Dell Dimension 3100C Bedienungsanleitung Seite 48
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48 Advanced Troubleshooting
www.dell.com | support.dell.com
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your
problem and, if necessary, update the driver.
Windows XP
1
Click the
Start
button and click
Control Panel
.
2
Under
Pick a Category
, click
Performance and Maintenance
.
3
Click
System
.
4
In the
System Properties
window, click the
Hardware
tab.
5
Click
Device Manager
.
6
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [
!
]) on
the device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or
install a new driver.
Reinstalling Drivers
NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers.
If you install drivers obtained from other sources, your computer might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device
Driver Rollback to replace the driver with the previously installed version.
1
Click the
Start
button and click
Control Panel
.
2
Under
Pick a Category
, click
Performance and Maintenance
.
3
Click
System
.
4
In the
System Properties
window, click the
Hardware
tab.
5
Click
Device Manager
.
6
Right-click the device for which the new driver was installed and click
Properties
.
7
Click the
Drivers
tab.
8
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your
computer to the operating state that existed before you installed the new driver.
- Dell™ Dimension™ 3100C 1
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 3 Advanced Troubleshooting 4
- 5 Appendix 6
- Contents 7 7
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- 12 Finding Information 12
- Setting Up a Printer 13
- Connecting to the Internet 14
- Playing CDs and DVDs 16
- Adjusting the Volume 17
- Copying CDs and DVDs 18
- Using Blank CDs and DVDs 19
- Helpful Tips 20
- Network Setup Wizard 22
- Power Management 23
- Power Options Properties 24
- Hyper-Threading 25
- Solving Problems 27
- CD and DVD drive problems 28
- Hard drive problems 29
- Error Messages 30
- Media Card Reader Problems 31
- Keyboard Problems 32
- Lockups and Software Problems 32
- A program stops responding 33
- A program crashes repeatedly 33
- A solid blue screen appears 33
- Memory Problems 34
- Mouse Problems 35
- Network Problems 36
- Power Problems 36
- Printer Problems 37
- Scanner Problems 38
- Sound and Speaker Problems 39
- Video and Monitor Problems 40
- 42 Solving Problems 42
- Advanced Troubleshooting 43
- 44 Advanced Troubleshooting 44
- Dell Diagnostics 46
- What Is a Driver? 47
- Identifying Drivers 48
- Reinstalling Drivers 48
- Advanced Troubleshooting 49 49
- Using Microsoft 50
- XP System Restore 50
- Enabling System Restore 51
- Removing Dell PC Restore 52
- Removing and Installing Parts 53
- Front View of the Computer 55
- Back View of the Computer 57
- Removing the Computer Cover 58
- Inside View of Your Computer 59
- System Board Components 61
- DDR2 Memory Overview 62
- Installing Memory 64
- Removing Memory 66
- Installing an Expansion Card 67
- Removing an Expansion Card 70
- IDE Drive Addressing 71
- Connecting Drive Cables 71
- Drive Interface Connectors 72
- Power Cable Connector 72
- Hard Drive 73
- Installing a Hard Drive 74
- Floppy Drive 77
- Installing a Floppy Drive 78
- Media Card Reader 79
- 1 Media Card Reader 80
- DVD Drive 81
- Removing a DVD Drive 82
- Installing a DVD Drive 82
- Replacing the Battery 83
- Replacing the Computer Cover 84
- Appendix 87
- 88 Appendix 88
- 90 Appendix 90
- System Setup 91
- System Setup Options 92
- Boot Sequence 95
- Jumper Locations 97
- Clearing Password Settings 98
- Clearing CMOS Settings 98
- Cleaning Your Computer 99
- CDs and DVDs 100
- FCC Notices (U.S. Only) 101
- Contacting Dell 102
- 104 Appendix 104
- 106 Appendix 106
- 108 Appendix 108
- 110 Appendix 110
- 112 Appendix 112
- 114 Appendix 114
- 116 Appendix 116
- 118 Appendix 118
- 120 Appendix 120
- Glossary 121
- Index 131 131
- 132 Index 132
- Index 133 133
- 134 Index 134
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