WoW64 Feature Cannot Be Removed
Description: The Windows 32-bit on Windows 64-bit (WoW64) feature cannot be removed from the
Windows Server 2012 full operating system installation.
Resolution: By default, the WoW64 feature is installed along with the full operating system installation. On
removal of this installation, the server configuration changes from the full operating system
installation to server core installation.
TPM Error Logged In Event Viewer
Description: Trusted Platform Module (TPM) error logged in the Event Viewer. This error exists until the
TPM is provisioned.
Resolution: This error occurs as TPM certificate is not available in the NVRAM. After the TPM
endorsement key is created and initialized, the error does not appear on startup.
System Unresponsive When Installing Dell MD Storage Software
Description: PowerEdge systems are unresponsive when installing the Dell MD Storage software for the
Dell PowerVault MD32xx family.
Resolution: Upgrade to the latest version of the MD Storage software for Windows Server 2012 available at
the Drivers and Downloads section at support.dell.com.
Yellow Bang Seen On The Broadcom BCM 5708c Or BCM 5709c NetXtreme II GigE LOM
Description: After you complete the iSCSI-based Windows Server 2012 installation on a Dell system,
installed with either of the Broadcom NetXtreme II GigE controllers, you see a yellow bang in
the device manager.
Resolution: To fix the yellow bang:
1. Uninstall the network drivers.
2. To rescan, run the Scan for hardware changes for Windows Device Manager.
The Device manager rescans and finds these devices. It automatically installs the drivers for
the devices as these are native to the operating system.
Unable To Update iDRAC6 And iDRAC7 Firmware Using Internet Explorer 10 Browser
Description: Using the built-in Internet Explorer 10 browser, you cannot update or flash the iDRAC6 and
iDRAC7 firmware on Dell systems. The firmware update becomes unresponsive at the File
upload in Progress screen.
Resolution: Following are the workarounds:
• To upgrade the firmware, set the Internet Explorer 10 browser to run in Internet
Explorer 10 compatibility mode.
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