Dell PowerConnect W-Clearpass 100 Software Bedienungsanleitung PDF herunterladen (Seite 17)

Access Code Logins Version 1.0

CONFIDENTIAL 17

Troubleshooting

Invalid username or password

If you receive the error Invalid username or password, it could be due to an

username that does not exist, which you can check in the List Accounts list. It

could also be due to not selecting Allow visitor access using their

username only while creating the accounts. To verify the flag, you can add

username_auth to the List Accounts column view (guest_users), or the

guest_edit form, and then edit the user.

Logging in timeout

If you sit on the logging in page until it times out, confirm that you have

entered the WLAN settings correctly on the web login page.

WLAN Authentication Failure

If you get an error regarding authentication from the WLAN, ensure your

RADIUS settings, especially the shared secret are configured correctly.

RADIUS Services > Server Control > Debug RADIUS Server can be very

useful in determining errors.

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Dell PowerConnect W-Clearpass 100 Software Bedienungsanleitung Seite 17