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Dell™Latitude™E5400andE5500ServiceManual
Notes, Notices, and Cautions
IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft
®
Windows
®
operating systems are not applicable.
Information in this document is subject to change without notice.
©2008DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, Latitude, ExpressCharge, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is
used by Dell under license; Intel and Celeron are registered trademarks, and Core is a trademark of Intel Corporation in the U.S. and other countries; Blu-ray Disc is a trademark of
the Blu-ray Disc Association; Microsoft, Windows,WindowsVista,and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Models PP32LA and PP32LB
May2008Rev.A00
Troubleshooting
Keyboard
Working on Your Computer
LED Dashboard
Bottom of the Base Assembly
Display
Hard Drive
Optical Drive
Wireless Local Area Network (WLAN) Card
Palm Rest
Modem Card
System Board Assembly
Fan
I/O Card
Processor Heat Sink
Speaker Assembly
Processor Module
Coin-Cell Battery
Memory
Flashing the BIOS
Hinge Cover
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates potential for property damage, personal injury, or death.
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Inhaltsverzeichnis

Seite 1

Dell™Latitude™E5400andE5500ServiceManual  Notes, Notices, and Cautions IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocu

Seite 2

Back to Contents Page  Processor Module Dell™Latitude™E5400andE5500ServiceManual Removing the Processor Module Replacing the Processor M

Seite 3

When the processor module is properly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than t

Seite 4 -  Working on Your Computer

Back to Contents Page  Processor Heat Sink Dell™Latitude™E5400andE5500ServiceManual Removing the Processor Heat Sink Replacing the Proce

Seite 5

screws in sequential order and then tighten the fifth screw.  2. Replace the fan (see Replacing the Fan).  3. Replace the bottom of the base a

Seite 6 -  Flashing the BIOS

Back to Contents Page  Display Dell™Latitude™E5400andE5500ServiceManual E5400 Display Assembly E5400 Display Bezel E5400 Display Hing

Seite 7

 11. Remove the two M2.5 x 8-mm screws that secure the hinges located on the bottom of the computer.  12. Lift the display and hinge assembly

Seite 8 -  Coin-Cell Battery

 6. Connect the antenna cables to the appropriate optional WLAN, WPAN cards that came with your computer.  7. Replace the keyboard (see Repla

Seite 9

 Replacing the E5400 Display Bezel   1. Starting at any corner, use your fingers to gently snap the bezel into place to secure it to the top cover

Seite 10 -  Processor Module

 1. Replace the four M2.5 x 5-mm screws (two per side) that secure the display hinges to the display cover.  2. Replace the display bezel (see Rep

Seite 11

Replacing the E5400 Display Inverter   1. Connect the two display inverter connectors to the display inverter.  2. Replace the M2.5 x 5-mm screw

Seite 12 -  Processor Heat Sink

Back to Contents Page  Bottom of the Base Assembly Dell™Latitude™E5400andE5500ServiceManual Removing the E5400 Bottom of the Base Assembly

Seite 13

 8. Lift the display panel out of the top cover.  Replacing the E5400 Display Panel   1. Replace the eight M2 x 3-mm screws (four on each side o

Seite 14 -  Display

 Replacing the E5400 Display Cable   1. Connect the display cable to the connector on the back of the display panel.  2. Replace the display

Seite 15

 6. Carefully remove the display cable by moving it away from the metal and plastic cable guides.  7. Turn the computer over and remove the ant

Seite 16 - E5400 Display Bezel

  1. Align the display hinges with the holes in the base of the computer, then lower the display into place.  2. Replace the two pairs of M2.5 x

Seite 17 - E5400 Display Hinges

 Replacing the E5500 Display Bezel   1. Starting at any corner, use your fingers to gently snap the bezel into place to secure it to the top cove

Seite 18 - E5400 Display Inverter

 Replacing the E5500 Display Hinges   1. Replace the four M2.5 x 8-mmscrews(twoperside)andthetwoM2x3-mm screws (one per side) that secu

Seite 19 - E5400 Display Panel

 8. Lift the display inverter out of the top cover.  Replacing the E5500 Display Inverter   1. Connect the two display inverter connectors t

Seite 20 - E5400 Display Cable

 6. Remove the display inverter (see Removing the E5500 Display Inverter).  7. Remove the eight M2 x 3-mm screws (four on each side of the disp

Seite 21 - E5500 Display Assembly

 5. Remove the display bezel (see Removing the E5500 Display Bezel).  6. Remove the display inverter (see Removing the E5500 Display Inverter).

Seite 22

Back to Contents Page  Fan Dell™Latitude™E5400andE5500ServiceManual Removing the Fan Replacing the Fan Removing the Fan   1. Follo

Seite 23 - E5500 Display Bezel

 1. Slide in the bottom of the base assembly to the left of the computer, hold it down, and snap it into place.  2. Tighten the captive screws, m

Seite 25 - E5500 Display Inverter

Back to Contents Page  Hard Drive Dell™Latitude™E5400andE5500ServiceManual Removing the Hard Drive Replacing the Hard Drive Removing

Seite 26 - E5500 Display Panel

3. Replace the bottom of the base assembly (see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the Base Assembly).

Seite 27 - E5500 Display Cable

Back to Contents Page  Hinge Cover Dell™Latitude™E5400andE5500ServiceManual Removing the Hinge Cover Replacing the Hinge Cover Removi

Seite 28

Back to Contents Page  I/O Card Dell™Latitude™E5400andE5500ServiceManual Removing an E5400 I/O Card Replacing an E5400 I/O Card Remov

Seite 29 - Replacing the Fan

Replacing an E5400 I/O Card  1. Insert the I/O card and replace the M2.5 x 5-mm screw.  2. Replace the system board (see Replacing the E5400 Sy

Seite 30

Replacing an E5500 I/O Card  1. Insert the I/O card and replace the two M2.5 x 5-mm screws.  2. Replace the system board (see Replacing the E

Seite 31 -  Hard Drive

Back to Contents Page  Keyboard Dell™Latitude™E5400andE5500ServiceManual Removing the Keyboard Replacing the Keyboard Removing the Ke

Seite 32

 2. Press the top right and left side of the keyboard to snap into place.  3. Replace the M2 x 3-mm screws that hold the keyboard in place. 

Seite 33 -  Hinge Cover

Back to Contents Page  LED Dashboard Dell™Latitude™E5400andE5500ServiceManual Removing the E5400 LED Dashboard Replacing the E5400 LED D

Seite 34 -  I/O Card

Back to Contents Page  Working on Your Computer Dell™Latitude™E5400andE5500ServiceManual Recommended Tools Before Working on Your Comput

Seite 35 - Removing an E5500 I/O Card

 4. Place the LED Dashboard cable in under the metal tab.  5. Replace the palm rest (see Replacing the E5400 Palm Rest).  6. Replace the opt

Seite 36

 1. Gently connect the LED Dashboard cable to the system board using the tab close the cable's connector.  2. Slide the LED Dashboard cable

Seite 37 -  Keyboard

Back to Contents Page  Memory Dell™Latitude™E5400andE5500ServiceManual Removing a Memory Module Replacing a Memory Module Your compute

Seite 38

Replacing a Memory Module   1. Align the notch in the module edge connector with the tab in the connector slot.  2. Slide the module firmly in

Seite 39 -  LED Dashboard

Back to Contents Page 

Seite 40

Back to Contents Page  Modem Card Dell™Latitude™E5400andE5500ServiceManual Removing a Modem Card Replacing a Modem Card  Your compute

Seite 41

Replacing a Modem Card  1. Insert the modem card cable into the modem card.  2. Place the modem card cable into the guide channel  3. Turn

Seite 42 -  Memory

Back to Contents Page  Optical Drive Dell™Latitude™E5400andE5500ServiceManual Removing the Optical Drive Replacing the Optical Drive 

Seite 43 - Replacing a Memory Module

Back to Contents Page  Palm Rest Dell™Latitude™E5400andE5500ServiceManual Removing the E5400 Palm Rest Replacing the E5400 Palm Rest 

Seite 44 - Back to Contents Page

 12. Be sure that all screws securing the palm rest are removed.  13. Gently pry the palm rest from the bottom of the computer.  14. Before

Seite 45 -  Modem Card

l To undock from a docking station, see the E-Port User's Guide or the E-Port Plus User's Guide on support.dell.com. l To remove a batte

Seite 46 - Replacing a Modem Card

 13. Replace the hard drive (see Replacing the Hard Drive).  14. Replace the bottom of the base assembly (see Replacing the E5400 Bottom of the

Seite 47 -  Optical Drive

 12. Be sure that all screws securing the palm rest are removed.  13. Gently pry the palm rest from the bottom of the computer.  14. Before

Seite 48 -  Palm Rest

Back to Contents Page 

Seite 49

Back to Contents Page  Speaker Assembly Dell™Latitude™E5400andE5500ServiceManual Removing the E5400 Speaker Assembly Replacing the E5400

Seite 50

Replacing the E5400 Speaker Assembly   1. Align the guide holes in the speaker assembly with the guide posts on the base of the computer, then low

Seite 51

8. Remove the display assembly (see Removing the E5500 Display Assembly).  9. Remove the optical drive (see Removing the Optical Drive).  10.

Seite 52

 13. Follow the procedures in After Working on Your Computer. Back to Contents Page 

Seite 53 -  Speaker Assembly

Back to Contents Page  System Board Assembly Dell™Latitude™E5400andE5500ServiceManual Removing the E5400 System Board Assembly Replacing

Seite 54

Replacing the E5400 System Board Assembly   1. Insert the right side of the system board into the base of the computer at an angle until the conne

Seite 55

5. Remove the fan (see Removing the Fan).  6. Remove the processor heat sink (see Processor Heat Sink).  7. Remove the hinge cover (see Removi

Seite 56

Back to Contents Page  Flashing the BIOS Dell™Latitude™E5400andE5500ServiceManual Flashing the BIOS From a CD Flashing the BIOS From the

Seite 57 -  System Board Assembly

 9. Replace the hinge cover (see Replacing the Hinge Cover).  10. Replace the fan (see Replacing the Fan).  11. Replace the WLAN card (see R

Seite 58

Back to Contents Page Dell™Latitude™E5400andE5500ServiceManual IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumentto

Seite 59

Back to Contents Page  Troubleshooting Dell™Latitude™E5400andE5500ServiceManual Troubleshooting Tools Solving Problems Troubleshootin

Seite 60

2. Type hardware troubleshooter in the search field and press <Enter> to start the search.  3. In the Fix a Problem section, click Hardware

Seite 61

Diagnostics Main Menu).  6. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.  7. Close the Ma

Seite 62 -  Troubleshooting

Press <Tab> to select the test you want to run and then press <Enter>. After Test System is selected, the following menu appears: For any

Seite 63 - Dell Diagnostics

Windows Vista: 1. Click Start ® Control Panel® Programs® Programs and Features. 2. Select the program you want to remove. 3. Click Uninstall.

Seite 64 - Dell Diagnostics Main Menu

 Clean the drive or disk — For information on cleaning your computer, see the Dell™TechnologyGuide on your computer or at support.dell.com.  Check

Seite 65 - Error Messages

Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on the computer  Ensure that the IEEE 139

Seite 66 - Solving Problems

Check the software documentation — If necessary, uninstall and then reinstall the program.  A program is designed for an earlier Windows operating sy

Seite 67 - IEEE 1394 Device Problems

The file downloads to your desktop.  8. Click Close if the Download Complete window appears. The file icon appears on your desktop and is titled t

Seite 68 - A program stops responding

l Run the Dell Diagnostics (see Dell Diagnostics).  Power Problems   If the power light is green and the computer is not responding — See Diagno

Seite 69 - Memory Problems

 Check the diagnostic lights — See Diagnostic Lights.  Check the display settings — See the Dell™TechnologyGuideon your computer or at support.de

Seite 70 - Video and Display Problems

Back to Contents Page  Wireless Local Area Network (WLAN) Card Dell™Latitude™E5400andE5500ServiceManual Removing a WLAN Card Replacing a

Seite 71

 1. Insert the WLAN card connector into the system board connector at a 45-degree angle.  2. Press the card flat and replace the M2 x 3-mm screw

Seite 72 - Replacing a WLAN Card

Back to Contents Page  Coin-Cell Battery Dell™Latitude™E5400andE5500ServiceManual Removing the Coin-Cell Battery Replacing the Coin-Cell

Seite 73

 3. Replace the bottom of the base assembly (see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the Base Assembly

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