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Inhaltsverzeichnis

Seite 1 - Software User's Guide

Dell™ Remote Console SwitchSoftware User's Guide

Seite 2 - August 2011

10xxx | Product OverviewxxxThe Video Viewer also provides access to the Virtual Media window. You canuse the Virtual Media window to map a physical dr

Seite 3 - Contents

100xxx | Using the Viewerxxxresponding.To reset the USB bus:1 In the Virtual Media window, click Details.2 Select USB Reset.Closing a Virtual Media Se

Seite 4 - Basic Software Operation 23

Using the V iewerxxx | xxx101(HID). If the BIOS of the connected computer does not support this type ofdevice, the keyboard and mouse might not work u

Seite 5 - Using the Viewer 61

102xxx | Using the ViewerxxxWeb site from the target device manufacturer to determine if a later BIOSis available that might support booting from a co

Seite 6 - Appendix C: TCP Ports 109

AAppendix A: Updating RCS Softwar exxx | xxx103Appendix A: Updating RCSSoftwareFor optimal operation of your system, ensure that you have the latest v

Seite 7 - Product Overview

Appendix A: Updating RCS Softwar exxx | xxx104

Seite 8 - 8xxx

BAppendix B: Keyboard and Mousexxx | xxx105Appendix B: Keyboard and MouseOperation DescriptionF6Navigates between the split-screens and gives focus to

Seite 9 - System Components

Appendix B: Keyboard and Mousexxx | xxx106Operation DescriptionMouse S ingle-ClickDeselects the existing selection and selects the node the mouse poin

Seite 10 - Operating Features

Appendix B: Keyboard and Mousexxx | xxx107Operation DescriptionPage UpDeselects current selection and scrolls up one page then selects thefirst item o

Seite 11 - Target Device Naming

Appendix B: Keyboard and Mousexxx | xxx108

Seite 12 - 12xxx

CAppendix C : TCP Portsxxx | xxx109Appendix C: TCP PortsThe following table lists the functions performed by the Remote Console Switchand which ports

Seite 13 - Installation

Product Overviewxxx | xxx11Target Device NamingThe software requires that each switch and target device have a unique name.To minimize the need for op

Seite 14 - 14xxx

Appendix C : TCP Portsxxx | xxx110

Seite 15 - Installing the Software

DAppendix D: Technical Supportxxx | xxx111Appendix D: Technical SupportOur Technical Support staff is ready to assist you with any installation oroper

Seite 16 - Uninstalling the Software

Appendix D: Technical Supportxxx | xxx112

Seite 17 - Starting the Software

12xxx | Product Overviewxxx• The Resync Wizard overwrites locally-defined target device names onlyif the switch target device name has been changed fr

Seite 18 - Installation and User Guide

2Installationxxx | xxx13InstallationBefore you install the RCS software on a client computer, make sure that youhave all the required items and that t

Seite 19 - Installationxxx

14xxx | Installationxxx• SUSE® Linux Enterprise Server 10 and Server 11• Ubuntu 8 Server and WorkstationTarget devices must be running one of the foll

Seite 20

Installationxxx | xxx15• Color palette must be a minimum of 65,536 (16-bit) colorsSupported BrowsersComputers used to access the Web interface and cli

Seite 21

16xxx | Installationxxx2 If AutoMount is supported and enabled, proceed to step 3.-or-If your system does not support AutoMount:Mount the CD-ROM volum

Seite 22 - 22xxx

Installationxxx | xxx171 Open a command window and change to the RCS install directory usedduring installation. The default path for Windows 32-bit op

Seite 23 - Basic Software Operation

18xxx | InstallationxxxIf the product was installed in a directory other than the default, then executethe following command from a shell:<path>

Seite 24 - Figure 3.1: Explorer Window

Installationxxx | xxx19You can configure user accounts using the RCS software or through the RemoteConsole Switch integrated Web interface. For more i

Seite 25

NotesNOTE: A NOTE i ndicates important information that helps you makebetter use of your computer.Third Party Software. You acknowledge that the SOFTW

Seite 26 - Avocent)

20xxx | Installationxxx1 You will see the Main menu with eleven options. Select the option numberfor Set Web Interface Ports to open the Web Interface

Seite 27

Installationxxx | xxx21NOTE: If you changed the default HTTP/HTTPS ports in the serial console and areusing an IPv4 address, use IP address format: ht

Seite 28

22xxx | Installationxxx

Seite 29

3Basic S oftware Operationxxx | xxx23Basic Software OperationThe RCS software Explorer (which is called Explorer from here on) is the mainGUI interfac

Seite 30

24xxx | Basic Software OperationxxxFigure 3.1: Explorer Window1 Menu bar: Allows you to access many of the features in the RCS software.2 View Selecto

Seite 31

Basic S oftware Operationxxx | xxx256 Search bar: Allows you to search the database based on the text entered inthe search box.7 Unit list: Displays a

Seite 32

26xxx | Basic Software OperationxxxAdding a Remote Console Switch (Dell orAvocent)In addition to the Dell Remote Console Switch, the RCS software can

Seite 33

Basic S oftware Operationxxx | xxx27Figure 3.2: Product Type Dialog Box3 Select a Vendor. For each vendor, the supported product names appear inthe Pr

Seite 34

28xxx | Basic Software Operationxxx6 The Locate window appears. Type the hostname or IP address, the HTTPport, and the HTTPS port, and click Next. IPv

Seite 35

Basic S oftware Operationxxx | xxx29Figure 3.3: Configure Tiered Switches Dialog Box10 When you reach the final page of the Remote Console Switch Wiza

Seite 36

Cont entsxxx | xxx3ContentsProduct Overview 7Features and Benefits 7Powerful Customization Capabilities 7Extensive Remote C onsol e Switch Management

Seite 37 - General Properties

30xxx | Basic Software OperationxxxFigure 3.4: Product Type Dialog Box3 Select a Vendor. For each vendor, the supported product names appear inthe Pro

Seite 38

Basic S oftware Operationxxx | xxx31wish to assign to the unit and click Next. IPv4 addresses are entered inxxx.xxx.xxx.xxx dot notation. IPv6 address

Seite 39 - Switch Network Properties

32xxx | Basic Software OperationxxxFigure 3.5: Configure Tiered Switches Dialog Box10 When complete, click Finish to exit the Wizard and return to the

Seite 40 - Information Properties

Basic S oftware Operationxxx | xxx33If you are using IPv6 mode, select Use IPv6 address range, and type therange of IP addresses you wish to search on

Seite 41 - Server Connections Properties

34xxx | Basic Software OperationxxxFigure 3.6: Select Remote Console Switches to Add Dialog Box6 Repeat step 5 for all Remote Console Switches you wis

Seite 42 - VNC Properties

Basic S oftware Operationxxx | xxx35database and if not, why the process failed. Click Done when you arefinished reviewing the list.NOTE: If a Remote

Seite 43 - RDP Properties

36xxx | Basic Software OperationxxxTo log into a Remote Console Switch:1 Click the Remote Console Switches tab in the Explorer.2 Double-click a Remote

Seite 44

Basic S oftware Operationxxx | xxx374 Review the results of your search.-or-Click the Clear Results button to display the entire list again.Launching

Seite 45 - General Options

38xxx | Basic Software OperationxxxRight-click the unit and select Properties. The Properties dialog boxappears.Figure 3.8: General Properties Tab for

Seite 46 - Default Browser

Basic S oftware Operationxxx | xxx39-or-Click Cancel to exit without saving the new settings.Server Network PropertiesThe Network tab lets you set a b

Seite 47

Cont entsxxx | xxx4Configuring Switches and Target Devices 18Web Interface Installation and Setup 20Basic Software Operation 23Viewing Your System in

Seite 48 - VNC Options

40xxx | Basic Software Operationxxx1 In the software, click the Remote Console Switches tab and then select anindividual unit in the Unit Selector lis

Seite 49 - RDP Options

Basic S oftware Operationxxx | xxx411 In the software, click the Remote Console Switches or Server tab and thenselect an individual unit in the Unit S

Seite 50 - Organizing Your System

42xxx | Basic Software OperationxxxClick the Properties task button.-or-Right-click the server and select Properties. The Properties dialog boxappears

Seite 51 - Modifying Custom Field Names

Basic S oftware Operationxxx | xxx435 In the Port field, enter a port number in the range 23-65535. If blank, port23 is used.6 Mark to enable or clear

Seite 52 - Creating Folders

44xxx | Basic Software OperationxxxClick the Properties task button.- or -Right-click on the unit. Select Properties from the pop-up menu. TheProperti

Seite 53

Basic S oftware Operationxxx | xxx45Accessing a Server via a Browser WindowAs a convenience, you can configure the software to open a connection to as

Seite 54 - Deleting and Renaming

46xxx | Basic Software OperationxxxFigure 3.9: Options Dialog Box - Custom Field Labels2 Select the field label you wish to modify and click the Modif

Seite 55

Basic S oftware Operationxxx | xxx471 Select Tools - Options from the Explorer menu. The General Optionswindow opens.2 Complete one of the following s

Seite 56 - Changing the Default Browser

48xxx | Basic Software OperationxxxNOTE: The Di rectDraw check box w ill only appear for Windows based Operati ngSystems.HTTP/HTTPS OptionsThe Remote

Seite 57 - Managing Your Local Databases

Basic S oftware Operationxxx | xxx49To insert a predefined macro at the cursor location in the command-line, click the Insert Macro list box and selec

Seite 58 - Exporting a Database

Cont entsxxx | xxx5Customizing the Explorer Window 55Modi fying the Selected View on Startup 56Changing the Default Browser 56Managing Your Local Data

Seite 59 - Switches

50xxx | Basic Software Operationxxx5 Enable/disable the Launch in command window check box. When enabled,the user-specified RDP application will be la

Seite 60

Basic S oftware Operationxxx | xxx51Figure 3.10: Sites View Tab SelectedModifying Custom Field NamesCustom field names allow you to change the Site, D

Seite 61 - Using the Viewer

52xxx | Basic Software OperationxxxTo create a new site, department, or location:1 Select View - Properties from the Explorer menu.-or-Click the Prope

Seite 62 - 62xxx

Basic S oftware Operationxxx | xxx53Assigning a Unit to a Site, Location, or FolderYou can assign a Remote Console Switch or server to a Site, Departm

Seite 63 - Using the V iewerxxx

54xxx | Basic Software OperationxxxDeleting and RenamingThe delete function is context-sensitive based on what is currently selected inthe Group and U

Seite 64 - Viewer Window Features

Basic S oftware Operationxxx | xxx55Press the <Del> key on your keyboard. A dialog box appearsconfirming the number of units that will be affect

Seite 65 - Exclusive Mode

56xxx | Basic Software OperationxxxModifying the Selected View on StartupWhen Default is checked under the Selected view on startup option, theExplore

Seite 66 - Adjusting the Viewer

Basic S oftware Operationxxx | xxx57-or-Click Cancel to exit without saving changes.Managing Your Local DatabasesEach client workstation running the s

Seite 67 - Using the V iewerxxx

58xxx | Basic Software OperationxxxLoading a DatabaseThis function allows you to load a database that was previously saved. No otheractivity is allowe

Seite 68 - 68xxx

Basic S oftware Operationxxx | xxx59Browser URLTelnet PortNOTE: The Address field only applies to Remote Console Switches and the BrowserURL field onl

Seite 69 - Using the V iewerxxx

Cont entsxxx | xxx6Sharing and Preemption 95Launching Virtual Media 96Mappi ng Virtual Medi a Drives 96Virtual Media C onnection Status 98Virtual Medi

Seite 70 - Adjusting the Video Quality

60xxx | Basic Software Operationxxx

Seite 71 - Using the V iewerxxx

4Using the V iewerxxx | xxx61Using the ViewerYou can connect to a server in the Remote Console Switch system using theViewer. The Viewer allows you fu

Seite 72 - 72xxx

62xxx | Using the ViewerxxxFigure 4.1: RCS Software - Servers TabTo access a server:1 Click the Servers tab in the Explorer.2 Select a server in the U

Seite 73 - Using the V iewerxxx

Using the V iewerxxx | xxx632 Type the search information. This can be the server name or anyinformation you have entered in the other Unit Selector l

Seite 74 - 74xxx

64xxx | Using the ViewerxxxViewer Window FeaturesFigure 4.2: Viewer Window1 Menu bar: Access many of the features in the Viewer.2 Accessed server desk

Seite 75 - Minimizing Mouse Trailing

Using the V iewerxxx | xxx65Viewer Menu BarFigure 4.3: Viewer Menu Bar1 Thumbtack: Click to lock the menu bar in place. This prevents the menubar from

Seite 76 - Improving Mouse Performance

66xxx | Using the ViewerxxxConnection Status Indicator Sharing ModeActive Sharing (Primary User)Active Sharing (Secondary User)Passive S haringStealth

Seite 77 - Scanning Your Servers

Using the V iewerxxx | xxx67Adjusting the Viewer ToolbarYou may add up to 10 buttons to the toolbar. These buttons allow you toprovide easy access to

Seite 78 - 78xxx

68xxx | Using the Viewerxxxof the mouse cursor and the disappearance of the toolbar by adjusting theToolbar Hide Delay time.To change the Toolbar Hide

Seite 79 - Using the V iewerxxx

Using the V iewerxxx | xxx69To refresh the screen:Click the Refresh Image button on the Viewer toolbar.-or-From the Viewer menu, select View - Refresh

Seite 80 - 80xxx

1Product Overviewxxx | xxx7Product OverviewThe Dell™ Remote Console Switch (RCS) software is a cross-platformmanagement application that allows you to

Seite 81 - Using the V iewerxxx

70xxx | Using the ViewerxxxTo adjust the size of the Viewer window:From the menu bar, select View - Scaling - Auto Scale to allow the server imageto b

Seite 82 - 82xxx

Using the V iewerxxx | xxx71Adjusting Color DepthNOTE: The Color command may only be used by the primary user. The command is notavail able to non-pri

Seite 83 - Session Options - General Tab

72xxx | Using the ViewerxxxManual Video Adjust Dialog Box OptionsFigure 4.7: Manual Video Adjust Dialog BoxNOTE: If you use theon-board web interface

Seite 84 - Screen Capturing

Using the V iewerxxx | xxx737 Noise Threshold8 Priority Threshold9 Automatic Video Adjustment10 Refresh Image11 Adjustment bar12 Video Test Pattern13

Seite 85 - Session Sharing Options

74xxx | Using the ViewerxxxNOTE: When adjusting the noise threshold, use the slider bar for large adjustmentsand the Plus (+) and Minus (-) buttons at

Seite 86 - 86xxx

Using the V iewerxxx | xxx75Setting Mouse ScalingYou can choose between three preset mouse scaling options or set your owncustom scaling. The three pr

Seite 87 - Using the V iewerxxx

76xxx | Using the Viewerxxx4 Use the Plus (+) and Minus (-) buttons at the end of the slider bar to fine-adjust the noise threshold to just above zero

Seite 88

Using the V iewerxxx | xxx77supports DirectDraw and the additional performance is desired, follow theinstructions below to enable DirectDraw.To enable

Seite 89 - Stealth Connection

78xxx | Using the ViewerxxxFigure 4.9: Viewer - Thumbnail ViewerScan mode is a lower priority than an active connection. If you have aninteractive ses

Seite 90 - 90xxx

Using the V iewerxxx | xxx79Accessing Scan Mode from the RCS SoftwareFigure 4.10: RCS Software- Scanning ServersTo access the Scan mode in the RCS sof

Seite 91 - Preemption Mode

8xxx | Product Overviewxxxand icons for maximum flexibility and convenience. Using names that aremeaningful to you makes it easy to quickly find any s

Seite 92

80xxx | Using the Viewerxxxfailed due to a credential or path failure (the server path on the Remote ConsoleSwitch was not available), or because of s

Seite 93

Using the V iewerxxx | xxx81-or-Right-click a server thumbnail and select Enable. That server will beincluded/excluded in the server thumbnail scan se

Seite 94 - Virtual Media

82xxx | Using the ViewerxxxFigure 4.11: Viewer Macro Menu Expanded - Windows OptionFigure 4.12: Viewer Macro Menu Expanded - Sun Option

Seite 95 - Sharing and Preemption

Using the V iewerxxx | xxx83Figure 4.13: Viewer Macro Menu Expanded - Linux OptionSession Options - General TabThe General tab in the Session Options

Seite 96 - Mapping Virtual Media Drives

84xxx | Using the ViewerxxxFigure 4.14: Session Options - General TabThe Menu Activation Keystroke list (None, Pause, and F1-F12) allows you toselect

Seite 97 - Using the V iewerxxx

Using the V iewerxxx | xxx85To capture a screen as a file:1 In the Viewer, choose File - Capture to File. The Save dialog is displayed.2 Browse to the

Seite 98 - Virtual Media Sessions

86xxx | Using the Viewerxxxaccept sharing, No to reject sharing, or click the Passive Share box to allow thenew user to share without having any contr

Seite 99 - Using the V iewerxxx

Using the V iewerxxx | xxx87• Select a Remote Console Switch from the Unit list, then click theManage Appliance button.• Right-click on a Remote Conso

Seite 100 - 100xxx

88xxx | Using the Viewerxxx• Click OK or Yes. If Automatic Sharing is not enabled, a share request issent to the primary user, who can accept the shar

Seite 101 - Using the V iewerxxx

Using the V iewerxxx | xxx89• Select a Remote Console Switch from the Unit list, then click theManage Appliance button.• Right-click on a Remote Conso

Seite 102 - 102xxx

Product Overviewxxx | xxx9Access Protocol (LDAP) feature eliminates the need to update accesspermissions in individual Remote Console Switches by draw

Seite 103 - Software

90xxx | Using the Viewerxxx1 Click the Appliances button in the Explorer.2 Complete one of the following steps:• Double-click on a Remote Console Swit

Seite 104

Using the V iewerxxx | xxx91A KVM session to the target device opens, and the administrator canview all video output of the target device while remain

Seite 105

92xxx | Using the ViewerxxxCurrent User Preempted byPreemption can berejectedRemote Console SwitchAdmi nistratorLocal User YesRemote Console SwitchAdm

Seite 106

Using the V iewerxxx | xxx93asking the connected local user or remote administrator whether they want toaccept the preemption request. If the preempti

Seite 107

94xxx | Using the Viewerxxx• Click OK or Yes. A preemption notification is sent to the primary user.Depending on your access rights, the primary user

Seite 108

Using the V iewerxxx | xxx95• To use virtual media on a given server, a Dell USB2 SIP, Dell USB2+CACSIP, Avocent MPUIQ-VMC, DSAVIQ-PS2M, or DSAVIQ-USB

Seite 109 - Appendix C: TCP Ports

96xxx | Using the ViewerxxxIf User B has access to that KVM session (the Reserved option is not enabled),User B could control the media that is being

Seite 110

Using the V iewerxxx | xxx971 Open a virtual media session from the Video Viewer toolbar by selectingTools - Virtual Media.2 To map a physical drive a

Seite 111 - Appendix D: Technical Support

98xxx | Using the Viewerxxx(more than one DVD or mass storage device), a message isdisplayed. If you still want to map a new drive, you must firstunma

Seite 112

Using the V iewerxxx | xxx99• Locked - A virtual media session that is associated with a specified KVMsession. If the KVM session is closed, the virtu

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