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DellPrecision™R5400ServiceManual
Notes, Notices, and Cautions
IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
©2008DellInc.Allrightsreserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, DellConnect, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Dell OpenManage and the YOURS
IS HERE logo are trademarks of Dell Inc.; Bluetooth is a registered trademark of Bluetooth SIG Inc. and is used by Dell under license; Microsoft, Windows, and Windows Vista, and the
Windows Start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model WMTE01
June2008Rev.A00
Troubleshooting
Power Distribution Unit
Before Working on Your Computer
Expansion-Card Cages
Front Bezel
Expansion Cards
Computer Cover
Expansion-Card Riser Board
Optical Drive
Remote Access Host Card (Optional)
Hard Drives
System Memory
Power Supply
Processors
Control Panel Assembly
Battery
Speaker
System Board
Mid-Support Brace
Finding Information
Cooling Shroud
Getting Help
Cooling Fans
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Inhaltsverzeichnis

Seite 1 - Notes, Notices, and Cautions

DellPrecision™R5400ServiceManual  Notes, Notices, and Cautions IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMi

Seite 2 -  Battery

Back to Contents Page  Expansion Cards DellPrecision™R5400ServiceManual Expansion Card Installation Guidelines Installing an Expansion Ca

Seite 3

b. Position the expansion card so that the card-edge connector aligns with the expansion-card connector on the expansion-card riser board. c. Ins

Seite 4 - Recommended Tools

Back to Contents Page  Computer Cover DellPrecision™R5400ServiceManual Removing the Cover Replacing the Cover  Removing the Cover 

Seite 5

Back to Contents Page 

Seite 6 -  Front Bezel

Back to Contents Page  Control Panel Assembly DellPrecision™R5400ServiceManual Removing the Control Panel Assembly Replacing the Control

Seite 7 -  Mid-Support Brace

 3. Connect the control panel cable to the control panel board.  4. Connect the speaker cable to the control panel board. Back to Contents Pa

Seite 8 -  Expansion-Card Cages

Back to Contents Page  Cooling Fans DellPrecision™R5400ServiceManual Removing a Fan Pair Replacing a Cooling Fan Pair  The computer in

Seite 9

 3. Slide the removable fan bracket down into its slot in the chassis in front of the row of fans. Back to Contents Page 

Seite 10 -  Expansion Cards

Back to Contents Page  Finding Information DellPrecision™R5400ServiceManual Back to Contents Page  NOTE: Some features or media may be opti

Seite 11 - Removing an Expansion Card

Back to Contents Page  Hard Drives DellPrecision™R5400ServiceManual Replacing a Hard Drive Installing a Second Hard-Drive  Your comput

Seite 12 -  Computer Cover

Back to Contents Page  Battery DellPrecision™R5400ServiceManual Replacing the Battery  The computer battery is a 3.0-V, coin-cell battery

Seite 13 - Back to Contents Page

 5. Insert the hard-drive carrier into the drive bay until the carrier contacts the back of the bay.  6. Close the handle to lock the drive in

Seite 14 -  Control Panel Assembly

 4. Complete step 5 and step 6 of Replacing a Hard Drive. Back to Contents Page 

Seite 15

Back to Contents Page  Getting Help DellPrecision™R5400ServiceManual Obtaining Assistance Problems With Your Order Product Information

Seite 16 -  Cooling Fans

www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: l Dell Support websites: support.dell.com

Seite 17

4. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are al

Seite 18 -  Finding Information

Back to Contents Page  System Memory DellPrecision™R5400ServiceManual General Memory Module Installation Guidelines Non-Optimal Memory Co

Seite 19 -  Hard Drives

 5. Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module into the socket.

Seite 20

Back to Contents Page  Optical Drive DellPrecision™R5400ServiceManual Removing the Optical Drive Installing the Optical Drive  An opti

Seite 21

Back to Contents Page  Power Distribution Unit DellPrecision™R5400ServiceManual Removing the Power Distribution Unit Replacing the Power

Seite 22 -  Getting Help

 4. Disengage the power supply and slide it partway out of the power supply bay (see Removing the Power Supply).  5. Remove both expansion-card c

Seite 23 - Product Information

9. To test the newly installed battery, turn off the computer and disconnect it from the electrical outlet for at least an hour.  10. After an hou

Seite 24 - Contacting Dell

 5. Reroute the power cables for connectors P1, P2, and P3 into the cable- routing portal next to the power distribution unit.  6. Insert the p

Seite 25 -  System Memory

 11. Reinstall the outer expansion-card cage, followed by the center expansion- card cage (see Replacing an Expansion-Card Cage).  12. Replace

Seite 26 - Removing Memory Modules

Back to Contents Page  Processors DellPrecision™R5400ServiceManual Removing a Processor Installing a Processor  Your computer can acco

Seite 27 -  Optical Drive

 8. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. Installing a Processo

Seite 29

Back to Contents Page  Processors DellPrecision™R5400ServiceManual Removing a Processor Installing a Processor  Your computer can acco

Seite 30

 8. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. Installing a Processo

Seite 31

Back to Contents Page 

Seite 32 -  Processors

Back to Contents Page  Power Supply DellPrecision™R5400ServiceManual Removing the Power Supply Replacing the Power Supply  Your comput

Seite 33 - Installing a Processor

Back to Contents Page  Remote Access Host Card (Optional) DellPrecision™R5400ServiceManual Installing the Host Card Removing a Host Card

Seite 34

Back to Contents Page  Before Working on Your Computer DellPrecision™R5400ServiceManual Recommended Tools What You Need to Know For Your

Seite 35

Removing a Host Card  1. Perform the steps in Before Working on Your Computer.  2. Remove the center expansion-card cage (see Removing an Expan

Seite 36

Back to Contents Page  Expansion-Card Riser Board DellPrecision™R5400ServiceManual Removing the Center Riser Board Replacing the Center R

Seite 37

Back to Contents Page  Cooling Shroud DellPrecision™R5400ServiceManual Removing the Cooling Shroud Replacing the Cooling Shroud   The

Seite 39 - Installing the Host Card

Back to Contents Page  Speaker DellPrecision™R5400ServiceManual Removing the Speaker Replacing the Speaker  Removing the Speaker  1

Seite 40 - Removing a Host Card

Back to Contents Page  System Board DellPrecision™R5400ServiceManual Removing the System Board Installing the System Board  Removing

Seite 41

  7. Remove the memory modules (see Removing Memory Modules).  8. Remove the heat sink(s) and processor(s) (see Removing a Processor).  9. Di

Seite 42 -  Cooling Shroud

1. Holding the system board by the blue release knob and the metal tab/handle, lower the system-board tray into the chassis at a 45-degree angle towar

Seite 43

Back to Contents Page DellPrecision™R5400ServiceManual IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft

Seite 44 -  Speaker

Back to Contents Page  Troubleshooting DellPrecision™R5400ServiceManual Tools Dell Diagnostics Solving Problems Dell Technical Upda

Seite 45 -  System Board

 5. Remove the front bezel, if attached (see Removing the Front Bezel).  6. Remove the computer cover (see Removing the Cover).  7. When you c

Seite 46

 Beep Codes Your computer may emit a series of beeps during start-up if the monitor cannot display errors or problems. For example, one possible beep

Seite 47

 System Messages  Alert! Previous attempts at booting this computer have failed at checkpoint [nnnn]. For help in resolving this problem, please n

Seite 48

Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use t

Seite 49 -  Troubleshooting

l If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Press an

Seite 50 - Beep Codes

11. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.  12. Remove the Drivers and Utilities media from the optical

Seite 51 - System Messages

l If a peripheral device does not work, ensure that the device is properly connected. l If an error message appears on the screen, write down the e

Seite 52 - Dell Diagnostics

Check the speakers and subwoofer — See Sound and Speaker Problems.  Problems writing to an optical drive  Close other programs — The optical drive

Seite 53

1. Click Start ® Control Panel® Programs® Programs and Features. 2. Select the program you want to remove. 3. Click Uninstall. 4. See the pr

Seite 54 - Solving Problems

 Run the Hardware Troubleshooter — See Hardware Troubleshooter.  Lockups and Software Problems   The computer does not start up  Check the diagn

Seite 55 - Drive Problems

Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button f

Seite 56 - Error Messages

Back to Contents Page  Front Bezel DellPrecision™R5400ServiceManual Removing the Front Bezel Replacing the Front Bezel  A lock on the

Seite 57 - Keyboard Problems

1. Click Start ® Control Panel® Hardware and Sound® Mouse. 2. Adjust the settings as needed. Windows XP 1. Click Start® Control Panel® Mouse

Seite 58

l Power, keyboard, and mouse extension cables l Too many devices connected to the same power strip l Multiple power strips connected to the same el

Seite 59 - Mouse Problems

1. Click Start ® Control Panel® Hardware and Sound® Scanners and Cameras. 2. If the scanner is listed, Windows recognizes the scanner. Windows

Seite 60 - Power Problems

 The screen is difficult to read  Check the monitor cable connection — l Ensure that the monitor cable is connected to the correct graphics card

Seite 61 - Scanner Problems

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. Back to Contents Page 

Seite 62 - Video and Monitor Problems

Back to Contents Page  Mid-Support Brace DellPrecision™R5400ServiceManual Removing the Mid-Support Brace Replacing the Mid-Support Brace

Seite 63 - 3D image quality is poor

Back to Contents Page  Expansion-Card Cages DellPrecision™R5400ServiceManual Removing an Expansion-Card Cage Replacing an Expansion-Card

Seite 64

Replacing an Expansion-Card Cage  1. Reconnect cables that attach to any expansion cards installed in the cage, if applicable.  2. Align the gui

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