Dell Dimension 3100C Bedienungsanleitung Seite 27
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Solving Problems 27
Solving Problems
Troubleshooting Tips
Follow these tips when you troubleshoot your computer:
• If you added or removed a part before the problem started, review the installation procedures
and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly connected.
• If an error message appears on the screen, write down the exact message. This message may
help technical support personnel diagnose and fix the problem.
• If an error message occurs in a program, see the program’s documentation.
Battery Problems
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
REPLACE THE BATTERY — If you have to repeatedly reset time and date information after turning on
the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 83).
If the battery still does not work properly, contact Dell (see page 102).
ENSURE THAT MICROSOFT
®
WINDOWS
®
RECOGNIZES THE DRIVE — Click the Start button and
click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
- Dell™ Dimension™ 3100C 1
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 3 Advanced Troubleshooting 4
- 5 Appendix 6
- Contents 7 7
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- 12 Finding Information 12
- Setting Up a Printer 13
- Connecting to the Internet 14
- Playing CDs and DVDs 16
- Adjusting the Volume 17
- Copying CDs and DVDs 18
- Using Blank CDs and DVDs 19
- Helpful Tips 20
- Network Setup Wizard 22
- Power Management 23
- Power Options Properties 24
- Hyper-Threading 25
- Solving Problems 27
- CD and DVD drive problems 28
- Hard drive problems 29
- Error Messages 30
- Media Card Reader Problems 31
- Keyboard Problems 32
- Lockups and Software Problems 32
- A program stops responding 33
- A program crashes repeatedly 33
- A solid blue screen appears 33
- Memory Problems 34
- Mouse Problems 35
- Network Problems 36
- Power Problems 36
- Printer Problems 37
- Scanner Problems 38
- Sound and Speaker Problems 39
- Video and Monitor Problems 40
- 42 Solving Problems 42
- Advanced Troubleshooting 43
- 44 Advanced Troubleshooting 44
- Dell Diagnostics 46
- What Is a Driver? 47
- Identifying Drivers 48
- Reinstalling Drivers 48
- Advanced Troubleshooting 49 49
- Using Microsoft 50
- XP System Restore 50
- Enabling System Restore 51
- Removing Dell PC Restore 52
- Removing and Installing Parts 53
- Front View of the Computer 55
- Back View of the Computer 57
- Removing the Computer Cover 58
- Inside View of Your Computer 59
- System Board Components 61
- DDR2 Memory Overview 62
- Installing Memory 64
- Removing Memory 66
- Installing an Expansion Card 67
- Removing an Expansion Card 70
- IDE Drive Addressing 71
- Connecting Drive Cables 71
- Drive Interface Connectors 72
- Power Cable Connector 72
- Hard Drive 73
- Installing a Hard Drive 74
- Floppy Drive 77
- Installing a Floppy Drive 78
- Media Card Reader 79
- 1 Media Card Reader 80
- DVD Drive 81
- Removing a DVD Drive 82
- Installing a DVD Drive 82
- Replacing the Battery 83
- Replacing the Computer Cover 84
- Appendix 87
- 88 Appendix 88
- 90 Appendix 90
- System Setup 91
- System Setup Options 92
- Boot Sequence 95
- Jumper Locations 97
- Clearing Password Settings 98
- Clearing CMOS Settings 98
- Cleaning Your Computer 99
- CDs and DVDs 100
- FCC Notices (U.S. Only) 101
- Contacting Dell 102
- 104 Appendix 104
- 106 Appendix 106
- 108 Appendix 108
- 110 Appendix 110
- 112 Appendix 112
- 114 Appendix 114
- 116 Appendix 116
- 118 Appendix 118
- 120 Appendix 120
- Glossary 121
- Index 131 131
- 132 Index 132
- Index 133 133
- 134 Index 134
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