Dell™ Latitude™ D830User’s GuideModel PP04X
10 ContentsAutomated Order-Status Service . . . . . . . . . . . . . . . . . . . . . 141Problems With Your Order. . . . . . . . . . . . . . . . . . .
100 Reinstalling Software2Click Properties→ Device Manager NOTE: The User Account Control window may appear. If you are an administrator on the compu
Reinstalling Software 101In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to
102 Reinstalling Software2Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the comp
Reinstalling Software 103Using Microsoft Windows System RestoreThe Microsoft Windows operating systems provides a System Restore option which allows y
104 Reinstalling SoftwareEnabling System Restore NOTE: Windows Vista does not disable System Restore, regardless of available disk space. Therefore,
Reinstalling Software 105 NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the
106 Reinstalling Software
Adding and Replacing Parts 107Adding and Replacing PartsBefore You BeginThis chapter provides procedures for removing and installing the components in
108 Adding and Replacing Parts CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Informat
Adding and Replacing Parts 1092Turn the computer upside-down, and remove the two screws that secure the hard drive carrier to the chassis. NOTICE: Wh
Finding Information 11Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media ma
110 Adding and Replacing PartsReturning a Hard Drive to DellReturn your old hard drive to Dell in its original or comparable foam packaging. Otherwise
Adding and Replacing Parts 111Removing and Installing Media Bay Devices NOTICE: To prevent damage to devices, store them in a safe, dry place when th
112 Adding and Replacing Parts5Push the new device into the bay until it clicks.6If you removed a device security screw in step 1, replace it.Hinge Co
Adding and Replacing Parts 1134Ease the hinge cover up, moving from right to left, and remove it. 5To replace the hinge cover, insert the left edge of
114 Adding and Replacing Parts5Pull up on the pull-tab to disconnect the keyboard cable connector from the keyboard connector on the system board. NO
Adding and Replacing Parts 115Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications&
116 Adding and Replacing Parts NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not
Adding and Replacing Parts 1172Turn the computer upside-down, loosen the captive screw on the memory module cover, and then remove the cover. NOTICE:
118 Adding and Replacing Parts NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIM
Adding and Replacing Parts 119To confirm the amount of memory installed in the computer, click Start or → Help and Support→ Computer Information.Subsc
12 Finding Information• How to set up my computer• Basic troubleshooting information• How to run the Dell DiagnosticsQuick Reference GuideNOTE: This d
120 Adding and Replacing PartsWireless Local Area Network (WLAN) Cards1Follow the procedures in "Before You Begin" on page 107. 2Remove the
Adding and Replacing Parts 121cLift the card out of its connector. NOTICE: The card connector is keyed to ensure correct insertion. If you feel resis
122 Adding and Replacing PartsMobile Broadband or Wireless Wide Area Network (WWAN) Cards1Follow the procedures in "Before You Begin" on pag
Adding and Replacing Parts 123cLift the card out of its connector. NOTICE: The card connectors are keyed to ensure correct insertion. If you feel res
124 Adding and Replacing Parts NOTE: This card is only compatible with the Microsoft Windows Vista® operating system. NOTE: If you ordered a FCM card
Adding and Replacing Parts 125Internal Card With Bluetooth® Wireless Technology CAUTION: Before performing the following procedures, read the safety
126 Adding and Replacing Parts5Connect the new card to the cable.6Install the new card by rotating and sliding into the retention tab in the compartme
Adding and Replacing Parts 1273Remove the battery cable connector from the connector on the system board.4Being careful not to break the plastic, slig
128 Adding and Replacing Parts
Dell™ QuickSet 129Dell™ QuickSet Dell™ QuickSet provides you with easy access to configure or view the following types of settings:• Network connectiv
Finding Information 13• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions• Communi
130 Dell™ QuickSet
Specifications 131SpecificationsProcessorProcessor type Intel® Core™ Duo processorIntel® Celeron® processor (Japan only)L1 cache 64 KB (internal)L2 ca
132 SpecificationsProgram technology supported Java cardsInterface speed 9600–115,200 BPSEMV level level 1 certifiedWHQL certification PC/SCCompatibil
Specifications 133InterfaceIntel HDA busNetwork adapter 1-GB Ethernet LAN on system boardWireless internal WLAN, WWAN, and Bluetooth® wireless support
134 SpecificationsStereo conversion 24-bit (stereo digital-to-analog);24-bit (stereo analog-to-digital)Interfaces:InternalPCI bus/HDAExternalmicrophon
Specifications 135Controls brightness can be controlled through keyboard shortcutsKeyboardNumber of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan)
136 SpecificationsVoltage 11.1 VDCOperating time varies depending on operating conditions and can be significantly reduced under certain power-intensi
Specifications 137EnvironmentalTemperature range:Operating0° to 35°C (32° to 95°F)Storage–40° to 65°C (–40° to 149°F)Relative humidity (maximum):Ope
138 Specifications
Getting Help 139Getting HelpObtaining Assistance1See "Troubleshooting" on page 71 for information and procedures that pertain to the problem
14 Finding Information• How to use Windows XP and Windows Vista®• How to work with programs and files• How to personalize my desktopWindows Help and S
140 Getting HelpDellConnectDellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through
Getting Help 141AutoTech ServiceDell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Del
142 Getting HelpReturns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.Before You Cal
Getting Help 143Contacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355).Diagnostics ChecklistName:Date:Address:Phone numbe
144 Getting Help NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bil
Appendix 145AppendixCleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Pro
146 AppendixMouse NOTICE: Disconnect the mouse from the computer before cleaning the mouseIf your screen cursor skips or moves abnormally, clean the
Appendix 147Macrovision Product NoticeThis product incorporates copyright protection technology that is protected by U.S. patents and other intellectu
148 AppendixCompany name: Dell Inc.Worldwide Regulatory Compliance & Environmental AffairsOne Dell WayRound Rock, TX 78682 USA512-338-4400
Glossary 149GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic
About Your Computer 15About Your ComputerFront View15210711412368139
150 Glossarybyte — The basic data unit used by your computer. A byte is usually equal to 8 bits.CC — Celsius — A temperature measurement scale where 0
Glossary 151unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to b
152 Glossaryyou to use a second monitor as an extension of your display. Also referred to as dual display mode.extended PC Card — A PC Card that exten
Glossary 153components are fabricated for use in computer, audio, and video equipment. IDE — integrated device electronics — An interface for mass sto
154 Glossarycomputer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them
Glossary 155providing a high-speed data path between the processor and devices such as video, drives, and networks.PCI Express — A modification to the
156 Glossarysystem board that keeps the date and time after you shut down the computer.RTCRST — real-time clock reset — A jumper on the system board o
Glossary 157resolutions up to 1280 x 1024.SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports
158 Glossaryvideo resolution — See resolution.virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A vi
16 About Your ComputerDISPLAY LATCH — Keeps the display closed.DISPLAY — For more information about your display, see "Using the Display" on
About Your Computer 17If the computer is connected to an electrical outlet, the light operates as follows:– Solid green: The battery is charging.– F
18 About Your ComputerKEYBOARD STATUS LIGHTSThe green lights located above the keyboard indicate the following:VOLUME CONTROL BUTTONS — Press these bu
About Your Computer 19Left Side ViewSECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer. For more informat
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 About Your ComputerAUDIO CONNECTORSEXPRESSCARD SLOT — Supports 34- and 54-mm PCI ExpressCards or USB-based ExpressCards (see "Using Cards"
About Your Computer 21WIRELESS SWITCH POSITIONSWI -FI CATCHER™ LIGHT — The light operates as follows:– Flashing green: Searching for networks– Solid
22 About Your ComputerUSB CONNECTORSBack View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store yo
About Your Computer 23POWERED USB 2.0 CONNECTORMODEM CONNECTOR (RJ-11)SERIAL CONNECTORVIDEO CONNECTORAC ADAPTER CONNECTOR — Connects an AC adapter to
24 About Your ComputerThe AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer tur
About Your Computer 25Bottom ViewBATTERY-BAY LATCH RELEASE — Releases the battery. See "Replacing the Battery" on page 33 for instructions.B
26 About Your ComputerTransferring Information to a New ComputerThe Microsoft® Windows® operating system provides the Files and Settings Transfer Wiza
About Your Computer 274On the Files and Settings Transfer Wizard welcome screen, click Next.5On the Which computer is this? screen, click Old Computer
28 About Your Computer6On the Select a transfer method screen, click the transfer method you prefer.7On the What do you want to transfer? screen, sele
Using a Battery 29Using a BatteryBattery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Gui
Contents 3Contents1 Finding Information2 About Your ComputerFront View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Lef
30 Using a Battery CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste dispo
Using a Battery 31Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as describ
32 Using a Battery• Click Start→ Shut Down→ Stand by.or• Depending on how you set the power management options in the Power Options Properties window
Using a Battery 33Configuring Power Management SettingsYou can use the QuickSet Power Management Wizard or Windows Power Options Properties to configu
34 Using a Battery1If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for
Using the Keyboard 35Using the KeyboardNumeric KeypadThe numeric keypad functions like the numeric keypad on an external keyboard. Each key on the key
36 Using the KeyboardBatteryDisplay FunctionsPower ManagementMicrosoft® Windows® Logo Key Functions<Fn><F3> Displays the Dell™ QuickSet Ba
Using the Keyboard 37To adjust keyboard operation, such as the character repeat rate, click→ Control Panel→ Printers and Other Hardware→ Keyboard. For
38 Using the Keyboard• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left
Using the Keyboard 392Align the new cap over the square track-stick post and gently press the cap down onto the post. NOTICE: The track stick can dam
4 ContentsReplacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Storing a Battery. . . . . . . . . . . . . . . . . .
40 Using the Keyboard
Using Multimedia 41Using MultimediaPlaying CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray close
42 Using Multimedia4Push the tray back into the drive.To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that ca
Using the Display 43Using the DisplayAdjusting BrightnessWhen a Dell™ computer is running on battery power, you can conserve power by setting the disp
44 Using the DisplayYou can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you i
Using the Display 45Using an External Monitor Simultaneously as an Extension of Your Computer Display You can attach an external monitor or projector
46 Using the Display3In the Display Settings window, click the monitor 2 icon, click the Extend the desktop onto this monitor check box, and then clic
Using the Display 47The ambient light sensor is disabled when your computer is shipped to you. If you enable the sensor and then use any of the displa
48 Using the Display
Setting Up and Using Networks 49Setting Up and Using NetworksConnecting a Network or Broadband Modem CableBefore you connect your computer to a networ
Contents 5Microsoft® Windows® XP . . . . . . . . . . . . . . . . . . . . . . . . . 45Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . .
50 Setting Up and Using NetworksSetting Up a Network in Microsoft Windows Vista®1Click the Windows Vista Start button → Connect To→ Set up a connecti
Setting Up and Using Networks 51The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are liste
52 Setting Up and Using Networks13Start your computer and wait until the boot process completes.14See the documentation that came with your wireless r
Setting Up and Using Networks 53If the Choose a wireless network window states Click an item in the list below to connect to a wireless network in ran
54 Setting Up and Using NetworksMobile Broadband or Wireless Wide Area Network (WWAN)Much like a WLAN, a Mobile Broadband network (also known as a WWA
Setting Up and Using Networks 55 NOTE: The Mobile Broadband card is listed under Modems.Connecting to a Mobile Broadband Network NOTE: These instruc
56 Setting Up and Using NetworksManaging Your Network Settings Through the Dell QuickSet Location ProfilerThe QuickSet Location Profiler helps you man
Setting Up and Using Networks 57For more information, see the Help and Support Center for the Microsoft® Windows® XP operating system. To access the H
58 Setting Up and Using Networks
Using Cards 59Using CardsCard TypesSee "Specifications" on page 131 for information on supported card types. NOTE: A PC Card is not a boota
6 ContentsCard Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Extended Cards. . . . . . . . . . . . . . . . . . . .
60 Using Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.PC Ca
Using Cards 61The computer recognizes most cards and automatically loads the appropriate device driver. If the configuration program tells you to load
62 Using Cards NOTICE: Click the icon (in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you
Securing Your Computer 63Securing Your Computer NOTE: For information on how to secure your computer while traveling, see "Traveling With Your C
64 Securing Your ComputerInstalling a Smart CardYou can install a smart card in the computer while the computer is running. The computer automatically
Securing Your Computer 65A primary (or system) password, an administrator password, and a hard drive password all prevent unauthorized access to your
66 Securing Your ComputerWhen you set an administrator password, the Configure Setup option becomes available in the system setup program. The Configu
Securing Your Computer 67There are two behaviors associated with this feature that help to preserve the integrity of the hard disk’s password:• The ad
68 Securing Your ComputerdOnce the process is complete, the computer either restarts automatically or prompts you to restart your computer.Security Ma
Securing Your Computer 69The Dell customer service representative will log your report under the computer Service Tag and record the computer as missi
Contents 7Dell Support Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Accessing the Dell Support Utility . . . . . . . . .
70 Securing Your Computer
Troubleshooting 71TroubleshootingDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions th
72 TroubleshootingMemory modules are detected, but a memory failure has occurred.• If two or more memory modules are installed, remove the modules, th
Troubleshooting 73Dell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification of software and hardware updat
74 TroubleshootingaWhen the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE: I
Troubleshooting 752After you have selected the Test System option from the main menu, the following menu appears. NOTE: It is recommended that you se
76 Troubleshooting5When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the
Troubleshooting 77• Check your computing environment • View the Dell Support Utility settings• Access the help file for the Dell Support Utility• View
78 TroubleshootingCD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defec
Troubleshooting 79 NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact
8 ContentsTouch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . 90Video and Display Problems. . . . . . . . . . . . . . . .
80 Troubleshootingthe keyword spyware.Error MessagesFill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 143) as you comp
Troubleshooting 81computer, remove the hard drive (see "Hard Drive" on page 108), and boot the computer from a CD. Then shut down the comput
82 Troubleshootingthem.MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstal
Troubleshooting 83UNEXPECTED INTERRUPT IN PROTECTED MODE — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the Sy
84 TroubleshootingExternal keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.CHECK THE K
Troubleshooting 85The computer does not start upENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.The comp
86 Troubleshooting• If necessary, uninstall and then reinstall the program.BACK UP YOUR FILES IMMEDIATELYUSE A VIRUS-SCANNING PROGRAM TO CHECK THE H
Troubleshooting 87network connector on the back of the computer and the network connector.CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No ligh
88 TroubleshootingIf the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the compu
Troubleshooting 89Printer ProblemsFill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 143) as you complete these checks.
Contents 914 Adding and Replacing PartsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Recommended Tools . . . .
90 TroubleshootingSound and Speaker ProblemsFill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 143) as you complete the
Troubleshooting 91CHECK THE MOUSE CABLE — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.If
92 TroubleshootingIf the display is difficult to readADJUST THE BRIGHTNESS — Press <Fn> and the up- or down-arrow key.MOVE THE EXTERNAL SUBWOOFE
System Setup Program 93System Setup ProgramOverview NOTE: Your operating system may automatically configure most of the options available in the syst
94 System Setup ProgramSystem Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help
System Setup Program 95Performing a One-Time BootYou can set a one-time-only boot sequence without entering the system setup program. (You can also us
96 System Setup Program
Traveling With Your Computer 97Traveling With Your ComputerIdentifying Your Computer• Attach a name tag or business card to the computer.• Write down
98 Traveling With Your ComputerTravel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not che
Reinstalling Software 99Reinstalling SoftwareDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboar
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