Dell XPS 710 Bedienungsanleitung PDF herunterladen (Seite 87)

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CD and DVD drive problems

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Problems writing to a CD/DVD-RW drive

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Hard drive problems

E-Mail, Modem, and Internet Problems

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Run the Hardware Troubleshooter — See Resolving Software and Hardware Incompatibilities.

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Run the Dell Diagnostics —

See Dell Diagnostics.

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

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Adjust the Windows volume control —

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l Click the speaker icon in the lower-right corner of your screen.

l Ensure that the volume is turned up by clicking the slidebar and dragging it up.

l Ensure that the sound is not muted by clicking any boxes that are checked.

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Check the speakers and subwoofer — See Sound and Speaker Problems.

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Close other programs — The CD/DVD-RWdrivemustreceiveasteadystreamofdataduringthewritingprocess.Ifthestreamisinterrupted,

an error occurs. Try closing all programs before you write to the CD/DVD-RW.

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Turn off standby mode in Windows before writing to a CD/DVD-RW disc — See Standby Mode or search for the keyword standby in

Windows Help and Support Center (click Start, then click Help and Support) for information on power management modes.

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Run Check Disk — 

1. Click Start, then click My Computer.

2. Right-click Local Disk C:.

3. Click Properties.

4. Click the Tools tab.

5. Under Error-checking, click Check Now.

6. Click Scan for and attempt recovery of bad sectors.

7. Click Start.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

NOTE: Do not plug a telephone cable into the network adapter connector (see Back I/O Connectors).

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Check the Microsoft Outlook®Express security settings — If you cannot open your e-mail attachments:

1. In Outlook Express, click Tools, click Options, and then click Security.

2. Click Do not allow attachments to remove the checkmark, as needed.

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