Dell PowerVault NX3100 Bedienungsanleitung Seite 147
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Running the System Diagnostics 147
5
Running the System Diagnostics
If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test
your system's hardware without requiring additional equipment or risking
data loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.
Using Online Diagnostics
To assess a system problem, first use the Online Diagnostics. Online
Diagnostics is a suite of diagnostic programs, or test modules, that include
diagnostic tests on chassis and storage components such as hard drives,
physical memory, communications and printer ports, NICs, CMOS,
and more. If you are unable to identify the problem using the
Online Diagnostics, then use the embedded system diagnostics.
NOTE: The files required to run Online Diagnostics are available
at dell.com/support.
The embedded system diagnostics can be launched using Lifecycle
Controller. For more information about using the controller, see Lifecycle
Controller documentation on the Dell Support website at
dell.com/support/manuals.
Embedded System Diagnostics Features
The embedded system diagnostics provides a series of menus and options for
particular device groups or devices. The system diagnostics menus and
options allow you to:
• Run tests individually or collectively
• Control the sequence of tests
• Repeat tests
• Display, print, or save test results
• Temporarily suspend testing if an error is detected or terminate testing
when a user-defined error limit is reached
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 12 About Your System 12
- 14 About Your System 14
- Hard-Drive Indicator Patterns 15
- 16 About Your System 16
- NOTE: See the 17
- External Devices 18
- NIC Indicator Codes 19
- Power Indicator Codes 19
- 1 power supply status 20
- Diagnostic Lights 21
- 22 About Your System 22
- System Messages 23
- 24 About Your System 24
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- MEMTEST lane 30
- 32 About Your System 32
- 38 About Your System 38
- Warning Messages 39
- Diagnostics Messages 39
- Alert Messages 39
- Choosing the System Boot Mode 41
- Responding to Error Messages 42
- Main Screen 43
- Memory Settings Screen 45
- Processor Settings Screen 45
- Boot Settings Screen 47
- Integrated Devices Screen 48
- PCI IRQ Assignments Screen 49
- Serial Communication Screen 49
- Power Management Screen 51
- System Security Screen 52
- Exit Screen 54
- UEFI Boot Manager Screen 55
- UEFI Boot Settings Screen 55
- System Utilities Screen 56
- Using the System Password 56
- Assigning a System Password 56
- Disabling the System Password 58
- Using the Setup Password 58
- Assigning a Setup Password 58
- Embedded System Management 60
- Removing the Front Bezel 65
- Installing the Front Bezel 66
- Opening the System 66
- Closing the System 67
- Removing the Cooling Shroud 68
- Installing the Cooling Shroud 69
- Removing a Hard-Drive Blank 69
- Internal Hard Drives 73
- Removing a Cooling Fan 77
- Replacing a Cooling Fan 79
- System Memory 82
- Mode-Specific Guidelines 84
- Memory Mirroring Support 84
- Installing Memory Modules 87
- Removing Memory Modules 89
- When available 91
- Installing an Expansion Card 92
- Removing an Expansion Card 94
- Removing a VFlash Media Card 106
- Removing a Processor 107
- Installing a Processor 111
- Replacing the System Battery 112
- Installing System Components 114
- Removing the RAID Battery 115
- Installing the RAID Battery 116
- Removing the SAS Backplane 118
- Installing the SAS Backplane 121
- Power Distribution Board 122
- Removing the System Board 125
- Installing the System Board 127
- Troubleshooting Your System 129
- Troubleshooting a USB Device 130
- Troubleshooting a NIC 131
- Troubleshooting a Wet System 132
- Troubleshooting a Fan 136
- Troubleshooting System Memory 137
- Troubleshooting a Hard Drive 140
- Troubleshooting Processors 145
- Using Online Diagnostics 147
- Selecting Devices for Testing 149
- Selecting Diagnostics Options 149
- Jumpers and Connectors 151
- System Board Connectors 152
- (continued) 154
- Jumpers and Connectors 155 155
- 156 Jumpers and Connectors 156
- Getting Help 157
- 158 Getting Help 158
- Index 159 159
- Index 161 161
- Index 163 163
- 164 Index 164
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