Dell B2360D Betriebsanweisung

Dell B2360d-dn Laser PrinterUser's GuideMay 2012 www.dell.com | support.dell.comTrademarksInformation in this document is subject to change witho

1 Printer control panel2 Paper stop3 Standard bin4 Front door release button5 Controller board access door6 Standard 250‑sheet tray7 Optional 550‑shee

3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.4 Click Printer Settings.5 Type the

If you try to access a PIN‑protected menu from the printer control panel, the printer will require you to enter the PIN.Note: After you enter the last

Clearing jamsCarefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, then follow thesteps outlined in th

Use recommended paper• Use only recommended paper or specialty media.• Do not load wrinkled, creased, damp, bent, or curled paper.• Flex, fan, and str

Area Printer control panelmessageWhat to do3 Tray 1 Jam, pull tray 1. Push downblue flap. [23y.xx]Pull tray 1 completely out, then push the front dupl

2 Pull the toner cartridge out using the handle.3 Lift the blue handle, and then pull out the imaging unit from the printer.Warning—Potential Damage:

5 Lift the blue flap in front of the printer.6 Firmly grasp the jammed paper on each side, and then gently pull it out.Note: Make sure all paper fragm

8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer,and then insert the cart

3 Firmly grasp the jammed paper on each side, and then gently pull it out.Note: Make sure all paper fragments are removed.4 Close the rear and front d

2 From the printer control panel, press to clear the message and continue printing.Jam, pull tray 1. Push down blue flap. [23y.xx]CAUTION—HOT SURFAC

Using the printer control panelUse the To1 Menus button Open the menus.Notes:• The menus are available only when the printer is in the Ready state.• P

2 Locate the blue lever, and then pull it down to release the jam.Note: If the jammed paper is not visible in the duplex area, then open the rear door

Jam, tray [x] [24y.xx]1 Pull out the tray completely.2 Firmly grasp the jammed paper on each side, and then gently pull it out.Note: Make sure all pap

2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straightenthe edges on a level surface.3

TroubleshootingUnderstanding the printer messagesBin full. Remove paper.Remove the paper stack from the standard bin.Cannot collate large document [37

Cartridge very low, [x] estimated pages remain [88.xy]You may need to replace a toner cartridge very soon. For more information, see the “Replacing su

Close front doorClose the front door of the printer.Flash memory full [52]Try one or more of the following:• From the printer control panel, press t

If necessary, press on the printer control panel to clear the message and continue printing.Insert tray [x]Insert the indicated tray into the printe

Load [paper source] with [paper type] [paper size] [orientation]Try one or more of the following:• Load the tray or feeder with the correct size and t

Load MP feeder with [paper type] [paper size] [orientation]Try one or more of the following:• Load the feeder with the correct size and type of paper.

Network error, standard port [54]Try one or more of the following:• From the printer control panel, press to clear the message and continue printing

Understanding the colors of the indicator and Sleep buttonlightsThe colors of the indicator and Sleep button lights on the printer control panel signi

Parallel port disabled [56]Try one or more of the following:• From the printer control panel, press to clear the message and continue printing.Note:

Reinstall missing or unresponsive imaging unit [31.xy]Try one or more of the following:• Check if the imaging unit is missing. If missing, install the

Basic printer problemsThe printer is not respondingAction Yes NoStep 1Make sure the printer is turned on.Is the printer turned on?Go to step 2. Turn o

Action Yes NoStep 8Check if one end of the printer cable is plugged into a port on the printerand the other to the computer, print server, option, or

Option problemsCannot detect internal optionAction Yes NoStep 1Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on.

Tray problemsAction Yes NoStep 1a Open the tray and do one or more of the following:• Check for paper jams or misfeeds.• Check if the paper size indic

Paper feed problemsPaper frequently jamsAction Yes NoStep 1a Pull out the tray, and then do one or more of the following:• Make sure paper lies flat i

Jammed pages are not reprintedAction Yes Noa Turn on jam recovery.1 From the printer control panel, navigate to: > Settings > > General Set

Action Yes NoStep 4a Check if the ports (USB, serial, or Ethernet) are working and if thecables are securely connected to the computer and the printer

Print job takes longer than expectedAction Yes NoStep 1Reduce the number and size of fonts, the number and complexity ofimages, and the number of page

2 Open a Web browser, and then type the printer IP address in the address field.3 Press Enter.The Embedded Web Server page appears.Learning about the

Action Yes NoStep 3a Depending on your operating system, open Printing Preferences orthe Print dialog, and then specify the paper type.b Resend the pr

Large jobs do not collateAction Yes NoStep 1a From the Finishing menu on the printer control panel, set Collate to(1,2,3) (1,2,3).b Resend the print j

Print quality problemsCharacters have jagged or uneven edgesAction Yes NoStep 1a Print a font sample list to check if the fonts you are using are supp

Action Yes NoStep 1a Check if there is packing material left on the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Check if th

Action Yes NoStep 1a Move the width and length guides in the tray to the correct positionsfor the paper loaded.b Resend the print job.Is the page or i

Action Yes NoStep 1Load paper with the correct paper type and weight in the tray.Is paper with the correct paper type and weight loaded in the tray?Go

Action Yes NoStep 2Reinstall the imaging unit and the toner cartridge.a Remove the toner cartridge.b Remove the imaging unit.Warning—Potential Damage:

Action Yes NoStep 3a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog.b Resend the print j

Print irregularities) )ABCDEABCDEABCDELeading edgeTrailing edgeAction Yes NoStep 1a Move the width and length guides in the tray to the correct positi

Repeating defects appear on printsAction Yes NoStep 1Measure the distance between the defects.Check for a distance between the defects that equals:• 9

Additional printer setupInstalling internal optionsCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

Action Yes NoStep 2a From the printer control panel, set the paper type, texture and weightin the Paper menu to match the paper loaded in the tray.b R

Print is too lightAction Yes NoStep 1a From the Quality menu on the printer control panel, increase the tonerdarkness.Note: 8 is the factory default s

Action Yes NoStep 6a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging uni

Printer is printing solid black pagesAction Yes NoStep 1a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—P

Streaked horizontal lines appear on printsABCDEABCDEABCDEAction Yes NoStep 1a Depending on your operating system, specify the tray or feeder fromPrint

Streaked vertical lines appear on printsABCDEABCDEABCDELeading edgeTrailing edgeAction Yes NoStep 1a Depending on your operating system, specify the p

Action Yes NoStep 5Replace the imaging unit, and then resend the print job.Do streaked vertical lines appear on prints?Contact technicalsupport or you

Vertical voids appear on printsLeading edgeTrailing edgeAction Yes NoStep 1a Make sure your software program is using a correct fill pattern.b Resend

Toner specks appear on printsAction Yes NoReplace the imaging unit, and then resend the print job.Do toner specks appear on prints?Contact technicalsu

Embedded Web Server does not openAction Yes NoStep 1a Turn on the printer.b Open a Web browser, and then type the printer IP address.c Press Enter.Doe

211 Memory card connector2 Option card connectorInstalling a memory cardCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing

Action Yes NoStep 5Temporarily disable the Web proxy servers.Proxy servers may block or restrict you from accessing certain Websites including the Emb

AppendixDell Technical Support PolicyTechnician‑assisted technical support requires the cooperation and participation of the customer in the troublesh

Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordan

IndexAaccessing Status Monitor Center 97accessing the controller board 14Active NIC menu 63adjusting Sleep mode 84adjusting toner darkness 50Appl

Schedule Power Modes 86Sleep mode 84erasing non‑volatile memory 88erasing volatile memory 88Ethernet network preparing to set up for Ethernetprint

SMTP Setup menu 69Standard Network 63Standard USB 68Substitute Size 57TCP/IP 65Universal Setup 62Utilities 79Wireless 67XPS 80menus list 53m

printer control panel buttons 11factory defaults, restoring 100indicator light 11, 12Sleep button light 12using 11printer control panel PIN creat

Ssafety information 5, 6Schedule Power Modes using 86security modifying confidential printsettings 99Security Audit Log menu 70security lock 87se

updating options in printerdriver 22USB port 20using Wireless Setup Assistant 27Wireless Setup Utility 26using Hibernate mode 84using Schedule Po

3 Align the notch (1) on the memory card with the ridge (2) on the connector.124 Push the memory card straight into the connector, and then push the c

Installing an optional cardCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware ormemory devices sometime a

4 Push the card firmly into place as shown in the illustration.Warning—Potential Damage: Improper installation of the card may cause damage to the car

Installing hardware optionsInstalling an optional trayCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

ContentsSafety information...5Learning about the printer...

7 Align the printer with the tray, and then slowly lower the printer into place.8 Connect the power cord to the printer, then to a properly grounded e

1234567Use the To1USB port*Attach an optional wireless network adapter.2 USB printer port Connect the printer to a computer.3Ethernet port*Connect the

c Press Enter, or click OK.3 Click Install, and then follow the instructions on the computer screen.For Macintosh users1Close all open applications.2

4 Click the Configuration tab.5 Do either of the following:• Click Update Now ‑ Ask Printer.• Under Configuration Options, manually add any installed

If the installation dialog does not appear after a minute, then launch the CD manually:a Click , or click Start and then click Run.b In the Start Sea

a From the Apple menu, navigate to:System Preferences > Print & Faxb Click +, and then navigate to:AppleTalk > select your printer > AddP

Connecting the printer to a wireless network using Wi‑Fi Protected SetupBefore connecting the printer to a wireless network, make sure that:• The acce

3 Double‑click the downloaded software installer package.4 Follow the instructions on the computer screen.Launching the Wireless Setup UtilityNotes:•

Connecting the printer to a wireless network using the Embedded Web ServerBefore you begin, make sure that:• Your printer is connected temporarily to

Printing a network setup pageIf the printer is connected to a network, then print a network setup page to verify the network connection. This pagealso

Canceling a print job...5

Loading paper and specialty mediaThe selection and handling of paper and specialty media can affect how reliably documents print. For more information

3 Change the settings, and then press .Using the standard bin and paper stopThe standard bin holds up to 150 sheets of 20‑lb paper. It collects print

2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading.Loading paper and specialty media 32

3 Unlock the length guide. Squeeze, and then slide the length guide tab to the correct position for the size of thepaper you are loading.312Notes:• Fo

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten theedges on a level surface.5 Load the

6 Insert the tray.7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in thetray.Note: Set the c

Loading the multipurpose feederUse the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock,tra

2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.3 Prepare the paper or specialty media for loading.•

• Load paper, transparencies, and card stock with the recommended printable side faceup and the top edgeentering the printer first. For more informati

• Load envelopes with the flap on the left side facedown.Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated lin

Copying printer settings to other printers...99Restoring f

Using the printer settings on the computerDepending on your operating system, access the Paper menu using the Local Printer Settings Utility or Printe

Using the printer settings on the computerDepending on your operating system, access the Custom menu using the Local Printer Settings Utility or Print

Paper and specialty media guidePaper guidelinesSelecting the correct paper or specialty media reduces printing problems. For the best print quality, t

For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.Fiber contentMost high‑quality xerographic paper is made from 100% chemically tr

Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstandtemperatures up to 230°C (446°F)

Tips on using envelopesPrint samples on the envelopes being considered for use before buying large quantities.• Use envelopes designed specifically fo

• If zone coating of the adhesive is not possible, then remove a 2‑mm (0.06‑inch) strip on the leading and driver edge,and then use a non‑oozing adhes

Supported paper sizes, types, and weightsFor information on card stock and labels, see the Card Stock & Label Guide.Supported paper sizesNote: For

Paper size Standard tray Optional 550‑sheettrayMultipurpose feeder Duplex mode9 Envelope98 x 225 mm (3.9 x 8.9 in.)XX X10 Envelope105 x 241 mm (4.1 x

Paper type 250‑ or 550‑sheet tray Multipurpose feeder Duplex modeLetterheadPreprintedColored PaperLight PaperHeavy Paper2Rough/Cotton X1 One‑sided pap

Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t

PrintingThis chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty mediacan affect how reliably

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Print Settings > Quality Menu &

Canceling a print job from the computerFor Windows users1 Open the printers folder.a Click , or click Start and then click Run.b In the Start Search

Understanding the printer menusMenus listPaper Menu ReportsNetwork/Ports3Default SourcePaper Size/TypeConfigure MPSubstitute SizePaper TexturePaper We

Paper Size/Type menuUse ToTray [x] SizeA4A5A6JIS‑B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversalSpecify the paper size loaded in each tra

Use ToMP Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5

Use ToManual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversalSpecify the paper size being manually loaded.Note: Letter

Configure MP menuUse ToConfigure MPCassetteManualFirstDetermine when the printer selects paper from the multipurpose feeder.Notes:• Cassette is the fa

Use ToLabels TextureSmoothNormalRoughSpecify the relative texture of the labels loaded.Note: Normal is the factory default setting.Bond TextureSmoothN

Paper Weight menuUse ToPlain WeightLightNormalHeavySpecify the relative weight of the plain paper loaded.Note: Normal is the factory default setting.C

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep allother trays closed until needed.CAUTION—SHOC

Use ToColored WeightLightNormalHeavySpecify the relative weight of the colored paper loaded.Note: Normal is the factory default setting.Light WeightLi

Use ToLight LoadingDuplexOffDetermine and set two‑sided printing for all print jobs that specifyLight as the paper type.Heavy LoadingDuplexOffDetermin

Universal Setup menuUse ToUnits of MeasureInchesMillimetersIdentify the units of measure.Notes:• Inches is the US factory default setting.• Millimeter

Use ToNetwork Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information.Note: This me

Use ToPS SmartSwitchOnOffSet the printer to automatically switch to PS emulation when a print job requires it,regardless of the default printer langua

Network Card menuTo access the menu, navigate to either of the following:• Network/Ports > Standard Network > Standard Network Setup > Networ

Use ToEnable AutoIPYesNoSpecify the Zero Configuration Networking setting.Note: Yes is the factory default setting.Enable FTP/TFTPYesNoEnable the buil

Use ToSet Hostname*Set the host name.Note: The host name is limited to 15 characters, and accepts US‑ASCII,alphanumeric characters and hyphen only.Vie

Use ToActivateYesNoEnable or disable AppleTalk support.Note: Yes is the factory default setting.View Name Show the assigned AppleTalk name.Note: The n

Use ToUSB BufferDisabledAuto3K to [maximum size allowed]Set the size of the USB input buffer.Notes:• Auto is the factory default setting.• Disabled tu

Learning about the printerFinding information about the printerWhat are you looking for? Find it hereInitial setup instructions:• Connecting the print

Use ToUse SSLDisabledNegotiateRequiredSet the printer to use SSL for increased security when connecting to theSMTP server.Notes:• Disabled is the fact

Use ToConfigure LogEnable AuditYesNoEnable Remote SyslogNoYesRemote Syslog Facility0–23Severity of events to log0–7Specify how and whether or not audi

Settings menuGeneral Settings menuUse ToDisplay LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGr

Use ToRun Initial setupYesNoRun the setup wizard.Notes:• Yes is the factory default setting.• After completing the setup wizard by selecting Done at t

Use ToTimeoutsProlong Screen TimeoutOnOffDisplay a message that lets you reset the screen timeout timerinstead of returning to the printer display.Not

Use ToPress Sleep ButtonDo nothingSleepHibernateDetermine how the printer, while in idle state, reacts to a shortpress of the Sleep button.Note: Sleep

Use ToPrint AreaNormalWhole PageSet the logical and physical printable area.Notes:• Normal is the factory default setting. When attempting toprint dat

Finishing menuUse ToSides (Duplex)1 sided2 sidedSpecify whether two‑sided (duplex) printing is set as the default for all print jobs.Notes:• “1 sided”

Use ToPaper SaverOff2‑Up3‑Up4‑Up6‑Up9‑Up12‑Up16‑UpPrint multiple‑page images on one side of a paper.Notes:• Off is the factory default setting.• The n

Use ToEnhance Fine LinesOnOffEnable a print mode preferable for files such as architectural drawings, maps, electricalcircuit diagrams, and flow chart

What are you looking for? Find it here• Software and Drivers—Certified drivers for my printer andinstallers for Dell printer software• Readme files—La

XPS menuUse ToPrint Error PagesOffOnPrint a page containing information on errors, including XML markup errors.Note: Off is the factory default settin

Use ToSymbol Set10U PC‑812U PC‑850Specify the symbol set for each font name.Notes:• 10U PC‑8 is the US factory default setting. 12U PC‑850 is the inte

Use ToPCL Emulation SettingsAuto CR after LFOnOffSpecify whether the printer automatically performs a carriage return (CR) aftera line feed (LF) contr

Saving money and the environmentSaving paper and tonerStudies show that as much as 80% of the carbon footprint of a printer is related to paper usage.

Use ToOff Use the factory default settings for all settings associated with Eco‑Mode. This setting supports theperformance specifications for your pri

Notes:• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by period

Using the printer settings on the computerDepending on your operating system, access the Hibernate Timeout menu using the Local Printer Settings Utili

Securing the printerUsing the security lock featureThe printer is equipped with a security lock feature. Attach a security lock compatible with most l

Erasing volatile memoryThe volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffereddata, s

Maintaining the printerPeriodically, certain tasks are required to maintain the optimum performance of your printer.Warning—Potential Damage: Failure

1 Right side 30 cm (12 in.)2 Front 51 cm (20 in.)3 Left side 20 cm (8 in.)4 Rear 20 cm (8 in.)5 Top 30 cm (12 in.)Printer configurationsCAUTION—POTENT

Estimated number of remaining pagesThe estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy mayvar

Do not expose supplies to:• Direct sunlight• Temperatures above 35°C (95°F)• High humidity above 80%• Salty air• Corrosive gases• Heavy dustReplacing

4 Shake the new cartridge to redistribute the toner.5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the

Replacing the imaging unit1 Press the button on the right side of the printer, and then open the front door.2 Pull the toner cartridge out using the h

4 Unpack the new imaging unit, and then shake it.5 Remove all packing materials from the imaging unit.Warning—Potential Damage: Do not expose the imag

7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side railsinside the printer.8 Close

• Make sure your fingers are not under the printer when you set it down.• Before setting up the printer, make sure there is adequate clearance around

Managing the printerManaging printer messagesUse the Status Messenger application to view error messages requiring your intervention on your printer.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Press Enter to open the Web page of your printer.3 Cli

Notification DescriptionOff The normal printer behavior for all supplies occurs.E‑mail Only The printer generates an e-mail when the supply condition