www.dell.com | support.dell.comDell Precision™ R5400Setup and Quick Reference GuideThis guide provides an overview of features, specifications, and qu
10 Setting Up Your Computer2Install the rails and the computer in the rack. See your rack installation documentation for safety instructions and instr
Setting Up Your Computer 114Connect the monitor (optional).5Connect the computer and monitor (optional) power cables.
12 Setting Up Your Computer6 Attach the power cable retention bracket on the right bend of the power supply handle. Bend the power cable into a loop a
Setting Up Your Computer 139Install the bezel (optional).Connecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the In
14 Setting Up Your ComputerMicrosoft Windows Vista®1Save and close any open files, and exit any open programs.2Click the Windows Vista Start button™
Setting Up Your Computer 156Click the appropriate option under How do you want to connect to the Internet?, and then click Next. NOTE: If you do not
16 Setting Up Your ComputerUsing the Files and Settings Transfer Wizard requires the Operating System installation media that came with your computer
Setting Up Your Computer 176Under Select a transfer method, click the transfer method of your choice, and click Next.7Under What do you want to transf
18 Setting Up Your Computer5Review the information under Now go to your old computer, and then go to the source computer. Do not click Next.COPY DATA
Specifications 19Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ H
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 SpecificationsNIC integrated network interface with ASF 2.0 support as defined by DMTF, capable of 10/100/1000-Mbps communication:• green — A good
Specifications 21AudioType integrated ADI 1984 High Definition Audio CODEC and AC97/High Definition digital controllerExpansion Bus Bus type PCI 2.3PC
22 SpecificationsPCI:ConnectoroneConnector size124 pinsConnector data width (maximum)32 bitsPCI-X:ConnectoroneConnector size188 pinsConnector data wid
Specifications 23PS/2 (keyboard and mouse)two back panel 6-pin mini-DINSerialtwo back panel 9-pin connectors (16550C-compatible)Audiotwo back panel co
24 SpecificationsControls and LightsFront panel:Power buttonpush button — Press the power button to turn on the computer. NOTICE: To avoid losing data
Specifications 25Back panel: Link integrity light (on integrated network adapter)The network link light is on when a good connection exists between a
26 SpecificationsPhysicalHeight 8.656 cm (3.40 inches)Width 42.62 cm (16.78 inches)Depth:With front bezelWithout front bezel68.45 cm (26.95 inches)73.
Specifications 27Maximum shock:Operating40 G +/– 5% with pulse duration of 2 msec +/-–10% (equivalent to 51 cm/sec [20 inches/sec])Storage105 G +/– 5%
28 Specifications
Troubleshooting 29Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected inju
Contents 3Contents1 About Your Computer. . . . . . . . . . . . . . . . . 7Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7Back View. .
30 Troubleshooting– Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual on the
Troubleshooting 311-2-1 Programmable interval timer failure1-2-2 DMA initialization failure1-2-3 DMA page register read/write failure1-3 Video Memory
32 TroubleshootingError Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with yo
Troubleshooting 33EXTENDED MEMORY SIZE HAS CHANGED — The amount of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed i
34 Troubleshootingcomputer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive te
Troubleshooting 35MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the
36 TroubleshootingMicrosoft® Windows Vista®:1Click the Windows Vista start button → Control Panel→ Programs→ Programs and Features.2Select the progr
Troubleshooting 37TIME-OF-DAY NOT SET-PLEASE RUN THE SYS T E M SETUP PROGRAM — The time or date stored in the system setup program does not match the
38 Troubleshooting• If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partition
Troubleshooting 39Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, read and follow the safety instructions provided
4 ContentsTroubleshooting Software and Hardware Problems . . . . . . . . . . . . . . . . . . . . . . 38Dell Diagnostics. . . . . . . . . . . . . . .
40 Troubleshooting4Use the up- and down-arrow keys to select Diagnostics from the boot menu and then press <Enter>.The computer runs the Pre-boo
Troubleshooting 41Starting the Dell Diagnostics From the Drivers and Utilities MediaBefore running the Dell Diagnostics, enter the system setup progra
42 Troubleshooting9At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you w
Troubleshooting 43 NOTE: It is recommended that you select Extended Test to perform a more thorough check of devices in the computer.For any problem
44 TroubleshootingThe following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:Troubleshooting Tips• If
Troubleshooting 45 NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell comput
46 TroubleshootingIF THE POWER LIGHT IS STEADY AMBER — There is a power problem, a device may be malfunctioning or incorrectly installed.• Ensure tha
Troubleshooting 47• Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by you
48 TroubleshootingA program is designed for an earlier Windows operating systemRUN THE PROGRAM COMPATIBILITY WIZARD —Windows Vista:The Program Compati
Troubleshooting 49BACK UP YOUR FILES IMMEDIATELY —• Use a virus-scanning program to check the hard drive, CDs, or DVDs• Save and close any open files
Contents 5Problems With Your Order. . . . . . . . . . . . . . . . 67Product Information . . . . . . . . . . . . . . . . . . . 68Returning Items fo
50 TroubleshootingClicking the Dell Support IconClick or right-click the icon to perform the following tasks:• Check your computing environment. • Vi
Reinstalling Software 51Reinstalling SoftwareDriversIdentifying DriversIf you experience a problem with any device, identify whether the driver is the
52 Reinstalling Software6Scroll down the list of devices and check for an exclamation point (a circle with a [!]) next to the device name.If an exclam
Reinstalling Software 536Right-click the device for which the new driver was installed, and click Properties.7Click the Driver tab.8Click Roll Back Dr
54 Reinstalling Softwarefollowing subsections, or click Extract, follow the extracting instructions, and then read the readme file.If instructed to na
Reinstalling Software 554In the System Properties window, click the Hardware tab.5Click Device Manager.6Double-click the type of device for which you
56 Reinstalling SoftwareUsing Microsoft Windows System RestoreThe Windows operating systems provide a System Restore option which allows you to return
Reinstalling Software 57Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any o
58 Reinstalling Softwareyou purchased the computer. Any programs or files added since you received your computer—including data files—are permanently
Reinstalling Software 59Dell PC Restore (Microsoft Windows XP)1Turn on the computer.During the boot process, a blue bar with www.dell.com appears at t
6 Contents
60 Reinstalling SoftwareDell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It i
Reinstalling Software 61 NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive c
62 Reinstalling Software
Finding Information 63Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media ma
64 Finding InformationSafety, Regulatory, Warranty, and Support DocumentationSee the safety and warranty information that shipped with your computer.F
Getting Help 65Getting HelpObtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cabl
66 Getting Help NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell repr
Getting Help 67• Dell Support e-mail [email protected]@us.dell.com [email protected] (Latin America and Caribbean count
68 Getting HelpProduct InformationIf you need information about additional products available from Dell, or if you would like to place an order, visit
Getting Help 69Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system dir
About Your Computer 7About Your ComputerFront View Back View1 power button, power light 2 drive activity light3 network activity lights (2) 4 diagnost
70 Getting HelpDiagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back or bottom of the computer):Express Service Code:R
Getting Help 71Contacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet conne
72 Getting Help
Index 73IndexBbeep codes, 30CCDsoperating system, 63computerbeep codes, 30crashes, 47-48restore to previous state, 55stops responding, 47conflictssoft
74 IndexIInternet connectionabout, 13options, 13setting up, 13IRQ conflicts, 38Mmemoryproblems, 46Ooperating systemmedia, 60reinstalling, 63PPC Restor
Index 75supportcontacting Dell, 71System Restore, 55-56Ttelephone numbers, 71transferring information to a new computer, 15troubleshootingconflicts, 3
76 Index
8 About Your ComputerBack Panel Connectors1 network link integrity light 2 network adapter connector (primary)3 network activity light 4 line-out conn
Setting Up Your Computer 9Setting Up Your ComputerQuick Setup CAUTION: Before you begin any of the procedures in this section, read and follow the sa
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