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Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide
file:///T|/htdocs/systems/ws670/EN/ug_en/client_h.htm[3/20/2013 9:32:01 AM]
Aruba General Support toll-free: 800-1578
Australia (Sydney)
International Access
Code: 0011
Country Code: 61
City Code: 2
E-mail (Australia): [email protected]
E-mail (New Zealand): [email protected]
Home and Small Business 1-300-65-55-33
Government and Business toll-free: 1-800-633-559
Preferred Accounts Division (PAD) toll-free: 1-800-060-889
Customer Care toll-free: 1-800-819-339
Corporate Sales toll-free: 1-800-808-385
Transaction Sales toll-free: 1-800-808-312
Fax toll-free: 1-800-818-341
Austria (Vienna)
International Access
Code: 900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales 0820 240 530 00
Home/Small Business Fax 0820 240 530 49
Home/Small Business Customer Care 0820 240 530 14
Preferred Accounts/Corporate Customer Care 0820 240 530 16
Home/Small Business Technical Support 0820 240 530 14
Preferred Accounts/Corporate Technical Support 0660 8779
Switchboard 0820 240 530 00
Bahamas General Support toll-free: 1-866-278-6818
Barbados General Support 1-800-534-3066
Belgium (Brussels)
International Access
Code: 00
Country Code: 32
City Code: 2
Website: support.euro.dell.com
E-mail: [email protected]
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support 02 481 92 88
Customer Care 02 481 91 19
Corporate Sales 02 481 91 00
Fax 02 481 92 99
Switchboard 02 481 91 00
Bermuda General Support 1-800-342-0671
Bolivia General Support toll-free: 800-10-0238
Brazil
International Access
Code: 00
Country Code: 55
City Code: 51
Website: www.dell.com/br
Customer Support, Technical Support 0800 90 3355
Tech Support Fax 51 481 5470
Customer Care Fax 51 481 5480
Sales 0800 90 3390
British Virgin Islands General Support toll-free: 1-866-278-6820
Brunei
Country Code: 673
Customer Technical Support (Penang, Malaysia) 604 633 4966
Customer Service (Penang, Malaysia) 604 633 4949
Transaction Sales (Penang, Malaysia) 604 633 4955
- User's Guide 1
- Finding Information 2
- Specifications 4
- Caring for Your Computer 9
- Front View 11
- Front View (Doors Open) 12
- Back View 13
- Inside Your Computer 16
- System Board Components 17
- Advanced Features 25
- Security 26
- Password Protection 27
- Assigning a System Password 28
- Typing Your System Password 28
- Admin Password 29
- System Setup 30
- System Setup Options 31
- Boot Sequence 35
- Clearing Forgotten Passwords 36
- Clearing CMOS Settings 37
- Hyper-Threading 37
- IEEE 1394a 38
- U320 SCSI Controller 38
- Power Management 38
- Copying CDs and DVDs 39
- Using Blank CDs and DVDs 40
- Helpful Tips 40
- Installing the Driver 42
- Features 42
- Using RAID Storage Manager 44
- Logical Devices 45
- Creating an Array 46
- Deleting an Array 47
- Rebuilding to a Hot-Spare 48
- Verifying an Array 48
- SATA Host RAID 49
- Configuring Drives 50
- Rebuilding Arrays 51
- Deleting Arrays 51
- Viewing Array Properties 52
- Using the Disk Utilities 53
- SCSI Host RAID 53
- Viewing Array 54
- Creating Arrays 55
- Creating RAID 1 Arrays 56
- Adding a Spare Drive 57
- Verifying Data Integrity 58
- Bootable Array 58
- Write Cache 59
- Removing and Replacing Parts 60
- Opening the Computer Cover 61
- Memory Overview 63
- Installing Memory 65
- Removing Memory 66
- Memory Fan and Shroud 67
- Overview 67
- Connecting Cables 68
- SCSI ID Numbers 69
- Hard Drive 70
- Removing a Hard Drive 71
- Installing a Hard Drive 72
- Floppy Drive (Optional) 74
- Removing a Floppy Drive 75
- Installing a Floppy Drive 75
- CD/DVD Drive 77
- Installing a CD/DVD Drive 78
- Removing the Drive Door 80
- Replacing the Drive Door 81
- Removing a CD/DVD Drive 93
- PCI Cards 97
- Removing a PCI Card 100
- PCI Express Cards 101
- Removing a PCI Express Card 104
- Processor Airflow Shroud 105
- Removing the Airflow Shroud 106
- Processor 108
- Installing the Processor 109
- Removing the Processor 111
- Replacing the Battery 114
- Installing a VRM 115
- Removing a VRM 116
- Control Panel 117
- Removing the Control Panel 118
- Front Panel 119
- I/O Panel 120
- Removing the I/O Panel 122
- Replacing the I/O Panel 123
- Removing the Power Supply 123
- Replacing the Power Supply 125
- System Board 127
- Removing the System Board 128
- Replacing the System Board 128
- Closing the Computer Cover 129
- Tools to Help Solve Problems 131
- Diagnostic Lights 132
- Beep Codes 135
- Error Messages 136
- Dell Diagnostics 141
- Dell Diagnostics Main Menu 142
- What Is a Driver? 143
- Identifying Drivers 143
- Manually Reinstalling Drivers 144
- Creating a Restore Point 145
- Enabling System Restore 146
- Windows XP 146
- Windows 2000 146
- Before You Begin 147
- Reinstalling Windows XP 147
- Windows XP Setup 148
- Solving Problems 150
- Drive Problems 151
- CD and DVD drive problems 152
- Hard drive problems 152
- IEEE 1394a Device Problems 154
- Keyboard Problems 154
- Lockups and Software Problems 155
- Memory Problems 156
- Mouse Problems 157
- Network Problems 158
- Power Problems 159
- Printer Problems 160
- Processor Problems 160
- Sound and Speaker Problems 161
- No sound from headphones 162
- Video and Monitor Problems 163
- Cleaning Your Computer 165
- CDs and DVDs 166
- Choosing a Wallpaper 168
- Choosing a Screen Saver 169
- Choosing a Desktop Theme 169
- Desktop Cleanup Wizard 170
- Internet Connection Firewall 171
- Adding User Accounts 172
- Fast User Switching 172
- Appendix 174
- AutoTech Service 175
- Technical Support Service 175
- Problems With Your Order 176
- Product Information 176
- Before You Call 176
- FCC Notices (U.S. Only) 188
- Glossary 190
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