Dell XPS M1210 PP11S Bedienungshandbuch

www.dell.com | support.dell.comDell™ XPS™ M1210Owner’s ManualModel PP11S

10 ContentsCleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Computer, Keyboard, and Display . . . . . . . . . . . .

100 TroubleshootingMobile Broadband (Wireless Wide Area Network) NOTE: The Dell Mobile Broadband Card Utility user’s guide and the Mobile Broadband E

Troubleshooting 101If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the comp

102 TroubleshootingVERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —1Click the Start button, click Control Panel, and then click Printers and Other H

Troubleshooting 103No sound from integrated speakersADJUST THE WINDOWS VOLUME CONTROL —Double-click the speaker icon in the lower-right corner of your

104 TroubleshootingTO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —1Shut down the computer.2Disconnect the mouse.3Turn on the c

Troubleshooting 105ADJUST THE WINDOWS DISPLAY SETTINGS —1Click the Start button and then click Control Panel.2Click Appearance and Themes.3Click the a

106 Troubleshooting3Click System.4In the System Properties window, click the Hardware tab.5Click Device Manager.6Scroll down the list to see if any de

Troubleshooting 107time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to contin

108 Troubleshooting9When the name of the appropriate driver appears, click Next.10Click Finish and restart your computer.Resolving Software and Hardwa

Troubleshooting 109 NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ comp

Finding Information 11Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media ma

110 TroubleshootingEnabling System RestoreIf you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is autom

Troubleshooting 1116When prompted, click Yes.The computer restarts. Because the computer is restored to its original operating state, the screens that

112 TroubleshootingUsing the Operating System CDBefore You BeginIf you are considering reinstalling the Windows XP operating system to correct a probl

Adding and Replacing Parts 113Adding and Replacing PartsBefore You BeginThis section provides procedures for removing and installing the components in

114 Adding and Replacing PartsBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential dama

Adding and Replacing Parts 115 NOTE: To replace the battery, follow the removal procedure in reverse order. When you are replacing the battery, ensur

116 Adding and Replacing Parts4Slide the drive out of the bay. Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is h

Adding and Replacing Parts 117To replace the hard drive in the hard drive bay:1Follow the procedures in "Before You Begin" on page 113. 2Tur

118 Adding and Replacing Parts4Remove the hard drive from the hard drive carrier by carefully bending the carrier plastics.5Remove the new drive from

Adding and Replacing Parts 119Returning a Hard Drive to DellReturn your old hard drive to Dell in its original or comparable foam packaging. Otherwise

12 Finding Information• How to set up my computer Setup Diagram• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and

120 Adding and Replacing Parts NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.

Adding and Replacing Parts 1214Ground yourself and install the new memory module:aAlign the notch in the module edge connector with the tab in the con

122 Adding and Replacing Parts NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin

Adding and Replacing Parts 123 NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin

124 Adding and Replacing PartsWLAN Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produc

Adding and Replacing Parts 1255If a WLAN card is not already installed, go to step 6. If you are replacing a WLAN card, remove the existing card:aDisc

126 Adding and Replacing Parts NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card

Adding and Replacing Parts 127 NOTICE: To avoid damage to the WLAN card, never place cables under the card. NOTE: Your WLAN card may have two or thre

128 Adding and Replacing PartsMobile Broadband Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions i

Adding and Replacing Parts 1295If a Mobile Broadband card is not already installed, go to step 6. If you are replacing a Mobile Broadband card, remove

Finding Information 13• Solutions — Troubleshooting hints and tips; articles from technicians; online courses; and frequently asked questions• Communi

130 Adding and Replacing PartsbRelease the Mobile Broadband card by pushing the metal securing tabs toward the front of the computer until the card po

Adding and Replacing Parts 131 NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card

132 Adding and Replacing Parts6Install the replacement Mobile Broadband card:aInsert the Mobile Broadband card connector into the system board connect

Adding and Replacing Parts 133 NOTICE: To avoid damage to the Mobile Broadband card, never place cables under the card.bConnect the two antenna cable

134 Adding and Replacing PartsSubscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safe

Adding and Replacing Parts 135If you ordered a card with Bluetooth wireless technology with your computer, it is already installed. NOTICE: To help p

136 Adding and Replacing Parts

Dell™ QuickSet 137Dell™ QuickSet NOTE: This feature may not be available on your computer.Dell™ QuickSet provides you with easy access to configure o

138 Dell™ QuickSet

Traveling With Your Computer 139Traveling With Your ComputerIdentifying Your Computer• Attach a name tag or business card to the computer.• Write down

14 Finding Information• Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSetDell QuickSe

140 Traveling With Your ComputerTravel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not ch

Contacting Dell 141Contacting Dell To contact Dell electronically, you can access the following websites:• www.dell.com•support.dell.com (support)For

142 Contacting DellArgentina (Buenos Aires)International Access Code: 00Country Code: 54City Code: 11Website: www.dell.com.arE-mail: la-techsupport@de

Contacting Dell 143Barbados Website: www.dell.com/bbE-mail: [email protected] Support1-800-534-3142Belgium (Brussels)International Access

144 Contacting DellCanada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusWebsite: support.ca.dell.comAutoT

Contacting Dell 145China (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: support.dell.co

146 Contacting DellCosta Rica Website: www.dell.com/crE-mail: [email protected] Support0800-012-0231Czech Republic (Prague)International

Contacting Dell 147El Salvador Website: www.dell.com/ecE-mail: [email protected] Support800-6132Finland (Helsinki)International Access Co

148 Contacting DellGermany (Frankfurt)International Access Code: 00Country Code: 49City Code: 69Website: support.euro.dell.comE-mail: tech_support_cen

Contacting Dell 149Hong KongInternational Access Code: 001Country Code: 852Website: support.ap.dell.comTechnical Support E-mail: support.dell.com.cn/e

About Your Computer 15About Your ComputerDetermining Your Computer’s ConfigurationBased on selections that you made when purchasing your computer, you

150 Contacting DellIreland (Cherrywood)International Access Code: 00Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_sup

Contacting Dell 151Jamaica E-mail: [email protected] Support (dial from within Jamaica only)1-800-440-9205Japan (Kawasaki)International A

152 Contacting DellKorea (Seoul)International Access Code: 001Country Code: 82City Code: 2E-mail: [email protected]: 080-200-3800Tech

Contacting Dell 153Malaysia (Penang)International Access Code: 00Country Code: 60City Code: 4Website: support.ap.dell.comTechnical Support (XPS)toll-f

154 Contacting DellNetherlands (Amsterdam)International Access Code: 00Country Code: 31City Code: 20Website: support.euro.dell.com Technical Support f

Contacting Dell 155Poland (Warsaw)International Access Code: 011Country Code: 48City Code: 22Website: support.euro.dell.comE-mail: pl_support_tech@del

156 Contacting DellSingapore (Singapore)International Access Code: 005Country Code: 65NOTE: The phone numbers in this section should be called from wi

Contacting Dell 157Spain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comHome and Small BusinessTechni

158 Contacting DellTai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: support.dell.com.cn/emailTechnical Suppo

Contacting Dell 159U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comE-mail: dell_direct_suppo

16 About Your ComputerFront ViewCAMERA — For more information about the camera, see "Using the Optional Camera" on page 45.DISPLAY — For mor

160 Contacting DellU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech

Contacting Dell 161U.S. Virgin Islands E-mail: [email protected] Supporttoll-free: 1-877-702-4360Venezuela Website: www.dell.com/veE-mail

162 Contacting Dell

Specifications 163SpecificationsProcessorProcessor type Intel® Core™ Duo, Intel Celeron® M, or Intel Pentium® M processorsL1 cache 32 KBL2 cache 1 MB,

164 Specifications 5-in-1 Media Memory Card Reader5-in-1 media memory card controller Ricoh R5C8325-in-1 media memory card connector 5-in-1 combo card

Specifications 165CommunicationsModem:Ty p ev.92 56K MDCControllersoftmodemInterfaceIntel High-Definition AudioNetwork adapter 10/100 Ethernet LAN on

166 SpecificationsAudioAudio type two-channel high-definition audio codecAudio controller Sigmatel STAC9220 CodecStereo conversion 24-bit (analog-to-d

Specifications 167KeyboardNumber of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan)Layout QWERTY/AZERTY/KanjiTouch PadX/Y position resolution (grap

168 SpecificationsTemperature range:Operating0° to 35°C (32° to 95°F)Storage–40° to 60°C (–40° to 140°F)Coin-cell battery CR-2032AC AdapterInput volta

Specifications 169PhysicalHeight 31.4 mm (1.2 inches) Width 299 mm (11.96 inches)Depth 220.98 mm (8.7 inches)Weight (with 6-cell battery and optical d

About Your Computer 17SPEAKERS (2) — To adjust the volume of the integrated speakers, press the media control buttons. DEVICE STATUS LIGHTSIf the comp

170 Specifications

Appendix 171AppendixUsing the System Setup Program NOTE: Your operating system may automatically configure most of the options available in the syste

172 AppendixThe window at the bottom tells you how to control the system setup program with key functions. Use these keys to select a category, modify

Appendix 1733Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, contin

174 AppendixFloppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive

Appendix 175Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-p

176 AppendixThese limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is n

Glossary 177GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic

178 Glossarybus — A communication pathway between the components in your computer.bus speed — The speed, given in MHz, that indicates how fast a bus c

Glossary 179disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows ce

18 About Your ComputerMEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback.Turns on when wireless networking is enabled. To enable or di

180 GlossaryExpress Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for a

Glossary 181Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohe

182 GlossaryMB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage,

Glossary 183partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each pa

184 GlossaryRFI — radio frequency interference — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. R

Glossary 185Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electri

186 Glossaryfaster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display.video

Index 187IndexNumbers5.1 surround sound mode, 685-in-1 media memory card reader, 73, 134Aaudio deviceconnecting, 56enabling, 67audio. See soundBbatter

188 Index188 IndexDell Diagnosticsabout, 85starting from the Drivers and Utilities CD, 86starting from your hard drive, 85Dell MediaDirectabout, 54pro

Index 189Kkeyboarddescription, 19numeric keypad, 35problems, 96removing, 122shortcuts, 36keyboard status lights, 17keypadnumeric, 35LlabelsMicrosoft W

About Your Computer 19MICROPHONE/LINE-IN CONNECTOR — Attach a microphone or other sound input device to the connector. For information about how to

190 Index190 Indexprinter (continued)problems, 101setting up, 29USB, 30problemsblue screen, 97CD drive, 89CD-RW drive, 89computer crashes, 97computer

Index 191Ttechnical specifications, 163technical supportpolicy, 175telephone numbers, 141touch padbuttons, 19customizing, 38description, 19problems, 1

192 Index192 Index

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 About Your ComputerLeft Side View MODEM CONNECTOR (RJ-11) NOTICE: The network connector is slightly larger than the modem connector. To help preven

About Your Computer 21WI -FI CATCHER™ LIGHT — The light operates as follows:• Flashing green: Searching for networks • Solid green: Strong network fo

22 About Your ComputerVIDEO CONNECTORBack ViewNETWORK CONNECTOR (RJ-45)BATTERY — When a battery is installed, you can use the computer without connect

About Your Computer 23 CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countri

24 About Your Computer CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-ai

Setting Up Your Computer 25Setting Up Your ComputerConnecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the Internet

26 Setting Up Your Computer4In the next window, click the appropriate option:• If you do not have an ISP and want to select one, click Choose from a l

Setting Up Your Computer 27Running the Files and Settings Transfer Wizard With the Operating System CD NOTE: This procedure requires the Operating Sy

28 Setting Up Your ComputerRunning the Files and Settings Transfer Wizard Without the Operating System CDTo run the Files and Settings Transfer Wizard

Setting Up Your Computer 29Transfer Data to the New Computer1On the Now go to your old computer screen on the new computer, click Next.2On the Where a

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 About Your Computer . . . . . . . . . . . .

30 Setting Up Your ComputerConnecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.1Complete the operating system

Setting Up Your Computer 31Surge ProtectorsSurge protectors and power strips equipped with surge protection help prevent damage to your computer from

32 Setting Up Your Computer

Using the Display 33Using the DisplayAdjusting BrightnessWhen a Dell™ computer is running on battery power, you can conserve power by setting the brig

34 Using the DisplayIf you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the clo

Using the Keyboard and Touch Pad 35Using the Keyboard and Touch PadNumeric KeypadThe numeric keypad functions like the numeric keypad on an external k

36 Using the Keyboard and Touch PadKey CombinationsSystem FunctionsDisplay FunctionsPower ManagementMicrosoft® Windows® Logo Key Functions<Ctrl>

Using the Keyboard and Touch Pad 37QuickSet Key CombinationsIf QuickSet is installed, you can use other shortcut keys for functions such as the Batter

38 Using the Keyboard and Touch PadThe touch pad has silk screening on the right side and at the bottom to indicate vertical and horizontal scrolling

Using a Battery 39Using a BatteryBattery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Gui

4 Contents3 Using the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Adjusting Brightness. . . . . . . . . . . . . . . . . . .

40 Using a Battery CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste dispo

Using a Battery 41Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as describ

42 Using a BatteryTo enter standby mode:• Click Start→ Shut Down→ Stand by.or• Depending on how you set the power management options on the Advanced t

Using a Battery 43Configuring Power Management SettingsYou can use the QuickSet Power Management Wizard or Windows Power Options Properties to configu

44 Using a Battery

Using the Optional Camera 45Using the Optional CameraIf you ordered a camera when you bought your computer, the camera is integrated in the computer d

46 Using the Optional CameraManually Adjusting the Camera SettingsIf you do not want the camera to use automatic settings, you can manually adjust the

Using the Optional Camera 47The QuickCapture window appears and the blue camera light turns on. You can now direct the camera to point at the object o

48 Using the Optional Camera

Using Multimedia 49Using MultimediaPlaying a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray close

Contents 56 Using the Optional Camera . . . . . . . . . . . . . . . . . . . . . . . 45Accessing the Camera’s Help File . . . . . . . . . . . . . . .

50 Using Multimedia3Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a CD/DVD drive that

Using Multimedia 51Adjusting the PictureIf an error message notifies you that the current resolution and color depth are using too much memory and pre

52 Using Multimedia NOTE: Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus.1Click Start→ All Programs→ Ro

Using Multimedia 53DVD-Writable DrivesHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Ro

54 Using MultimediaUsing Dell Media Experience and Dell MediaDirect™ Based on configuration settings and selections you made when ordering your comput

Using Multimedia 55 Dell MediaDirect and Dell Media Experience HelpThe Dell media application program on your computer provides help information. When

56 Using MultimediaConnecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio

Using Multimedia 57It is recommended that you connect video and audio cables to your computer in one of the following combinations. NOTE: See the dia

58 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to

Using Multimedia 591Turn off the computer and the TV and/or the audio device that you want to connect.2Connect the composite video adapter to the S-vi

6 Contents8Using Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71ExpressCards. . . . . . . . . . . . . . . . . . . . . . .

60 Using Multimedia8See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 68 to ensure that the computer recognizes

Using Multimedia 614Plug the other end of the composite video cable into the composite video-input connector on the TV.5Plug the single-connector end

62 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect.2Connect the composite video adapter to the S-video

Using Multimedia 636Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device.7Turn on the TV, tu

64 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect.2Connect the component video adapter to the S-video

Using Multimedia 65Component Video and S/PDIF Digital Audio1 S-video TV-out connector 2 component video adapter 1 component video adapter 2 component

66 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect.2Connect the component video adapter to the S-video

Using Multimedia 67Enabling S/PDIF Digital AudioIf your computer has a DVD drive, you can enable digital audio for DVD playback.1Click Start, point to

68 Using Multimedia7Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option.8Click

Using Multimedia 692Connect the speaker’s green cable connector to the left headphone connector.3Connect the speaker’s yellow cable connector to the r

Contents 7Computer Tracking Software . . . . . . . . . . . . . . . . . . . . . . . . . . 84If Your Computer Is Lost or Stolen. . . . . . . . . . .

70 Using Multimedia1 green cable connector 2 yellow cable connector21

Using Cards 71Using CardsExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless

72 Using Cards2Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force t

Using Cards 73Media Memory Cards The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and v

74 Using CardsTo install a media memory card:1Hold the card with the top side of the card facing up. 2Slide the card into the slot until the card is c

Using Networks 75Using NetworksPhysically Connecting to a Network or Broadband ModemBefore you connect your computer to a network, the computer must h

76 Using NetworksNetwork Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of s

Using Networks 77Start Button and Connect To Option1Click Start→ Connect To→ Show all connections.If Wireless Network Connection does not appear under

78 Using Networks9Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router.10Ensure tha

Using Networks 79Determining the Wireless Network Device ManagerDepending on the software installed on your computer, different wireless configuration

8 ContentsNetwork Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Wireless Local Area Network (WLAN). . . . . . . . . . .

80 Using NetworksMonitoring the Status of the Wireless Network Card Through Dell™ QuickSetThe wireless activity indicator(s) provide you with an easy

Using Networks 81Checking Your Dell Mobile Broadband CardDepending on what you selected when you purchased your computer, the computer has a variety o

82 Using NetworksEnabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to connect to a Mobile Broadband network, ensure that you

Securing Your Computer 83Securing Your ComputerSecurity Cable Lock NOTE: Your computer does not ship with a security cable lock.A security cable lock

84 Securing Your Computer• Do not share your password with other people.• Ensure that people are not watching you when you type your password. NOTICE

Troubleshooting 85TroubleshootingDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in

86 TroubleshootingThe computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

Troubleshooting 872If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the er

88 Troubleshooting4When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.5When the te

Troubleshooting 89Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Infor

Contents 9Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Returning a Hard Drive to Dell . . . . . . . . . . .

90 TroubleshootingIf you hear an unfamiliar scraping or grinding sound• Ensure that the sound is not caused by the program that is running.• Ensure th

Troubleshooting 91• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter

92 TroubleshootingCACHE DISABLED DUE TO FAILURE — The primary cache internal to the microprocessor has failed. Contact Dell. See "Contacting Dell

Troubleshooting 93HARD-DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard Drive

94 TroubleshootingMEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall th

Troubleshooting 95TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM — The time or date stored in the system setup program does not match the sys

96 TroubleshootingKeyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Troubleshooting 97Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in th

98 TroubleshootingDell MediaDirect™ problemsCHECK THE DELL MEDIADIRECT HELP FILE FOR INFORMATION — Click the question mark icon at the bottom of the D

Troubleshooting 99RUN THE DELL DIAGNOSTICS — If all tests run successfully, the error condition is related to a software problem. See "Dell Diagn