Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Runnin
Back to Contents Page Service-Only Parts Replacement Procedures Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Recommen
3. Connect the control panel cables. See FigureC-1. 4. Close the system. See "Closing the System" in "Troubleshooting Your Sy
Installing the System Board Assembly 1. Unpack the new system board assembly. 2. Align the system board tray so that the tabs on the chas
16. Close the system. See "Closing the System" in "Troubleshooting Your System." Back to Contents Page NOTE: When installi
Back to Contents Page Introduction Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your s
Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide The system, applica
Table 2-2.DiagnosticIndicatorCodes Hard-drive indicator The green hard-drive activity indicator flashes when the SATA hard drives are in use.
Back-Panel Features and Indicators Figure2-2 shows the controls, indicators, and connectors located on the system's back panel. Figure 2-2. B
System Messages System messages appear on the screen during system boot to notify you of a possible problem with the system. Table2-4 lists the sys
Memory slots DIMM3_A and DIMM3_B must be empty if Dual Rank memory DIMMs are in slots DIMM2_A and DIMM2_B. Remove the memory modules in bank 3. See &
Back to Contents Page Jumpers, Switches, and Connectors Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Jumpers—A Genera
System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr
Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, befo
Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failur
Back to Contents Page Finding Software Solutions Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Before You Begin Tro
Back to Contents Page IRQ2 Interrupt controller 1 to enable IRQ8 through IRQ15 IRQ3 Available IRQ4 Serial port 1 (COM1 and COM3) IRQ5 Available IRQ6
Back to Contents Page Running the System Diagnostics Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Using Dell Diagnost
1. Create a set of diagnostics diskettes from the Dell OpenManage Server Assistant CD. See "Using the Dell OpenManage Server Assistant" in y
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Back to Contents Page Troubleshooting Your System Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Safety First—For You a
This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perf
Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of the system boar
2. Examine the mouse and its cable for signs of damage. If the mouse is not damaged, go to step 4. If the mouse is damaged, continue to the next s
Problem l System message indicates a problem with a USB device. l Device connected to a USB port is not operating properly. Action 1. Enter th
Figure 5-1. Inside the System The system board holds the system's control circuitry and other electronic components. The processor and memory
Figure 5-3. Installing and Removing the System Cover Closing the System 1. Ensure that you did not leave tools or parts inside the system.
6. Let the system dry thoroughly for at least 24 hours. 7. Reinstall all of the components that you removed earlier in this procedure. See "
1. Re-enter the time and date through the System Setup program. See "Using the System Setup Program" in your User's Guide. 2. Tu
Action 1. Run the appropriate diagnostic test. See "Using Dell Diagnostics" in Running System Diagnostics." 2. Turn off the sy
10. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.
l Damaged or improperly connected hard-drive cables. Action 1. Run the appropriate online diagnostic test. See "Using Dell Diagnostics&q
3. Ensure that the primary SCSI channel is enabled, and restart the system. See the documentation supplied with the controller for information about
Table A-2.SystemBoardConnectors Riser Board Connectors See FigureA-4 for the location and description of the riser card connectors. Figure
Troubleshooting the Processors Problem l Error message indicates a processor problem. l A heat sink is not installed for each processor. Act
22. Close the system. See "Closing the System." 23. Reconnect the system to the electrical outlet, and turn on the system and attached
Back to Contents Page Installing System Components Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide This section describes
1. Enter the System Setup program and record the option settings on the System Setup screens. See "Using the System Setup Program" in th
5. Slide the fan modules toward the front of the system to remove them. Figure 6-3. Installing and Removing a Processor/Memory Fan Module I
Installing the Expansion Card Fan Module 1. With the fan power cable facing towards the rear of the system, align the fan module alignment hole
Installing the Power Supply 1. Lower the power supply in the system and slide the new power supply backward until the power supply is fully seat
3. Remove the filler bracket. 4. Insert the expansion card firmly into the expansion-card connector on the riser card until the card is fully
1. Open the system. See "Opening the System" in "Troubleshooting Your System." 2. If applicable, remove the expansion card.
l If only one memory module is installed, it must be installed in socket DIMM1_A. l If two or more memory modules are installed, they must be insta
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. See "Opening th
Installing Memory Modules 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Locate the memory m
Processor It is possible to upgrade your processor(s) to take advantage of future options in speed and functionality. Each processor and its associa
the processor. Do not pry the heat sink off of the processor. 6. Lift the heat sink off of the processor and set the heat sink upside down so as
15. Press <F2> to enter the System Setup program, and check that the processor information matches the new system configuration. See your Us
Back to Contents Page Installing Drives Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Optical Drive SCSI Configurat
2. Rotate the drive downward until it snaps into place. 3. Connect the interposer card to the optical drive. 4. Push the plungers into t
Remove the CD drive if you are removing hard drive 0. See "Removing the Optical Drive." 3. Disconnect the power and interface cables from
Installing a Hard Drive 1. Align the hard-drive mounting holes with the holes in the drive carrier. 2. Using a #2 Phillips screwdriver, insta
Back to Contents Page Getting Help Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterpri
support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] [email protected] (Asian/Pacific c
Back to Contents Page I/O Connectors Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Serial Connector PS/2-Compatible
the system diagnostics. 4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diske
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers,
Sales (med./large bus., government) toll-free:1-800-387-5755 Spare Parts Sales & Extended Service Sales 18664403355 Cayman Islands General Sup
Fax 0925331399 Switchboard 0925331300 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Website: s
City Code: 1 Corporate Customer Care (dial within U.K. only) 08709074499 Ireland Sales 012044444 U.K. Sales (dial within U.K. only) 08709074000
Country Code: 853 Customer Service (Penang, Malaysia) 6046334949 Transaction Sales toll-free:0800581 Malaysia (Penang) International Access Code:
Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22
Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Website: support.euro.dell.com E-mail: Tech_support_central_Europ
Back to Contents Page Spare Parts Sales toll-free:1-800-357-3355 Extended Service and Warranty Sales toll-free:1-800-247-4618 Fax toll-free:1-800
Back to Contents Page Dell™PowerEdge™SC1425SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acron
Table B-2.SerialConnectorPinAssignments PS/2-Compatible Keyboard and Mouse Connectors The PS/2-compatible keyboard and mouse cables attach t
USB Connectors The system's USB connectors support USB-compliant peripherals such as keyboards, mice, and printers and may also support USB-com
Network Cable Requirements The NIC supports a UTP Ethernet cable equipped with a standard RJ45-compatible plug. Observe the following cabling restr
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