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Seite 1 - Dell V715w User's Guide

Dell V715w User's GuideMay 2009 www.dell.com | support.dell.comMachine type(s):4444Model(s):5dw, 1dw

Seite 2 - Contents

123465879Use the To1 Scanner unit• Access the ink cartridges and printhead.• Remove paper jams.2Printhead Install, replace, or remove the ink cartridg

Seite 3

How can I make sure my computer and printer are connected to thesame wireless network?If the printer is not on the same wireless network as the comput

Seite 4

Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers,whether Ethernet or wireless, all have

Seite 5 - Safety information

What is an IP address?An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) onan IP networ

Seite 6 - About your printer

Select the same key index on your printer as you are using on your wireless access point.Networking103

Seite 7 - Conserving ink

Maintaining the printerMaintaining ink cartridgesIn addition to the following tasks that you can perform, your printer performs an automatic maintenan

Seite 8

4 Select Printer Home.5 Choose your printer from the printer drop-down list.6 From the Maintenance tab, click Align cartridges.7 Follow the instructio

Seite 9

3 Dampen a clean, lint-free cloth with water.Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish ofth

Seite 10 - • Remove paper jams

TroubleshootingBefore you troubleshootUse this checklist to solve most printer problems:• Make sure the power cord is plugged into the printer and int

Seite 11 - Replacing ink cartridges

• “Printer is printing blank pages” on page 112• “Printer is busy or does not respond” on page 112• “Cannot delete documents from the print queue” on

Seite 12 - Recycling Dell products

REMOVE AND REINSERT THE PRINTHEAD1 Open the printer and lift the latch.2 Remove the printhead.Warning—Potential Damage: Do not touch the printhead noz

Seite 13 - • Switch to Power Saver mode

Ordering and replacing suppliesOrdering ink cartridgesPage yields available at www.dell.com/supplies. For best results, use only Dell ink cartridges.I

Seite 14

4 Reinsert the printhead, and then close the latch until it clicks.5 Close the printer.Note: If removing and reinserting the printhead does not resolv

Seite 15

Print job does not print or is missing pagesIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of t

Seite 16

Printer is printing blank pagesBlank pages may be caused by improperly installed ink cartridges.REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN

Seite 17 - Resetting to factory settings

Cannot print through USBIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:CHECK T

Seite 18

1 Press to turn off the printer.2 Check the paper tray or lift the scanner unit to check for jammed paper.3 Firmly grasp the paper, and then gently

Seite 19

2 Firmly grasp the paper, and then gently pull it out.Note: Be careful not to tear the paper while removing it.3 Reinsert the duplex unit.4 Touch DONE

Seite 20 - Checking for software updates

1 Open the ADF door, and then gently pull out the jammed paper.Note: Be careful not to tear the paper while removing it.2 Close the ADF door.3 Touch D

Seite 21 - Loading the paper tray

• “Print speed is slow” on page 118• “Computer slows down when printing” on page 118Poor quality at the edges of the pageIf the "Before you troub

Seite 22 - 4 Load the paper

Print speed is slowIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:MAXIMIZE COM

Seite 23 - 6 Insert the tray

Copier or scanner does not respondIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the followi

Seite 24

3 Press the release tab, and then remove the used ink cartridge or cartridges.124 Use two hands to install each cartridge.12Note: Install the new ink

Seite 25

Scan was not successfulIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:CHECK TH

Seite 26

Fax troubleshooting checklistIf you encounter problems sending and receiving faxes, then check the connection first:1 Check for a dial tone on the tel

Seite 27 - Loading various paper types

3 Press the arrow buttons to scroll to Dialing and Sending, and then press .4 Press the arrow buttons to scroll to Max Send Speed, and then press .5

Seite 28

4 Press the arrow buttons to scroll to Auto Fax Convert, and then press .5 Check to see if automatic fax conversion is set to On.If it is not set to

Seite 29 - Saving paper default settings

MAKE SURE THAT THE PRINTER MEMORY IS NOT FULLThe printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out

Seite 30 - 2 Close the scanner lid

Fax error messages on the printer control panelError Message: What it indicates: Possible solutions:Remote Fax ErrorThe receiving fax machine cannotre

Seite 31 - Printing

Error Message: What it indicates: Possible solutions:Failed to ConnectPhone Line ErrorPhone Line Not ConnectedThe printer cannot detect a dial tone. S

Seite 32

Memory card troubleshooting checklistBefore you troubleshoot, use the following checklist to solve most memory card problems:• Make sure that the memo

Seite 33 - Printing specialty documents

Photos do not transfer from a memory card across a wirelessnetworkIf the "Memory card troubleshooting checklist" does not solve the problem,

Seite 34 - Printing on custom-size paper

Wireless NetworkingMake sure:• The SSID is correct.Print a network setup page from the printer to check the network settings.• Your WEP key or WPA pas

Seite 35 - Working with photos

Using the printer control panel buttonsand menusUsing the printer control panelThe following diagrams explain the sections of the printer control pane

Seite 36

MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODELCompare the printer model on the CD to the printer model on the printer. The numbers

Seite 37

Cannot print and there is a firewall on the computerThird-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and com

Seite 38

Cannot print over wireless networkIf you encountered problems while installing, or if your printer does not appear in the printers folder or as a prin

Seite 39

MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICESThere may be temporary interference from electronic devices such as microwave ovens or other

Seite 40

d On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed.e Write down the SSID.Note: Make sure

Seite 41 - Bluetooth-enabled device

SELECT THE WIRELESS PORTIf you have previously set up your printer as a locally attached printer, then you may need to select the wirelessprinter to u

Seite 42

CHECK SECURITY KEYSIf you are using WEP securityA valid WEP key is:• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and

Seite 43

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER)The possible distance between devices in 802.11b or 802.11g netw

Seite 44 - Managing print jobs

2 Ping the access point:a Click , or click Start and then click Run.b In the Start Search or Run box, type cmd.c Press Enter, or click OK.The Command

Seite 45 - Resuming print jobs

Running the wireless setup again can also resolve issues due to misconfigurations that occurred when configuringthe printer for wireless access.Notes:

Seite 46 - Canceling print jobs

Use To7Select• Select menu options.• Save settings.• Feed or eject paper. Press and hold the button for 3seconds to feed or eject paper from the print

Seite 47 - Copying photos

3 Press Enter, or click OK.The Command Prompt window opens.4 Type ipconfig, and then press Enter.The IP address appears as four sets of numbers separa

Seite 48 - Enlarging or reducing images

MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED1 Click , or click Start and then click Run.2 In the Start Search or Run box, type control printers.3

Seite 49 - Adjusting copy quality

ELIMINATE SOURCES OF INTERFERENCECommon household items can potentially disrupt wireless network communications. Cordless phones (but notcellular phon

Seite 50 - Collated Not collated

7 Type the IP address you want to assign to the printer in the IP Address field.8 Click the Submit button.The Submitting Selection message appears.Con

Seite 51 - Making a duplex copy

IndexAad hoc SSID 86WEP 86ad hoc network 97ad hoc wireless network adding a printer 88creating using Windows 86additional computers installing wi

Seite 52 - Canceling copy jobs

copy job canceling 52copy quality, adjusting 49copy troubleshooting scanner unit does not close 119copying 47adjusting quality 49collating copies

Seite 53 - Scanning

Fax Setup Wizard 69fax troubleshooting cannot receive faxes 123cannot run fax software 124cannot send faxes 121error messages, printer controlpane

Seite 54

printing photos using the proofsheet 39scanning to 54supported types 36memory card cannot beinserted 127memory card slot location 9memory card tr

Seite 55

printing collate 31custom-size paper 34documents 31documents from memory card orflash drive 32envelopes 33from a Bluetooth-enableddevice 42from

Seite 56 - Scanning FAQ

software updates checking 20enabling 20speaker volume adjusting 77Speed Dial setting up 71splitter, choosing 75SSID ad hoc 86finding 100locatin

Seite 57 - Canceling scan jobs

Use To6 2-Sided/Eco ModeActivate 2-Sided to:• Print on both sides of the paper (duplex).Activate Eco-Mode to:• Print on both sides of the paper (duple

Seite 58 - Setting up the printer to fax

locating 93Windows installing printer on wired network(Ethernet) 92installing printer on wirelessnetwork 84Windows software Abbyy Sprint OCR 18Fas

Seite 59 - To connect:

To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on.Changing temporary settings into new defaultsettingsThe

Seite 60

To disable the settings timeout featureYou can disable the settings timeout feature if you do not want the printer to revert to the default settings a

Seite 61

Using the printer softwareMinimum system requirementsThe printer software requires up to 500 MB of free disk space.Supported operating systems• Micros

Seite 62 - Tips for this setup:

Use the ToDell Fast Pics(referred to as Fast Pics)Manage, edit, transfer, and print photos and documents.AdobeTM Photo Album Starter EditionView, mana

Seite 63

ContentsSafety information...5About your printer...

Seite 64

Updating the printer software (Windows only)Checking for software updates1 Click or Start.2 Click All Programs or Programs, and then select the prin

Seite 65

Loading paper and original documentsLoading the paper trayMake sure:• You use paper designed for inkjet printers.• The paper is not used or damaged.•

Seite 66 - Finland Norway United Kingdom

3 If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray.Note: When you pull the extension out, the first stop a

Seite 67

5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper.6 Insert the tray.Note: If you extended the tray to ac

Seite 68 - Setting the fax header

Loading envelopes or photo paper1 Pull tray completely out of the printer.2 Move the paper guides to the sides of tray.Loading paper and original docu

Seite 69 - Configuring the fax settings

3 Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes orphoto paper.Note: Do not mix paper type

Seite 70

5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper.2312316 Insert the tray.7 Flip up t

Seite 71 - Creating a contact list

Loading various paper typesLoad up to Make sure150 sheets of plain paper• The paper is designed for use with inkjet printers.• The paper guides rest a

Seite 72 - Sending faxes

Load up to Make sure25 sheets of labels• You use full label sheets. Partial sheets (with areas exposed by missinglabels) may cause labels to peel off

Seite 73 - Receiving faxes

Load up to Make sure20 sheets of banner paper• The print side of the banner faces down.• The leading edge of the banner paper feeds into the printer f

Seite 74 - Faxing FAQ

Printing...31Tips for printing...

Seite 75 - What is my dialing prefix?

c Press the up or down arrow button to select the default photo print size for the printer, and then press.Loading original documents on the scanner g

Seite 76 - How many rings should I set?

PrintingTips for printing• Use the appropriate paper for your print job.• Select a higher print quality for better prints.• Make sure there is enough

Seite 77 - Adjusting the ringer volume

4 Click OK to close any printer software dialogs.5 Click OK or Print.Printing pages in reverse orderBy default, the first page is printed first. If yo

Seite 78 - Superfine 300 x 300 200 x 200

1 Insert a memory card or flash drive.When the printer detects the memory device, Memory Card Detected or Storage DeviceDetected appears on the displa

Seite 79

Notes:• Most envelopes use landscape orientation.• Make sure the same orientation is also selected in the software application.Printing labels1 Load t

Seite 80 - Can I retrieve failed faxes?

Working with photosUsing a memory card or flash drive with the printerMemory cards and flash drives are storage devices frequently used with cameras a

Seite 81

Notes:• If the printer does not recognize the memory device, then remove and reinsert it.• If a flash drive or a digital camera set to mass storage mo

Seite 82

8 Press the Color/Black button to set a color or black-and-white print.When you select color or black-only printing, the light near your choice comes

Seite 83 - Printing a network setup page

Printing photos from a memory device using the printer software1 Load photo paper.2 From the printer control panel, press .3 Insert a memory card or

Seite 84

Notes:• Make sure that the digital camera is set to the correct USB mode. If the camera USB selection is incorrect,then the camera is detected as a fl

Seite 85 - Assigning a static IP address

Faxing...58Setting up the printer to fax...

Seite 86 - Advanced wireless setup

7 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eyereduction, page layout, print opt

Seite 87 - In Windows XP

Printing from a Bluetooth-enabled device• This printer is compliant with Bluetooth Specification 2.0. It supports the following profiles: Object Push

Seite 88 - In Windows 2000

5 Make sure Discovery is set to On. If necessary, press the up or down arrow button to scroll to On, and then press.The printer is now ready to accept

Seite 89 - (Windows only)

1 Insert a USB Bluetooth adapter into the USB port.Bluetooth Dongle Connected appears on the display.Warning—Potential Damage: Do not touch any cables

Seite 90

4 From the 2-Sided Printing section, select On from the drop-down menu.Note: To use the settings defined in the printer, select Use Printer Settings.5

Seite 91 - Selecting the printer

3 Press Enter, or click OK.The printer folder opens.4 Right-click the printer, and then select Set as Default Printer.Changing the printing modeTo con

Seite 92

5 Resume the print job:• If you want to resume a particular print job, then right-click the document name, and then select Resume.• If you want to res

Seite 93 - Networking FAQ

CopyingADF Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selected models. If youpurchased a printer without

Seite 94 - What is a network?

3 From the printer control panel, press .4 Press the up or down arrow button to scroll to Photo Reprint.5 Press the left or right arrow button to sel

Seite 95 - Wireless network examples

5 Press the left or right arrow button to select the setting that you want.Notes:• If you select Custom %, then press , and then press the left or ri

Seite 96 - Internet

Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t

Seite 97

Collating copies using the printer control panelIf you print multiple copies of a document, then you can choose to print each copy as a set (collated)

Seite 98 - Finding the signal strength

5 Press the left or right arrow button to select the number of pages that you want to copy on a sheet of paper. Youmay choose to copy one, two, or fou

Seite 99 - EMOVE SOURCES OF INTERFERENCE

7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document.8 Press .Canceling copy jobsTo cancel

Seite 100 - What is a MAC address?

ScanningADF Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selected models. If youpurchased a printer without

Seite 101

6 Press the arrow buttons to select the resolution quality and the original image size. Press each time you makea selection.7 Press to start scann

Seite 102 - What is a key index?

The scan is complete when the photo editing application you selected in step 5 opens on the destination computer,and the scan appears within the appli

Seite 103 - Networking

Scanning directly to e-mail using the printersoftware1 Load an original document faceup into the ADF or facedown on the scanner glass.2 Click or Sta

Seite 104 - Maintaining the printer

How do I scan in black and white?Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control p

Seite 105 - Using the printer software

FaxingCAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this productor make any electrical or cabling connectio

Seite 106 - Cleaning the scanner glass

Setup 2: Printer is sharing the line with an answering machineConnected to the same telephone wall jackEXTLINEPHONELINETo connect:1Connect the cable f

Seite 107 - Troubleshooting

About your printerThank you for choosing this printer!We've worked hard to make sure it will meet your needs.To start using your new printer righ

Seite 108 - Printhead errors

To connect:Connect the cable from the wall jack to the port of the printer.Tips for this setup:•If you have only one telephone number on your line,

Seite 109 - 2 Remove the printhead

Tips for this setup:•This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then makesure that yo

Seite 110

3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter.4 To connect a telephone to the printer

Seite 111

Scenario 4: Digital telephone service through a cable providerSetup 1: Printer is connected directly to a cable modemFollow this setup if you normally

Seite 112

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewherein the houseFollow this setup if your cable provider activated the wal

Seite 113 - Paper jam in the printer

Connecting the printer to a non-RJ-11 wall jackEXTLINETo connect:1Connect one end of a telephone cable to the port of the printer.2 Connect the othe

Seite 114 - Paper jam in the duplex unit

If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrapplug and connect the device to the port

Seite 115 - 3 Reinsert the duplex unit

EXTLINETo connect:Connect the cable from the wall jack to the port of the printer.Connecting the printer to a wall jack in GermanyThe German wall ja

Seite 116 - Print troubleshooting

Connect the printer to any of the N ports.PHONELINENFNEXTLINETo connect:1Connect one end of a telephone cable to the port of the printer.2 Connect t

Seite 117

6 Press the arrow buttons to scroll to Your Fax Number, and then press .7 Enter your fax number or your telephone number, and then press .Setting th

Seite 118 - Copy and scan troubleshooting

Conserving ink• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal andare ideal for printing documen

Seite 119 - 3 Lower the scanner unit

Configuring fax settings using the printer control panel1 From the printer control panel, press .2 Press the arrow buttons to scroll to Fax Setup, an

Seite 120 - Fax troubleshooting

Creating a contact listYou can create a contact list using the Address Book in the printer control panel or the phone book in the fax software.If you

Seite 121 - Cannot send faxes

c Press the arrow buttons to select whether you want to add a contact manually or import a contact. Press when you make a selection.• If you want to a

Seite 122 - ENABLE ERROR CORRECTION

If you want to send a fax to a group of numbers (broadcast fax):a Press the right arrow button.b Enter another number, and then press .Repeat steps a

Seite 123 - Cannot receive faxes

When the number of rings you set is detected, the printer automatically receives the incoming fax.Warning—Potential Damage: Do not touch the cables or

Seite 124

To set up the fax:1 Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 58.2 Configure the fa

Seite 125

If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answerto On so that you can receive both your

Seite 126 - Memory card troubleshooting

Make sure the printer is connected properly to the telephone line1 While the printer is connected to a telephone line through the port on the back o

Seite 127 - HECK THE NETWORK CONNECTION

If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This settinglets you receive both voice

Seite 128 - Network troubleshooting

3 When prompted, enter the fax number of the recipient, and then press .How do I know that the fax was sent successfully?You can set the printer to p

Seite 129 - Wireless Networking

What are you looking for? Find it hereHelp using the printer software Windows HelpOpen a printer software program or application, andthen click Help.C

Seite 130 - RECONNECT THE POWER SUPPLY

How do I forward a fax?1 From the printer control panel, press .2 Press the arrow buttons to scroll to Fax Setup, and then press .3 Press the arrow

Seite 131 - Wireless troubleshooting

If an incoming fax or an outgoing fax fails due to power loss, then the printer automatically prints an error report thenext time it is turned on. For

Seite 132 - ISCONNECT FROM VPN SESSION

NetworkingInstalling the printer on a wireless networkWireless network compatibilityYour printer contains an IEEE 802.11n wireless print server. Your

Seite 133

Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access p

Seite 134 - SELECT THE WIRELESS PRINTER

Installing the printer on a wireless networkBefore you install the printer on a wireless network, make sure that:• Your wireless network is set up and

Seite 135 - HECK NETWORK NAME

Special wireless installation instructionsThe following instructions apply to customers outside of North America who are using a wireless broadband bo

Seite 136 - HECK MAC ADDRESS

7 Type the IP address you want to assign to the printer in the IP Address field.8 Click the Submit button.The Submitting Selection message appears.To

Seite 137 - CHECK MAC ADDRESS

6 Click Set up a wireless ad-hoc (computer-to-computer) network, when you are prompted to choose aconnection option, and then click Next.7 Follow the

Seite 138

11 Under Preferred Networks, delete any existing networks.a Select the network to be removed.b Click Remove to delete the network from the list.12 Cli

Seite 139 - CHECK POWER

3 Select Printer Home.4 Click the Settings tab.5 Click Wireless setup utility link.6 Follow the instructions on the computer screen.Note: Windows Vist

Seite 140

Understanding the parts of the printer123456789101112Use the To1Scanner lid Access the scanner glass.2Scanner glass Scan, copy, or fax photos and docu

Seite 141 - LIMINATE NETWORK CONGESTION

5 Click the Wireless setup utility link.6 Follow the instructions on the computer screen to set up the printer wirelessly.Note: There is no need to re

Seite 142

If the printer is currently set up locally (using USB connection)1Plug an Ethernet cable into the printer and into an available port on a switch or wa

Seite 143 - PURCHASE A NEW ROUTER

b Right-click the name of your printer.c Click Properties.d Click the Ports tab, and then click Add Port.e Select Local Port, and then click New Port.

Seite 144

If the Welcome screen does not appear after a minute, do one of the following:a Click , or click Start and then click Run.b In the Start Search or Ru

Seite 145

An SSID can contain up to 32 alphanumeric characters.Where do I find my SSID?You can find the SSID for the wireless network by viewing the settings on

Seite 146

Wired network example• A desktop computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch.• The network is conne

Seite 147

Scenario 2: Wireless network with Internet access•All computers and printers connect to the network using a wireless access point or wireless router.•

Seite 148

The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter.How do I attach the install

Seite 149

The following table compares the characteristics and requirements of the two types of wireless networks.Infrastructure Ad hocCharacteristicsCommunicat

Seite 150

How can I improve wireless signal strength?A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If th

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