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474 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
- User's Guide 1
- 2 Contents 4
- Computers 93 5
- Computers 121 6
- (CUPS) 127 6
- Using Your Printer 139 7
- 6 Contents 8
- Printing 237 9
- 8 Contents 10
- Know Your Printer 257 11
- 10 Contents 12
- 12 Contents 14
- Maintaining Your Printer 369 15
- Troubleshooting 429 16
- Appendix 475 18
- Before Beginning 19
- Notes, Notices, and Cautions 21
- As for RSA BSAFE 22
- Finding Information 25
- 24 Finding Information 26
- 26 Finding Information 28
- Product Features 29
- 28 Product Features 30
- About the Printer 31
- Space Requirements 32
- Securing the Printer 33
- Ordering Supplies 34
- About the Printer 33 35
- 34 About the Printer 36
- Setting up the Printer 37
- (Printer Setup) 37
- Preparing Printer Hardware 39
- 40 Preparing Printer Hardware 42
- (Recommended) 54
- When Using the Operator panel 56
- Navigator 58
- For DHCP network: 68
- For Fixed IP networks: 73
- Connecting Your Printer 81
- Direct Connection 82
- Network Connection 83
- Turning on the Printer 84
- Setting the IP Address 85
- Verifying the IP Settings 88
- Setting the IP Address 87 89
- 88 Setting the IP Address 90
- Loading Paper 91
- 92 Loading Paper 94
- Windows Computers 95
- Direct Connection Setup 97
- Network Connection Setup 100
- Before Installation 106
- 64-bit Edition 107
- Start Remote Registry 108
- Disable User Account Control 109
- Disable Simple File Sharing 110
- Installing the Printer Driver 111
- 2003 x64 Edition 113
- Point and Print 115
- Peer-to-Peer 117
- Macintosh Computers 123
- When Using IP Printing 124
- When Using Bonjour 124
- When Using a USB Connection 125
- When Using a USB connection 126
- Configuring Settings 128
- Linux Computers (CUPS) 129
- Setting Up the Queue 130
- Setting the Default Queue 131
- Setup Overview 132
- Using Your Printer 141
- Overview 143
- When Using the Operator Panel 144
- When Using the Tool Box 144
- Printer Status 145
- Printer Jobs 145
- Printer Settings 145
- Online Help 147
- Order Supplies at: 147
- Contact Dell Support at: 147
- Setting Up From Web Browser 147
- For Firefox 2.0 or Later 148
- Page Display Format 150
- Left Frame 152
- Right Frame 153
- Details of the Menu Items 154
- Purpose: 157
- Val u e s: 157
- Job List 159
- Completed Jobs 159
- System Settings 167
- Secure Settings 170
- Paper Density 172
- Adjust BTR 173
- Adjust Fuser 173
- Auto Registration Adjustment 174
- Clean Developer 175
- Reset Defaults 175
- Initialize PrintMeter 176
- Non-Dell Toner 176
- Adjust Altitude 176
- Print Server Settings 177
- Print Server Setup Page 178
- E-Mail Alert Setup Page 183
- Basic Information 185
- Port Settings 185
- Workgroup Sets the workgroup 191
- SNMP v1/v2c 195
- Wireless LAN 198
- Set Password 201
- Copy Printer Settings 206
- Print Volume 206
- Dell ColorTrack 207
- Tray Settings 209
- Print Media Guidelines 211
- Recommended Paper 212
- Unacceptable Paper 213
- Selecting Paper 213
- Selecting Pre-Punched Paper 214
- Print Media Guidelines 213 215
- 214 Print Media Guidelines 216
- NOTE: Set LetterH Dup Mode 216
- Envelopes 217
- Storing Print Media 219
- Supported Paper Sizes 220
- Supported Paper Types 221
- Paper Type Specifications 221
- 220 Print Media Guidelines 222
- Loading Print Media 223
- Sheet Feeder 226
- Envelope #10 227
- Monarch or DL 227
- Envelope #10, Monarch, or DL 231
- Using the SSF 233
- Linking Trays 234
- Operator Panel 235
- Operator Panel 235 237
- 236 Operator Panel 238
- Printing 239
- Sending a Job to Print 242
- Canceling a Print Job 242
- Duplex Printing 243
- Secure Print 248
- Private MailBox Print 248
- Public MailBox Print 248
- Proof Print 248
- Storing Print Jobs 249
- Printing the Stored Jobs 249
- MailBox Print) 249
- Printing a Report Page 250
- Printing Font Sample List 251
- Settings 254
- Resetting Defaults 256
- Adjusting the Language 257
- 256 Printing 258
- Know Your Printer 259
- Printer Settings Report 261
- Menu Settings 262
- Printer Maintenance 266
- Date & Time 271
- Color Registration Adjustment 272
- Initialize Print Meter 275
- TCP/IP Settings 278
- Diagnosis 279
- Chart Print 280
- Machine Check 280
- Paper Wrinkle Check Mode 281
- Environment Sensor Info 282
- Report / List 285
- Admin Menu 286
- Paper Tray 287
- Paper Size 287
- Orientation 288
- Symbol Set 291
- Font Size 291
- Font Pitch 292
- Form Line 292
- Quantity 293
- Image Enhance 293
- Hex Dump 293
- Draft Mode 294
- LineTermination 294
- Default Color 294
- Ethernet 295
- Wireless Status 295
- Reset Wireless 298
- IP Filter 302
- IEEE 802.1x 302
- Reset LAN 302
- USB Settings 303
- Auto Reset 304
- Fault Time-out 304
- Job Time-out 304
- Audio Tone 305
- Def. Paper Size 306
- Auto Log Print 307
- Print ID 307
- Print Text 308
- Banner Sheet 308
- RAM Disk 308
- Substitute Tray 309
- Set Avail. Time 309
- Secure Job Exp 310
- ColorTrack Mode 311
- NoAcct User Prt 311
- Col. Tra Err Rep 311
- LetterH Dup Mode 311
- Maintenance 312
- Auto Reg Adj 315
- Color Reg Adj 315
- Toner Refresh 317
- Drum Refresh 317
- Init PrintMeter 317
- Clear Storage 317
- Non-DELL Toner 318
- Panel Language 324
- Print Menu 324
- Private Mail Box 325
- Public Mail Box 326
- Panel Lock 328
- Understanding Your Printer 331
- Software 331
- User Setup Disk Creating Tool 332
- Software Update 332
- Printer Settings Utility 333
- Troubleshooting 334
- Status Monitor Widget Feature 334
- Printer Status Window 336
- Printer Status Image Area 337
- Order Supplies button 337
- Order Window 338
- Preferences 339
- Service Tag button 340
- Distributions 340
- Printing system 341
- Printer Selection Window 342
- Toner Alert 344
- Order Online 344
- Refresh button 344
- Close button 344
- Select Printer Model 345
- Order by Phone 345
- Service Tag Window 346
- Settings Window 346
- Update of status 347
- Port Number Settings 347
- Protocol Settings - SNMP 347
- Order URL 347
- Understanding Fonts 349
- Pitch and Point Size 350
- Bitmapped and Scalable Fonts 351
- Resident Fonts 353
- Symbol Sets 354
- 354 Understanding Fonts 356
- Devices (WSD) 363
- Printer Setup 364
- Specifications 367
- Environment 368
- Altitude 369
- 368 Specifications 370
- Maintaining Your Printer 371
- Storing Consumables 375
- Removing the Toner Cartridge 376
- Installing a Toner Cartridge 377
- 376 Maintaining Your Printer 378
- Close the toner access cover 378
- Removing the PHD Unit 379
- 378 Maintaining Your Printer 380
- Open the belt unit 380
- Installing a PHD Unit 381
- 380 Maintaining Your Printer 382
- Maintaining Your Printer 381 383
- Close the front cover 385
- Replacing the Retard Roller 386
- Maintaining Your Printer 385 387
- Cleaning Inside the Printer 389
- 388 Maintaining Your Printer 390
- Maintaining Your Printer 389 391
- 390 Maintaining Your Printer 392
- Maintaining Your Printer 391 393
- Cleaning the CTD Sensor 394
- 394 Maintaining Your Printer 396
- Adjusting Color Registration 398
- Determining Values 399
- Slow Scan 400
- Entering Values 401
- Maintaining Your Printer 401 403
- 402 Maintaining Your Printer 404
- Removing Options 405
- Removing Options 405 407
- Removing Options 407 409
- 410 Removing Options 412
- Turn on the printer 412
- Clearing Jams 413
- Clearing Jams 415 417
- Sheet Tray 418
- Clearing Jams 417 419
- Clearing Jams 421 423
- Clearing Jams 423 425
- 428 Clearing Jams 430
- Troubleshooting Guide 433
- Printing Problems 434
- Print Quality Problems 436
- The output is too light 437
- 436 Troubleshooting Guide 438
- CAUTION: Using the Refresh 439
- 438 Troubleshooting Guide 440
- Random spots/Blurred images 441
- The entire output is blank 442
- Streaks appear on the output 444
- Pitched color dots 446
- Vertical blanks 447
- Ghosting 448
- Light-induced fatigue 450
- Bead-Carry-Out (BCO) 451
- Jagged characters 452
- Auger mark 454
- Wrinkled/Stained paper 455
- 454 Troubleshooting Guide 456
- Jam/Alignment Problems 457
- 456 Troubleshooting Guide 458
- • SSF Multi-feed Jam 458
- Images are skewed 460
- SSF Misfeed Jam 462
- 462 Troubleshooting Guide 464
- Regi Jam (Exit Sensor On JAM) 465
- SSF Multi-feed Jam 466
- 466 Troubleshooting Guide 468
- Other Problems 469
- 468 Troubleshooting Guide 470
- Contacting Service 472
- Troubleshooting Guide 471 473
- 472 Troubleshooting Guide 474
- Troubleshooting Guide 473 475
- 474 Troubleshooting Guide 476
- Appendix 477
- Warranty and Return Policy 480
- Contacting Dell 480
- Appendix 479 481
- 480 Appendix 482
- Numerics 483
- FOR PROOF ONLY 484
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