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Using Diagnostics 15
Using Dell PowerEdge Diagnostics
Dell™ PowerEdge™ Diagnostics can be accessed in two ways: from an integrated graphical user
interface (GUI) and from a CLI through the operating system. This section describes
both interfaces.
The GUI
When you launch PowerEdge Diagnostics in GUI mode, the Discovering Devices window indicates
the progress of device-discovery, until enumeration is complete. Discovery or enumeration of the
devices occurs only when the application is launched. If your system hardware has changed, restart
the application to re-enumerate the devices on your system.
NOTE: Connecting or removing a USB or a CD/DVD device from a Red Hat
®
Enterprise Linux system or
SUSE
®
Linux Enterprise Server while the enumeration is in progress may cause the system to hang.
NOTE: If the system fails to discover USB controllers, ensure that the USB Controllers are enabled in the
BIOS and USB Controller support is set to "ON with BIOS support" in the BIOS Setup menu.
Menu Options
The File menu provides the following menu options:
Exit:
Use this option to exit the application. If you are running diagnostic tests, you are asked if
you want to continue or exit the application.
Save Configuration:
Use this option to save the configuration details of the devices detected by
PowerEdge Diagnostics. The configuration details are saved to an HTML file (config.html), which
is contained in an archive file. You can specify any name for this archive file, for example,
config.zip. This option is available only when PowerEdge Diagnostics are not running any tests. If
you have any system or device problem, you can save the configuration details in the config.zip file
and provide the file when contacting technical support.
To save the configuration details:
1
Click
File
Save Configuration
or press
<
Ctrl
>
<s>.
The
Save Configuration HTML File to Archive
dialog box is displayed.
2
Choose the location where you want to save the
config.zip
file and click
Save
.
3
A message box displays a message indicating success or failure to save the HTML file
(
config.html
) to the archive file (
config.zip
). Click
OK
.
4
Extract the contents of
config.zip
to a selected directory and then open
config.html
.
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