Dell PowerEdge SC1430 Bedienungsanleitung Seite 124
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124 Getting Help
www.dell.com/la
(Latin American countries)
www.dell.ca
(Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as
user:anonymous
, and use your e-mail address as your password.
• Electronic Support Service
[email protected] (Asian/Pacific countries only)
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
• Electronic Quote Service
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
AutoTech Service
Dell's automated support service—AutoTech—provides recorded answers to the questions most
frequently asked by Dell customers about their portable and desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your
questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through
the support service. See the contact information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or
you can call the automated order-status service. A recording prompts you for the information needed to
locate and report on your order. See the contact information for your region.
Support Service
Dell's support service is available 24 hours a day, 7 days a week, to answer your questions about Dell
hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.
To contact Dell's support service, see "Before You Call" on page 125 and then see the contact information
for your region.
book.book Page 124 Monday, June 5, 2006 1:51 PM
- Hardware Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- About Your System 9
- 12 About Your System 12
- Connecting External Devices 13
- NIC Indicator Codes 14
- Diagnostics Indicator Codes 15
- 16 About Your System 16
- System Messages 17
- 18 About Your System 18
- 20 About Your System 20
- 22 About Your System 22
- 24 About Your System 24
- Warning Messages 25
- Diagnostics Messages 25
- Alert Messages 25
- 26 About Your System 26
- Responding to Error Messages 27
- System Setup Options 28
- Setup program screen 29
- CPU Information Screens 31
- Integrated Devices Screen 32
- System Security Screen 33
- Exit Screen 33
- System Event Log 34
- Using the System Password 36
- Using the Setup Password 38
- Installing System Components 41
- Inside the System 42
- Opening the System 43
- Closing the System 43
- Rotatable Hard-Drive Carrier 44
- Hard Drives 48
- Diskette Drive 63
- Installing a Diskette Drive 64
- 1 screws (4) 65
- Optical and Tape Drives 66
- Expansion Cards 70
- Removing an Expansion Card 72
- Microprocessor 73
- Replacing the Processor 75
- Installing Memory Modules 77
- System Battery 79
- Power Supply 81
- Installing the Power Supply 82
- Replacing the Cooling Fans 83
- Replacing the Memory Fan 85
- Chassis Intrusion Switch 86
- Removing the Bezel 87
- Replacing the Bezel 88
- Removing the Front I/O Panel 89
- Replacing the Front I/O Panel 90
- Removing the System Board 91
- Installing the System Board 93
- Troubleshooting the Keyboard 97
- Troubleshooting the Mouse 98
- Troubleshooting a USB Device 99
- Troubleshooting a NIC 100
- Troubleshooting a Wet System 100
- Troubleshooting System Memory 103
- Troubleshooting a Hard Drive 107
- Troubleshooting Your System 112
- System Diagnostics Features 113
- Using the Custom Test Options 114
- Selecting Diagnostics Options 115
- Selecting Devices for Testing 115
- Jumpers and Connectors 117
- Clearing CMOS Settings 118
- Jumpers and Connectors 119 119
- System Board Connectors 120
- Getting Help 123
- AutoTech Service 124
- Support Service 124
- Problems With Your Order 125
- Product Information 125
- Before You Call 125
- Contacting Dell 128
- 130 Getting Help 130
- 132 Getting Help 132
- 134 Getting Help 134
- 136 Getting Help 136
- 138 Getting Help 138
- 140 Getting Help 140
- 142 Getting Help 142
- 144 Getting Help 144
- 146 Getting Help 146
- Printers, and Projectors 147
- 148 Getting Help 148
- Glossary 149
- 150 Glossary 150
- 152 Glossary 152
- 154 Glossary 154
- 156 Glossary 156
- Index 157 157
- 158 Index 158
- Index 159 159
- 160 Index 160
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