On trying a firmware update with an invalid DUP, the hardware update job status on the
vCenter console neither fails nor times-out for hours, though the job status in LC says
‘FAILED’. Why is this happening?
When the invalid DUP is picked for firmware update, the status of the task in the vCenter console window remains ‘In
Progress’ but the message is changed to the reason of failure. This is a known VMWare defect and will be fixed in the
future releases of VMWare vCenter.
Resolution: The task has to be cancelled manually.
Version Affected: All
Administration Portal is still showing the unreachable Update Repository location.
If the user provided a unreachable Update Repository path, the error message “Failed: Error while connecting to the URL
…. ” is displayed on the top of the Appliance Update view, however the Update Repository Path is not cleared out to the
value before update.
Resolution: Move out of this page to another page and make sure the page is refreshed.
Version Affected: All
Why do I see “Task cannot be scheduled for the time in the past” error in inventory
schedule/Warranty schedule page of Initial Configuration Wizard?
In the Web Client, if the user picks ‘All registered vCenters’ in the Initial Configuration wizard, and if there are some
vCenters with no hosts or vCenters where some have Inventory or Warranty task already scheduled and some with no
Inventory or Warranty schedule set yet, then the user will sometimes see an error “Task cannot be scheduled for the
time in the past”.
Resolution: If you have situations where there are some vCenters with no hosts or vCenters where some have Inventory
or Warranty task already scheduled and some with no Inventory or Warranty schedule set yet, run the setting of
Inventory and Warranty schedule separately again from the Settings page for those vCenters.
Versions Affected: 2.0 and 2.1
Why did my system not enter maintenance mode when I performed a one-to-many
firmware update?
Some firmware updates do not require rebooting the host. In that case, the firmware update is performed without
putting the host into maintenance mode.
Warranty and Inventory schedule for all vCenters is not applying when selected under
"Dell Home > Monitor > Job Queue > Warranty/Inventory History >Schedule"
A customer navigates to the job queue page, selects a vCenter and selects the modify schedule button. When the dialog
comes up, they see a checkbox that says apply this new setting to all registered vCenters. When they select this and
press Apply, it only applies the setting to the particular vCenter they initially selected and not all vCenters. The ‘Apply to
All Registered vCenters’ is not applicable when Warranty or Inventory schedule is modified from the Job Queue page.
Resolution: Use the modify Warranty or Inventory schedule from the Job Queue only to modify the selected vCenter.
Versions Affected: 2.0 and 2.1
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