Dell R2 Bedienungsanleitung PDF herunterladen (Seite 27)

Important Information 27

Table 1-8. Troubleshooting Your Internal RAID Controller Card

Issue Possible cause Resolution

The status LED on a

hard drive on my

PowerEdge storage

server is blinking

amber.

A hard drive is

offline on the

CERC SATA

controller, which is

most likely caused

by a failed hard

drive or a

disconnected

data/power cable

to the drive or due

to a bad controller.

Run the Dell online hard drive

diagnostics. If the diagnostics do not

indicate a problem, shut down the

PowerEdge storage server. Ensure that

the power and data cables are correctly

connected to the hard drive, and then

reboot the system.

See the Dell OpenManage Server

Administrator documentation on the

system's Resource CD for more

information about how to run the

diagnostics. If the application fails,

replace the hard drive.

The PowerEdge

storage server hangs

during POST.

The controller is

not being

detected.

Shut down the PowerEdge storage server.

Check the PCI riser card connection to

the CERC SATA card and ensure that it

is seated correctly. Also check the cable

and power connections for the hard drives.

If the system still hangs, perform the

following steps:

1

Shut down the PowerEdge storage server.

2

Check the PCI riser connection to the

CERC SATA card.

3

Try installing the CERC SATA card in

the other PCI slot (if available).

4

If the system can now see the card,

replace the riser card.

The CERC SATA

card cannot see any

hard drives attached

to the system.

The hard drives are

not connected

correctly.

Shut down the PowerEdge storage server.

Reseat the CERC SATA card and make

sure that power and data cables from

each of the hard drives are connected to

the CERC SATA card correctly.

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