Dell OptiPlex GX280 Bedienungsanleitung PDF herunterladen (Seite 165)

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer

assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the

contact numbers

for your region.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell

website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the

contact numbers for your

region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the

box.

For the telephone number to call, see the

contact numbers for your region.

2. Include a copy of the invoice and a letter describing the reason for the return.

3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the

Dell Diagnostics.

4. Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and

so on) if the return is for credit.

5. Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you

assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system

direct your call more efficiently.

Remember to fill out the

Diagnostics Checklist. If possible, turn on your computer before you call Dell for technical assistance

and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay

detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the

computer documentation is available.

CAUTION: Before working inside your computer, read the safety instructions in your Product Information

Guide.

Diagnostics Checklist

Name:

Date:

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Dell OptiPlex GX280 Bedienungsanleitung Seite 165