Dell PowerEdge R300 Bedienungsanleitung

www.dell.com | support.dell.comDell™ PowerEdge™ R300 SystemsHardware Owner’s Manualbook.book Page 1 Sunday, June 21, 2009 5:16 PM

10 Contentsbook.book Page 10 Sunday, June 21, 2009 5:16 PM

100 Installing System ComponentsFigure 3-16. Installing and Removing the Riser CardInstalling the Riser Card CAUTION: Many repairs may only be done b

Installing System Components 1013If applicable, install the expansion card in the expansion-card slot.4If applicable, connect the expansion card in th

102 Installing System ComponentsFigure 3-17. Removing and Installing the Backplane NOTE: In the preceding figure, the 12C cable is shown connecting ov

Installing System Components 103Installing the Backplane Board CAUTION: Many repairs may only be done by a certified service technician. You should o

104 Installing System ComponentsRank 1, 2: DIMM1_A and DIMM1_BRank 3, 4: DIMM2_A and DIMM2_BRank 5, 6: DIMM3_A and DIMM3_BThe memory modules must be i

Installing System Components 105Installing Memory Modules CAUTION: Many repairs may only be done by a certified service technician. You should only p

106 Installing System Components8Repeat step 2 through step 7 of this procedure to install the remaining memory modules. See Table 3-1 for valid memor

Installing System Components 107Removing Memory Modules CAUTION: Many repairs may only be done by a certified service technician. You should only per

108 Installing System Components2Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.3Open t

Installing System Components 109Figure 3-19. Installing and Removing the Heat Sink8Release the socket-release lever before opening the processor shiel

About Your System 11About Your SystemThis section describes the physical, firmware, and software interface features that provide and ensure the essent

110 Installing System ComponentsFigure 3-20. Installing and Removing the ProcessorInstalling a Processor1Unpack the new processor.2 Align the processo

Installing System Components 111 NOTICE: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into t

112 Installing System ComponentsSystem BatteryThe system battery is a 3.0-volt (V), coin-cell battery.Replacing the System Battery CAUTION: Many repa

Installing System Components 1134Locate the battery socket. See "System Board Connectors" on page 157. NOTICE: If you pry the battery out

114 Installing System Components13To test the newly installed battery, turn off the system and disconnect it from the electrical outlet for at least a

Installing System Components 115Figure 3-22. Installing and Removing the Control Panel Assembly NOTE: In the preceding figure, the 12C cable is shown

116 Installing System Components6Disconnect the display module cable from the control panel board. See Figure 3-22.7Remove the three screws that secur

Installing System Components 117Power Distribution BoardThe power distribution board is located on your system directly behind the power supply fan mo

118 Installing System ComponentsFigure 3-23. Power Distribution Board NOTE: In the preceding figure, the 12C cable is shown connecting over the contro

Installing System Components 119Replacing the Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You

12 About Your System• Operating system documentation describes how to install (if necessary), configure, and use the operating system software.• Docum

120 Installing System ComponentsRemoving the System Board Assembly CAUTION: Many repairs may only be done by a certified service technician. You shou

Installing System Components 12112Disconnect the two power cables from the 12V and PWR_CONN connectors on the system board. See Figure 6-1. CAUTION:

122 Installing System ComponentsFigure 3-24. Installing and Removing the System Board NOTE: In the preceding figure, the 12C cable is shown connecting

Installing System Components 123support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

124 Installing System Components15Connect the control-panel interface cable to the CTRL_PNL connector on the system board. See Figure 6-1 for the loca

Troubleshooting Your System 125Troubleshooting Your SystemSafety First—For You and Your SystemTo perform certain procedures in this document, you must

126 Troubleshooting Your SystemChecking the EquipmentThis section provides troubleshooting procedures for external devices attached to the system, suc

Troubleshooting Your System 127Action1Check the system and power connections to the monitor.2Determine whether the system has an expansion card with a

128 Troubleshooting Your SystemTroubleshooting the MouseProblem• System message indicates a problem with the mouse.• Mouse is not functioning properly

Troubleshooting Your System 1293Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 153.If the tests ru

About Your System 13Front-Panel Features and IndicatorsFigure 1-1 shows the controls, indicators, connectors, and features on the system front panel b

130 Troubleshooting Your SystemAction1 If a single USB device is experiencing a problem, perform the following procedure. For problems with multiple U

Troubleshooting Your System 131bOpen the system. See "Opening the System" on page 71.cLocate the NVRAM_CLR jumper on your system board (see

132 Troubleshooting Your SystemRemove and reinstall the drivers if applicable. See the NIC's documentation.• Change the autonegotiation setting,

Troubleshooting Your System 1333Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 97.4Let the sys

134 Troubleshooting Your System• Drive-carrier connections to the SAS/SATA backplane, if applicable3Ensure that all cables are properly connected.4Clo

Troubleshooting Your System 135Troubleshooting Power SuppliesProblem• System-status indicators are amber.• Power-supply fault indicators are amber.• F

136 Troubleshooting Your System6If the problem is resolved, close the system. See "Opening and Closing the System" on page 70.If the problem

Troubleshooting Your System 137support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow t

138 Troubleshooting Your Systemsupport team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow t

Troubleshooting Your System 13910Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.11Enter the System Set

14 About Your SystemTable 1-2. Front-Panel ComponentsItem Component Icon Description1 Power-on indicator, power buttonThe power button turns system po

140 Troubleshooting Your System1Enter the System Setup program and ensure that the USB key port is enabled. See "Entering the System Setup Progra

Troubleshooting Your System 1413Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.4Open the system. S

142 Troubleshooting Your System20Repeat step 15 through step 19 until all expansion cards are reinstalled or one of the expansion cards causes the tes

Troubleshooting Your System 143Troubleshooting a SCSI Tape DriveProblem• Defective tape drive• Defective tape cartridge• Missing or corrupted tape-bac

144 Troubleshooting Your System9Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.10If the problem is not

Troubleshooting Your System 145See the documentation supplied with the host adapter for information about the configuration utility.bEnsure that the h

146 Troubleshooting Your SystemAction CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshootin

Troubleshooting Your System 1478If you have a non-RAID SAS controller, remove the hard drive and swap its drive bay location with another hard drive t

148 Troubleshooting Your SystemAction CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshootin

Troubleshooting Your System 149Ensure that the cables are firmly connected to the SAS controller and the hard drives.10If your system has hot-pluggabl

About Your System 152 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be press

150 Troubleshooting Your System5Close the system. See "Opening and Closing the System" on page 70.6Reconnect the system to the electrical ou

Troubleshooting Your System 151Troubleshooting the MicroprocessorsProblem• Error message indicates a processor problem.• Front-panel status LCD indica

152 Troubleshooting Your System10Remove processor 2. See "Replacing the Processor" on page 107.To locate processor 2, see Figure 6-1.If only

Running the System Diagnostics 153Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for t

154 Running the System Diagnostics• View status messages that inform you if tests are completed successfully.• View error messages that inform you of

Running the System Diagnostics 155Using Custom Test OptionsWhen you select Custom Test in the Main Menu window, the Customize window appears and allow

156 Running the System Diagnostics•Test Iterations — Selects the number of times the test is run.•Log output file pathname — When checked, enables you

Jumpers and Connectors 157Jumpers and ConnectorsThis section provides specific information about the system jumpers and describes the connectors on th

158 Jumpers and ConnectorsFigure 6-1. System Board ConnectorsTable 6-2. System Board ConnectorsItem Connector Description1 SYSTEM ID System ID LED ind

Jumpers and Connectors 1596 PWRD_EN NVRAM_CLRPassword and configuration jumper7 VGA Video connector8 RISER1 Center riser expansion card interface conn

16 About Your System7 Video connector Connects a monitor to the system.8 Optical drive (optional)One optional slim-line SATA DVD-ROM drive or DVD-RW d

160 Jumpers and ConnectorsRiser Card ConnectorsThe system is available with either a PCIe riser card or a PCI-X/PCIe riser card (not shown). See Figur

Jumpers and Connectors 161Control Panel Assembly ConnectorsFigure 6-3 shows the configuration of the I/O control panel assembly connectors.Figure 6-3.

162 Jumpers and ConnectorsSAS/SATA Backplane Board ConnectorsFigure 6-4 shows the location of the hard-drive connectors on the SAS/SATA backplane boar

Jumpers and Connectors 163Figure 6-5. Expansion Card Connector for SAS RAID Controller Daughter CardFigure 6-6. Expansion Card Connector for the RAC C

164 Jumpers and ConnectorsFigure 6-7. Expansion Card Connector for the SAS Controller Daughter CardDisabling a Forgotten PasswordThe system's sof

Jumpers and Connectors 1654Close the system. See "Opening and Closing the System" on page 70.5Reconnect the system to the electrical outlet,

166 Jumpers and Connectorsbook.book Page 166 Sunday, June 21, 2009 5:16 PM

Getting Help 167Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active

168 Getting Helpbook.book Page 168 Sunday, June 21, 2009 5:16 PM

Glossary 169GlossaryThis section defines or identifies technical terms, abbreviations, and acronyms used in your system documents.A — Ampere(s).AC — A

About Your System 17Hard-Drive Indicator CodesThe hard-drive carriers have two indicators—the drive-activity indicator and the drive-status indicator.

170 GlossaryBMC — Baseboard management controller.boot routine — A program that clears all memory, initializes devices, and loads the operating system

Glossary 171DDR — Double-data rate. A technology in memory modules that potentially doubles the output.device driver — A program that allows the opera

172 GlossaryESD — Electrostatic discharge.ESM — Embedded server management.expansion bus — Your system contains an expansion bus that allows the proce

Glossary 173h — Hexadecimal. A base-16 numbering system, often used in programming to identify addresses in the system’s RAM and I/O memory addresses

174 Glossarykey combination — A command requiring you to press multiple keys at the same time (for example, <Ctrl><Alt><Del>).kg — K

Glossary 175memory address — A specific location, usually expressed as a hexadecimal number, in the system’s RAM.memory module — A small circuit board

176 Glossaryperipheral — An internal or external device, such as a diskette drive or keyboard, connected to a system.PGA — Pin grid array. A type of p

Glossary 177ROM — Read-only memory. Your system contains some programs essential to its operation in ROM code. A ROM chip retains its contents even af

178 Glossarysystem board — As the main circuit board, the system board usually contains most of your system’s integral components, such as the process

Glossary 179VAC — Volt(s) alternating current.VDC — Volt(s) direct current.VGA — Video graphics array. VGA and SVGA are video standards for video adap

18 About Your SystemTable 1-3 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive events occur in the s

180 GlossaryXML — Extensible Markup Language. XML is a way to create common information formats and to share both the format and the data on the World

Index 181IndexAalert messages, 45Bbackplane board, 101installing, 103removing, 101baseboard management controllerSee BMC.batteryremoving or replacing,

182 Indexdiagnosticstesting options, 154when to use, 154diskette drivetroubleshooting, 140drive blankinstalling, 75removing, 75drive carrierhard drive

Index 183processor fan assembly, 87RAC card, 95riser card, 100system board, 122USB memory key, 91Jjumperssystem board, 157Kkeyboardtroubleshooting, 12

184 Indexpower supplytroubleshooting, 135power supply fan assemblyinstalling, 89removing, 87processorreplacing, 107troubleshooting, 151RRAC card, 93in

Index 185installing, 122jumpers, 157removing, 120system board view, 67system coolingtroubleshooting, 136system featuresaccessing, 12system messages, 3

186 IndexWwarning messages, 44warranty, 11wet systemtroubleshooting, 132book.book Page 186 Sunday, June 21, 2009 5:16 PM

About Your System 19Back-Panel Features and IndicatorsFigure 1-3 shows the controls, indicators, and connectors located on the system's back pane

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 About Your System• Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turn

About Your System 21Figure 1-4. Redundant Power Supply IndicatorsNIC Indicator CodesEach NIC on the back panel has an indicator that provides informat

22 About Your SystemLCD Status MessagesThe system's control panel LCD provides status messages to signify when the system is operating correctly

About Your System 23Table 1-6. LCD Status MessagesCode Text Causes Corrective ActionsN/A SYSTEM NAMEA 62-character string that can be defined by the u

24 About Your SystemE1211 ROMB Batt RAID battery is either missing, bad, or unable to recharge due to thermal issues.Reseat the RAID battery connector

About Your System 25E1410 CPU # IERR Specified microprocessor is reporting an internal error.See your system’s "Information Update Tech Sheet&quo

26 About Your SystemE141C CPU Mismatch Processors are in a configuration unsupported by Dell.Ensure that your processors match and conform to the type

About Your System 27E161C PS # Input LostPower source for specified power supply is unavailable, or out of acceptable range.Check the AC power source

28 About Your SystemE1712 PCI SERR B## D## F##The system BIOS has reported a PCI system error on a component that resides in PCI configuration space a

About Your System 29E1811 HDD ## Rbld AbrtThe specified hard drive has experienced a rebuild abort.See "Troubleshooting a Hard Drive" on pag

Contents 3Contents1 About Your System . . . . . . . . . . . . . . . . . 11Other Information You May Need . . . . . . . . . . . . 11Accessing Syste

30 About Your SystemE1A15 SAS Cable C SAS cable C is missing or bad.Reseat the cable. If the problem persists, replace cable. If the problem persists,

About Your System 31E2018 Prog Timer Programmable interval timer error.See "Getting Help" on page 167.E2019 Parity Error Parity error. See &

32 About Your SystemE2110 MBE DIMM # & #One of the DIMMs in the set implicated by "# & #" has had a memory multi-bit error (MBE).See

About Your System 33Solving Problems Described by LCD Status MessagesThe code and text on the LCD can often specify a very precise fault condition tha

34 About Your SystemAny of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages wil

About Your System 35Table 1-7. System MessagesMessage Causes Corrective ActionsAlert! DIMM1_A and DIMM1_B must be populated with a matched set of DIMM

36 About Your SystemDiskette drive 0 seek failure.Faulty or improperly inserted diskette, incorrect configuration settings in the System Setup program

About Your System 37Fatal Error caused a system reset:Please check the system event log for detailsA fatal system error occurred and caused the system

38 About Your SystemMemory address line failure at address, read value expecting valueMemory double word logic failure at address, read value expectin

About Your System 39No boot sector on hard driveIncorrect configuration settings in System Setup program, or no operating system on hard drive.Check t

4 ContentsUsing the System Setup Program . . . . . . . . . 48System Setup Options. . . . . . . . . . . . . . . . . . 48Main Screen . . . . . . .

40 About Your SystemPlug & Play Configuration ErrorError encountered in initializing PCIe device; faulty system board.Install the NVRAM_CLR jumper

About Your System 41Sector not foundSeek errorSeek operation failedFaulty hard drive, USB device, or. USB medium.See "Troubleshooting a USB Devic

42 About Your SystemTPM failure A Trusted Platform Module (TPM) function has failed.See "Getting Help" on page 167.TPM operation is pending.

About Your System 43Warning! No micro code update loaded for processor nMicrocode update failed. Update the BIOS firmware. See "Getting Help"

44 About Your SystemWarning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

About Your System 45Alert MessagesSystems management software generates alert messages for your system. Alert messages include information, status, wa

46 About Your Systembook.book Page 46 Sunday, June 21, 2009 5:16 PM

Using the System Setup Program 47Using the System Setup ProgramAfter you set up your system, run the System Setup program to familiarize yourself with

48 Using the System Setup ProgramUsing the System Setup ProgramTable 2-1 lists the keys that you use to view or change information on the System Setup

Using the System Setup Program 49Figure 2-1. Main System Setup Program ScreenTable 2-2 lists the options and descriptions for the information fields t

Contents 5System Board Shroud . . . . . . . . . . . . . . . . . . 72Removing the System Board Shroud. . . . . . . . 72Installing the System Board

50 Using the System Setup ProgramMemory Information Displays a screen to view memory information and to configure certain memory features. See Table 2

Using the System Setup Program 51Memory Information ScreenTable 2-3 lists the descriptions for the information fields that appear on the Memory Inform

52 Using the System Setup ProgramCPU Information ScreenTable 2-4 lists the options and descriptions for the information fields that appear on the CPU

Using the System Setup Program 53SATA Configuration ScreenTable 2-5 lists the options and descriptions for the information fields that appear on the S

54 Using the System Setup ProgramSerial Communication ScreenTable 2-7 lists the options and descriptions for the information fields that appear on the

Using the System Setup Program 55System Security ScreenTable 2-8 lists the options and descriptions for the information fields that appear on the Syst

56 Using the System Setup ProgramPassword Status Setting the Setup Password option to Enabled prevents the system password from being changed or disab

Using the System Setup Program 57TPM Activation Changes the operational state of the TPM.When set to Activate, the TPM is enabled and activated at def

58 Using the System Setup ProgramExit ScreenAfter you press <Esc> to exit the System Setup program, the Exit screen displays the following optio

Using the System Setup Program 59Using the System PasswordAfter a system password is assigned, only those who know the password have full use of the s

6 ContentsRemoving the RAC Card . . . . . . . . . . . . . . 93Installing a RAC Card. . . . . . . . . . . . . . . . 95Expansion Cards. . . . . . .

60 Using the System Setup Program5To confirm your password, type it a second time and press <Enter>. The setting shown for the System Password c

Using the System Setup Program 61 NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password options to

62 Using the System Setup ProgramThe password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of t

Using the System Setup Program 63Baseboard Management Controller ConfigurationThe Baseboard Management Controller (BMC) enables configuring, monitorin

64 Using the System Setup Programbook.book Page 64 Sunday, June 21, 2009 5:16 PM

Installing System Components 65Installing System ComponentsThis section describes how to install the following system components:• Front bezel• System

66 Installing System ComponentsInside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform tr

Installing System Components 67Figure 3-1. Inside the System1 cover latch 2 system cover213471011128919131415171821202422236516book.book Page 67 Sun

68 Installing System Components NOTE: In the preceding figure, the 12C cable is shown connecting over the control panel cabling. This cable should be

Installing System Components 69Front BezelA lock on the bezel restricts access to the power button, optical drive, and hard drive(s). A control panel

Contents 7Removing the System Board Assembly . . . . . . 120Installing the System Board Assembly. . . . . . . 1224 Troubleshooting Your System . .

70 Installing System ComponentsFigure 3-3. Installing and Removing the Optional BezelReplacing the Front BezelTo replace the front bezel, perform the

Installing System Components 71Opening the SystemTo upgrade or troubleshoot the system, remove the system cover to gain access to internal components.

72 Installing System ComponentsFigure 3-4. Installing and Removing the System CoverSystem Board ShroudThe system board shroud covers the processor, he

Installing System Components 73support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow t

74 Installing System Components NOTE: In the preceding figure, the 12C cable is shown connecting over the control panel cabling. This cable should be

Installing System Components 75When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard dr

76 Installing System Components2From the RAID management software, prepare the drive for removal and wait until the hard-drive indicators on the drive

Installing System Components 77Figure 3-6. Installing a Hot-Plug Hard Drive3Install the hot-plug hard drive.aOpen the handle on the hard-drive carrier

78 Installing System ComponentsReplacing a Hard-Drive CarrierTwo versions of hard-drive carriers are used with your system. The version for SATA hard

Installing System Components 79dAs you seat the hard drive into the hard-drive bay, ensure the carrier latch contacts the carrier bracket and ensure t

8 ContentsTroubleshooting an Optical Drive . . . . . . . . . . . . 142Troubleshooting a SCSI Tape Drive. . . . . . . . . . . 143Troubleshooting a Ha

80 Installing System Components NOTE: The procedure for installing a cabled hard-drive carrier for a hard drive that is not hot pluggable is not show

Installing System Components 81Installing the Optical Drive1Align the optical-drive tray with its opening in the front panel. See Figure 3-8.2Slide in

82 Installing System ComponentsFigure 3-8. Removing and Installing the Optional Optical Drive NOTE: In the preceding figure, the 12C cable is shown co

Installing System Components 83support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow t

84 Installing System ComponentsCooling Fan ModulesThe fan assembly contains four dual-motor fans and provides cooling for the processor and memory mod

Installing System Components 85Removing the Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only pe

86 Installing System ComponentsFigure 3-10. Installing and Removing the Fan Assembly NOTE: In the preceding figure, the 12C cable is shown connecting

Installing System Components 87Installing the Fan Assembly1Align the holes in the fan assembly with the two fan assembly securing posts on the chassis

88 Installing System ComponentsFigure 3-11. Installing and Removing the Power Supply Fan Assembly NOTE: In the preceding figure, the 12C cable is show

Installing System Components 89Installing the Power Supply Fan Assembly1Connect the fan’s power cable to the FAN_MOD connector on the power distributi

Contents 9Control Panel Assembly Connectors . . . . . . . . . . 161SAS/SATA Backplane Board Connectors. . . . . . . . 162Expansion Card Connectors

90 Installing System Components NOTE: For nonredundant power supplies, remove the power cord retention bracket that secures the system cables. See th

Installing System Components 913Connect the power cable to the power supply.aSecure and bundle the system cables with the Velcro straps that ship with

92 Installing System Components2Open the system. See "Opening and Closing the System" on page 70.3Locate the USB connector on the front cont

Installing System Components 93 NOTE: In the preceding figure, the 12C cable is shown connecting over the control panel cabling. This cable should be

94 Installing System ComponentsFigure 3-14. Removing and Installing a RAC Card6Pull back slightly on one of the blue retention standoff tabs and gentl

Installing System Components 958If you are not replacing the RAC card, disconnect and remove the ribbon cables from the RAC card and insert the plasti

96 Installing System Components9Connect the ribbon cable to the system board. See Figure for the connector locations. NOTICE: Be careful when attach

Installing System Components 975Insert the expansion card firmly into the expansion-card connector on the riser card until the card is fully seated.

98 Installing System ComponentsFigure 3-15. Installing and Removing Expansion Cards\ NOTE: In the preceding figure, the 12C cable is shown connecting

Installing System Components 99x8-lane capability. The PCI-X left riser card provides one slot that can support either a 64-bit, 133 MHz PCI-X expansi