Dell V1.2 Betriebsanweisung PDF herunterladen (Seite 20)

Dell OpenManage Essentials v1.2 – Support For Dell Client Devices

Executed Command result window Figure 16.

Recommendations

The following recommendations are for performance reasons and to avoid confusion between clients

and server classification.

• Use the WMI protocol for client devices.

• Enable Internal Health Alerts only if necessary. Some alert actions are associated with

it and affect the performance of OpenManage Essentials.

Known Behaviors in OpenManage Essentials

The following information lists known behaviors in OpenManage Essentials considering support for Dell

client devices:

• OMCI version is shown as N/A. OMCI 8.x is not exposing the correct version information,

so OME will show N/A for OMCI version.

• As of now, OMCI does not support XPS, Vostro devices. Health status for these devices

will appear Unknown.

Troubleshooting tips

The Dell Troubleshooting Tool is bundled along with OpenManage Essentials and is installed with the

product. Use this tool to root-cause if client devices are not getting discovered, or classified under the

Clients device group, or if warranty reports are not showing information for these devices.

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Dell V1.2 Betriebsanweisung Seite 20