module Installation Guidelines The memory module sockets are arranged in banks (1 and 2) on two channels (A and B). Unless only one 256-MB m

Seite 59

9. Stand the system upright. 10. Install the bezel. See "Installing the Bezel" in "Troubleshooting Your System." 11. Recon

Seite 60 - Memory Modules

8. Align the memory module's edge connector with the alignment key, and insert the memory module in the connector. See Figure6-5. The memo

Seite 61 - Performing a Memory Upgrade

The following items are included in the processor upgrade kit: l A processor l A heat sink Replacing the Processor  1. Turn off the system, i

Seite 62 - Installing Memory Modules

7. Pull the socket release lever upward to the fully open position. See Figure6-8.  8. Lift the processor out of the socket and leave the rele

Seite 63 - Processor

13. When the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor in

Seite 64 - Replacing the Processor

 1. Unpack the expansion card, and prepare it for installation. For instructions, see the documentation that accompanied the card. 2. Turn off t

Seite 65

b. Grasp the expansion card by its top corners, and carefully remove it from the expansion- card connector.  7. If you are removing the card perm

Seite 66 - Expansion Cards

10. Stand the system upright. 11. Install the bezel. See "Installing the Bezel" in "Troubleshooting Your System." 12. Recon

Seite 67 - Removing an Expansion Card

Serial Connector Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial con

Seite 68 - System Battery

Back to Contents Page Installing Drives Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Connecting Drives Front-Panel Drive

Seite 69

 Front-Panel Drive Inserts To help keep dust and dirt out of the system, a plastic insert in the bezel covers each empty external drive bay. Additi

Seite 70 - Installing Drives

1. Install the chassis drive insert by sliding the insert into the chassis until tabs on the side of the insert snap into place. See Figure7-1. 2.

Seite 71 - Front-Panel Drive Inserts

5.25-Inch Drives A CD drive is standard in the first external drive bay. An additional IDE or SCSI tape backup device can be installed in the seco

Seite 72 - Diskette Drive

10. If a controller card was supplied with the drive, install the controller card in expansion slot 3, 4, or 5. See "Installing an Expansion C

Seite 73 - 5.25-Inch Drives

15. Install the cover. See "Replacing the Cover" in "Troubleshooting Your System." 16. Stand the system upright. 17. Instal

Seite 74

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the bezel. See "R

Seite 75 - Hard Drives

Installing a Hard Drive 1. Unpack the drive (and controller card, if applicable), and prepare the drive for installation. For instructions, se

Seite 76

 If you are installing up to four SATA hard drives: a. Install a SATA RAID controller card in a 64-bit/66-MHz expansion slot. See FigureA-3 to i

Seite 77 - Installing a Hard Drive

6. Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system.

Seite 78

 Table B-3.ParallelConnectorPinAssignments PS/2-Compatible Keyboard and Mouse Connectors The PS/2-compatible keyboard and mouse cables atta

Seite 79 - Hot-Plug SCSI Hard Drives

Removing a Hard Drive  1. Remove the bezel. See "Removing the Bezel" in "Troubleshooting Your System." 2. Take the hard d

Seite 80 - Removing a Hard Drive

For instructions, see the documentation that accompanied the drive. 2. Remove the bezel. See "Removing the Bezel" in "Troubleshooting

Seite 81

Back to Contents Page Getting Help Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise Tra

Seite 82 - Getting Help

www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous file transfer protocol (FTP) ft

Seite 83 - AutoTech Service

TocheckonthestatusofanyDell™productsthatyouhaveordered,youcangotosupport.dell.com, or you can call the automated order-status service

Seite 84 - Product Information

Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your ca

Seite 85 - Contacting Dell

Country Code: 54 City Code: 11 Sales 0-810-444-3355 Tech Support Fax 1145157139 Customer Care Fax 1145157138 Aruba General Support to

Seite 86

China (Xiamen) Country Code: 86 City Code: 592 Tech Support website: support.ap.dell.com/china  Tech Support E-mail: [email protected]  Te

Seite 87

Fax 0825004701 Fax (calls from outside of France) 0499754001 Corporate  Technical Support 0825004719 Customer Care 0825338339

Seite 88

Switchboard 0269682112 Corporate  Technical Support 0257782690 Customer Care 0257782555 Fax 0257503530 Switchboard 02577

Seite 89

You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature connector. Figure

Seite 90

or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-

Seite 91

International Access Code: 00 Country Code: 351   E-mail: support.euro.dell.com/pt/en/emaildell/  Technical Support 707200149 Customer Ca

Seite 92

 International Access Code: 002 Country Code: 886 Technical Support (servers) toll-free:0080601256 Transaction Sales toll-free:0080651228

Seite 93

 Back to Contents Page 

Seite 94

Back to Contents Page Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide For a complete list of abbreviations and acronyms, see &qu

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