Using Secure Scan to E-mail
Note: If users log in to the application manually (using a user name and password), then you must enable the
authentication module application setting that prompts the printer to retrieve all user information before allowing
users to access secured applications. This ensures that a manual login user’s e‑mail address is stored in the login
session and is available for use with Secure E‑mail. If this setting is not enabled, then manual login users cannot send
e‑mail to themselves automatically. The “Send me a copy” option will not be available.
Sending secure e‑mail
Note: You can return to the printer home screen if you want to cancel the sending of the e‑mail.
1 Load the document into the printer.
Note: Documents may be loaded into the Automatic Document Feeder (ADF) or on the scanner glass. For
information on the different methods of loading documents, see the User’s Guide that came with the printer.
2 From the printer home screen, touch the application icon.
3 If prompted, enter your authentication credentials.
4 Use the keyboard to type an e‑mail address, or search the address book. Select Send me a copy if you want to
automatically send a copy of the e‑mail to yourself.
5 Touch Next Address to add additional recipients.
6 When you are done adding recipients, touch E‑mail It.
7 If prompted, select whether to digitally sign the e‑mail, encrypt the e‑mail, or do both. Leave both options cleared
to send an unsigned, unencrypted e‑mail.
Note: Depending on how the application is configured, you may see only one option, or you may not see this
prompt at all.
8 If prompted, enter your PIN or password for sending digitally signed e‑mail.
9 To digitally sign e‑mail, you must have a valid digital signing certificate. If a signing certificate error message appears,
then follow the instructions on the screen:
• If the message “No signing certificate is available to sign your e‑mail” appears, then touch Next to send the e‑mail
without a digital signature, or return to the home screen to cancel the sending of the e‑mail.
• If the message “The e‑mail cannot be sent because your signing certificate could not be found” appears, then
you will need to obtain a signing certificate, or the application will need to be configured to allow you to send
unsigned e‑mail.
10 For encrypted e‑mail to be sent to a recipient, the recipient must be in the global address book and must have a
valid encryption certificate. If an encryption certificate error message appears, then follow the instructions on the
screen:
• If the message “Cannot encrypt e‑mail for one or more recipients” appears, then do one of the following:
– Select Send encrypted e‑mail only to send encrypted e‑mail only to recipients who have encryption
certificates. Recipients who do not have encryption certificates will not receive the e‑mail.
– Select Send all e‑mails unencrypted to send unencrypted e‑mail to all recipients.
– Return to the home screen to cancel the sending of the e‑mail.
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