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Solving Problems 141
Yes. The problem is resolved.
No. Go to step 5.
5 Turn off the computer, swap the network cable with a known working
cable, and then turn on the computer.
Is the computer working properly?
Yes. You need a new network cable. Contact Dell for technical
assistance.
No. Contact Dell for technical assistance.
Recover From a Program That Is Not Responding
1 Press <Ctrl><Alt><Delete>.
Did the Close Program window appear?
Yes. Go to step 2.
No. Skip to step 4.
2 Click the program that no longer responds.
3 Click End Task.
Is the computer operating properly?
Yes. The problem is resolved.
No. Go to step 4.
4 Press the reset button to reboot the computer.
Restart a Computer That Is Not Responding
1 Press the reset button to reboot the system.
Did the computer reboot?
Yes. Skip to step 4.
No. Go to step 2.
2 Press and hold the power button until the computer turns off.
Did the computer reboot?
Yes. Skip to step 4.
No. Go to step 3.
- USER’S GUIDE 1
- Notes, Notices, and Cautions 2
- Contents 3
- 3 Installing Upgrades 4
- 4 Technical Specifications 5
- 5 Solving Problems 5
- 6 Getting Help 7
- 7 Additional Information 7
- . . . . . . . . . . 214 8
- . . . 220 8
- Safety Instructions 9
- Ergonomic Computing Habits 10
- About Your Computer 13
- (continued) 15
- Front View of Your Computer 16
- Controls and Indicators 18
- Back View of Your Computer 19
- Connecting Devices 20
- Serial Port Connectors 21
- Parallel Port Connector 21
- Microphone Jack 21
- Line-Out/Speaker Jack 21
- Line-In Jack 21
- PS/2 Mouse Connector 22
- PS/2 Keyboard Connector 22
- USB Connectors 22
- NIC Connector 22
- Inside Your Computer 23
- System Board Components 25
- Advanced Features 27
- System Settings 28
- System Setup Screens 29
- System Setup Navigation Keys 29
- Changing the Boot Sequence 30
- Network Operations 31
- Boot Sequence 32
- Remote Wake Up 32
- Network Configurations 32
- Integrated Devices 33
- Manageability 34
- Security 36
- 38 Advanced Features 38
- Password Protection 39
- Assigning a System Password 40
- Using Your System Password 41
- Setup Password 42
- Jumper Settings 44
- 46 Advanced Features 46
- Installing a TAPI Device 47
- Installing a TAPI Sound Card 48
- Power Management 49
- Dell System Utilities 51
- 52 Advanced Features 52
- Installing Upgrades 53
- Computer Cover 54
- Installing Upgrades 55 55
- 56 Installing Upgrades 56
- Replacing the Computer Cover 57
- 58 Installing Upgrades 58
- Interior Service Label 59
- Power Supply 61
- System Memory 65
- 128MB/16 ECC xxx 66
- Removing a Memory Module 68
- Installing a Memory Module 68
- Disk Drives and Media 69
- Desktop Chassis 74
- 84 Installing Upgrades 84
- General Guidelines 91
- EIDE Cables 92
- SCSI ID Numbers 92
- Device Termination 93
- SCSI Cables 94
- Expansion Cards 96
- Installing an Expansion Card 97
- Removing an Expansion Card 100
- Microprocessor 101
- System Battery 108
- Technical 111
- Specifications 111
- Solving Problems 117
- Before You Begin 118
- Power Problems 119
- Monitor Problems 120
- Video Problems 122
- Solving Problems 123 123
- Sound and Speaker Problems 124
- Solving Problems 125 125
- Printer Problems 126
- Solving Problems 127 127
- 3 Try to print again 127
- 128 Solving Problems 128
- Mouse Problems 129
- Keyboard Problems 130
- Solving Problems 131 131
- Diskette Drive Problems 132
- Hard Drive Problems 134
- 136 Solving Problems 136
- Battery Problems 137
- Expansion-Card Problems 138
- Network Problems 139
- Repairing a Wet Computer 142
- Hardware Conflicts 143
- System Memory Problems 144
- Microprocessor Problems 145
- System Board Problems 147
- Reset Corrupted BIOS Settings 148
- Dell Diagnostics 149
- Before You Start Testing 150
- Running the Dell Diagnostics 150
- 152 Solving Problems 152
- Dell Diagnostics Main Menu 152
- Advanced Testing 153
- Messages and Codes 155
- System Messages 156
- System Beep Codes 162
- Warning Messages 164
- Diagnostics Messages 164
- Diagnostic Indicators 165
- Back-Panel Indicators 166
- SNMP Platform Event Traps 169
- Software Problems 170
- Input Errors 171
- Error Messages 172
- Device Drivers 172
- Memory-Resident Programs 172
- Program Conflicts 173
- Memory Address Conflicts 173
- BIOS Recovery Utility 174
- Solving Problems 175 175
- 176 Solving Problems 176
- Getting Help 177
- Help Overview 178
- World Wide Web 179
- AutoTech Service 180
- TechFax Service 180
- Automated Order-Status System 180
- Technical Support Service 180
- Problems With Your Order 181
- Product Information 181
- Before You Call 182
- Diagnostics Checklist 183
- Dell Contact Numbers 184
- Additional 197
- Information 197
- Regulatory Notices 198
- FCC Notices (U.S. Only) 199
- 200 Additional Information 200
- IC Notice (Canada Only) 201
- CE Notice (European Union) 201
- Battery Disposal 202
- VCCI Notice (Japan Only) 203
- Class A ITE 203
- Class B ITE 204
- Class A Device 205
- Class B Device 206
- Additional Information 207 207
- 208 Additional Information 208
- BSMI Notice (Taiwan Only) 209
- Compliance 210
- ENERGY STAR 210
- Additional Information 211 211
- Coverage During Year One 212
- General Provisions 213
- 214 Additional Information 214
- 216 Additional Information 216
- Guarantee 218
- Exclusions 218
- Making a Claim 218
- Additional Information 219 219
- 220 Additional Information 220
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