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10. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
11. Open the system. See "Opening the System Covers."
12. Replace the ROMB battery. See "Installing a ROMB Card" in "Installing System Options."
13. Close the system. See "Closing the System Covers."
14. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see "Getting Help."
Troubleshooting a RAID Controller Card
Problem
l Error message indicates a RAID controller problem.
l RAID controller performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."
If the test fails, continue to the next step.
2. Remove the bezel, if present. See "Removing and Replacing the Optional Front Bezel."
3. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4. Open the system. See "Opening the System Covers."
5. Ensure that the controller card is firmly seated in its connector. See "Installing Expansion Cards" in "Installing System Options."
6. Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card.
7. Close the system. See "Closing the System Covers."
8. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see the RAID controller's documentation for more information on troubleshooting.
Troubleshooting Expansion Cards
Problem
l Error message indicates a problem with an expansion card.
l Expansion card performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
2. Remove the bezel, if present. See "Removing and Replacing the Optional Front Bezel."
3. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4. Open the system. See "Opening the System Covers."
CAUTION: Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions. See the System Information Guide for more information.
NOTE: When troubleshooting a RAID controller card, also see the documentation for your operating system and the RAID controller.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
- Jumpers and Connectors 2
- System Board Connectors 3
- Back to Contents Page 5
- I/O Connectors 6
- Serial Connector 7
- Video Connector 8
- USB Connector 8
- RAC Ethernet Connector 9
- Integrated NIC Connector 9
- Network Cable Requirements 10
- Abbreviations and Acronyms 11
- Introduction 19
- Front-Panel Features 21
- Back-Panel Features 22
- Power Supply Features 23
- System Messages 23
- Table 2-5.SystemMessages 24
- System Beep Codes 27
- Warning Messages 28
- Diagnostics Messages 28
- Alert Messages 28
- Finding Software Solutions 29
- System Diagnostics Features 31
- Error Messages 32
- Troubleshooting 33
- Your System 33
- Troubleshooting the Mouse 34
- Inside the System 36
- Opening the System Covers 37
- Closing the System Covers 38
- Troubleshooting a Wet System 38
- Problem 39
- Troubleshooting a Fan 40
- Troubleshooting a CD Drive 42
- Installing System Options 47
- Installing Memory Modules 48
- Memory Module Upgrade Kits 49
- Removing Memory Modules 50
- Installing Microprocessors 51
- Installing a Microprocessor 52
- Installing a ROMB Card 54
- Removing a ROMB Card 55
- Removing a Power Supply 56
- Replacing the System Battery 57
- Installing Drives 59
- Installing a CD Drive 60
- Installing a Diskette Drive 61
- Configuring the Boot Device 63
- Getting Help 64
- Problems With Your Order 65
- Product Information 65
- Before You Call 65
- Contacting Dell 66
- Notes, Notices, and Cautions 74
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