Dell 11 Pro Betriebsanweisung PDF herunterladen (Seite 39)

Touchscreen problem

Problems Possible causes Possible solutions

Touchscreen responds slowly or

improperly

Protective cover prevents the

tablet from recognizing your

inputs.

• Shutdown and restart your

tablet.

• Gently wipe the display with a

clean dry cloth.

• Remove any protective covers

from the touchscreen.

• If the operating system is re-

installed, make sure all the

drivers are installed.

Network problem

Problems Possible causes Possible solutions

No wireless connection

1. Check if the wireless radio is

on. See Wi-Fi setting .

2. Try to get closer to the

wireless access point.

3. Reset the wireless router if

using a private network;

open the browser to view

the landing page if using a

public network.

No mobile broadband

connection

• The mobile broadband has

been capped.

• No signal from the service

provider.

1. Check if the mobile

broadband is turned on. See

Turning On/Off mobile

broadband

2. Move your tablet to a

different location for better

signal reception.

Contact your service provider to

change your broadband plan.

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