Dell Open Manage Print Manager Software Bedienungsanleitung Seite 9
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Contents 9
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
13 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Configuring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Using Trouble-Ticket Alert Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Creating and Installing a Trouble-Ticket Alert Template
. . . . . . . . . . . . . . . . . . . . 181
Mail Subject Variables
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Mail Body Variables
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Parameters Group Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Mapping Alert Type with Custom Trouble-Ticket Alert Template . . . . . . . . . . . . . . . 185
Templates with alert map variable
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Templates without alert map variable (applicable to default OMPM alert templates) . . 186
Sample Alert Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Sample1: Creating alerts for toner levels
. . . . . . . . . . . . . . . . . . . . . . . . . . 186
Sample 2: Creating alerts for drum levels . . . . . . . . . . . . . . . . . . . . . . . . . 187
Sample 3: Creating alerts for specific toner levels
. . . . . . . . . . . . . . . . . . . . . 187
Sample 4: A custom toner template with alert map variable
. . . . . . . . . . . . . . . . 188
Configuring SMTP/E-mail Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Deleting Alerts
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
E-mail Alerts Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
E-mail Alerts for Printer Consumables
. . . . . . . . . . . . . . . . . . . . . . . . . . . 191
E-mail Alerts for Offline Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
E-mail Trap Alert
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
14 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Applying Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
- User Guide 1
- Revision History 2
- Contents 5
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- 12 Contents 12
- Introduction 13
- Starting OMPM 15
- 16 Introduction 16
- Single Sign-on (SSO) 17
- Introduction 19 19
- Figure 1-5. Error Message 19
- 20 Introduction 20
- How to Get Help 21
- 22 Introduction 22
- Installation 23
- Assumptions 24
- Pre-requisites 25
- Installing OMPM 26
- Installation 27 27
- Figure 2-3. Welcome Window 28
- Installation 29 29
- Installation 31 31
- Installation 33 33
- 34 Installation 34
- Setting up Single Sign-on 35
- 36 Installation 36
- Figure 2-14. Error Message 38
- Installation 39 39
- Installation 41 41
- Upgrading OMPM 43
- 44 Installation 44
- Next> 44
- Installation 45 45
- Installation 47 47
- Figure 2-23. Files in Use 47
- Uninstalling OMPM 49
- Navigation 51
- Title Bar 52
- Navigation Panel 53
- 54 Navigation 54
- Shortcuts 55
- 56 Navigation 56
- Content Area 57
- Figure 3-6. Window Layout 58
- Help Panel 60
- Status Indicator 61
- Status Indicator 63 63
- Status Monitoring Widget 64
- 66 Status Indicator 66
- Overview 67
- Viewing Printer Status 68
- 70 Overview 70
- Printer States 71
- Settings 74
- Customizing Overview Columns 75
- Customizing Polling Cycles 76
- Printer Details 77
- Show this Printer on Map 80
- Printer Info 81
- 82 Overview 82
- Printing Settings 84
- 86 Overview 86
- 88 Overview 88
- Network Settings 90
- 92 Overview 92
- Consumables 94
- Miscellaneous 96
- 98 Overview 98
- Manage Printer Groups 99
- Types of Groups 100
- Manage Printer Groups 101 101
- Adding a Group 102
- Manage Printer Groups 103 103
- Figure 6-2. Add Group 103
- Adding Printers to a Group 104
- Deleting a Printer 106
- Editing a Group 106
- Blocking a Printer 106
- Deleting a Group 108
- Operations 109
- Fit to Screen 110
- Maps 111 111
- Adding a Map 112
- Maps 113 113
- Figure 7-3. Add Map Window 113
- Editing a Map 114
- Deleting a Map 115
- Adding and Deleting Printers 116
- Reports 117 117
- 118 Reports 118
- 120 Reports 120
- 122 Reports 122
- 124 Reports 124
- Generating Reports 126
- Creating Custom Reports 128
- Deleting Custom Reports 130
- Reports 131 131
- Figure 8-13. Delete Reports 131
- 134 Reports 134
- Discovery 135
- Discovering Printers 136
- Discovery widget 137
- Discovery 139 139
- Discovery 141 141
- Discovery 143 143
- Scheduling Discovery 145
- Scheduling Weekly Discovery 146
- Scheduling Discovery Once 147
- Stop Discovery 148
- Templates 149
- Types of Templates 150
- Template Components 150
- Common Identifiers 151
- Model Info 151
- Property Overrides 152
- Templates 153 153
- Templates 155 155
- Translations 157
- Derivations 158
- Language Support 158
- Credentials 159
- Firmware Update 159
- Registering New Templates 160
- Templates 161 161
- Updating an Existing Template 162
- Connections 163
- Updating Connection Settings 164
- 166 Connections 166
- Update Settings 167
- Testing SNMP v3 Connections 168
- Upgrade 169 169
- Figure 12-1. Upgrade Window 170
- Upgrading Firmware 173
- Alerts 175 175
- Configuring Alerts 176
- Alerts 177 177
- Field Description 177
- 178 Alerts 178
- Mail Subject Variables 182
- Mail Body Variables 182
- Parameters Group Variables 183
- Sample Alert Templates 186
- Alerts 187 187
- Alerts 189 189
- Deleting Alerts 190
- E-mail Alerts Format 191
- E-mail Trap Alert 192
- Configuration 193
- Applying Printer Settings 194
- Schedules 197
- Updating Scheduled Tasks 198
- Schedules 199 199
- Deleting Scheduled Tasks 200
- Logs 201 201
- Viewing Logs 202
- Saving Log Files 204
- User Management 205
- User Roles 206
- Figure 17-1. Users Window 208
- User Management 209 209
- Managing Users in OMPM 211
- Adding a User 212
- Adding AD User/Group to OMPM 213
- Figure 17-7. Users Window 214
- 216 User Management 216
- Updating a User 218
- Updating AD Users in OMPM 219
- Deleting a User 220
- Database Cleanup 221
- Roll-Up Operation 222
- Scheduling DB Cleanup 222
- Database Cleanup 223 223
- Database Cleanup 225 225
- Database Backup 227
- Scheduling DB Backup Settings 228
- Database Backup 229 229
- Figure 19-2. DB Backup Weekly 229
- Database Backup 231 231
- Restoring DB Backup 233
- 234 Database Backup 234
- Manage Plugins 235
- Adding a Plugin 236
- Deleting a Plugin 237
- 238 Manage Plugins 238
- Troubleshooting 239
- List of Error Codes 240
- 242 Troubleshooting 242
- 244 Troubleshooting 244
- 246 Troubleshooting 246
- 248 Troubleshooting 248
- E-mail alert 249
- 250 Troubleshooting 250
- 252 Troubleshooting 252
- 254 Troubleshooting 254
- 256 Troubleshooting 256
- 258 Troubleshooting 258
- 260 Troubleshooting 260
- Frequently Asked Questions 261
- Figure 22-4. Internet Options 269
- Mozilla Firefox Configuration 270
- Chrome Configuration 270
- Index 273 273
- Printer Details, 77 275
- Printer States, 71 275
- Printer Status, 68 275
- 276 Index 276
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