Dell Dimension C521 Bedienungsanleitung Seite 42
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42 Solving Problems
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see "Setting Up a
Printer" on page 17).
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
1
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
View installed printers or fax printers
.
If the printer is listed, right-click the printer icon.
3
Click
Properties, then
click the
Ports
tab. For a USB printer, ensure that the
Print to the following
port(s):
setting is
USB
.
REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions.
CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and
troubleshooting information.
UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- 12 Finding Information 12
- NOTE: The color of your CD 12
- Front View of the Computer 13
- Back View of the Computer 15
- Back Panel I/O Connectors 16
- Setting Up a Printer 17
- Connecting to the Internet 18
- Playing CDs and DVDs 20
- Adjusting the Volume 21
- Copying CDs and DVDs 22
- Using Blank CDs and DVDs 23
- Helpful Tips 23
- Power Management 27
- Power Options Properties 28
- Advanced Tab 29
- Hibernate Tab 29
- Solving Problems 31
- CD and DVD drive problems 32
- Hard drive problems 33
- Error Messages 34
- Keyboard Problems 35
- Lockups and Software Problems 36
- A solid blue screen appears 37
- Other software problems 37
- Media Card Reader Problems 38
- Memory Problems 38
- Mouse Problems 39
- Network Problems 40
- Power Problems 40
- Printer Problems 41
- Scanner Problems 42
- Sound and Speaker Problems 43
- Video and Monitor Problems 44
- 46 Solving Problems 46
- Advanced Troubleshooting 47
- Diagnostic Lights 48
- Dell Diagnostics 50
- Dell Diagnostics Main Menu 51
- What Is a Driver? 52
- Identifying Drivers 52
- Reinstalling Drivers 53
- Using Microsoft 54
- XP System Restore 54
- Enabling System Restore 55
- Removing Dell PC Restore 57
- 58 Advanced Troubleshooting 58
- Removing and Installing Parts 59
- Removing the Computer Cover 60
- Inside View of Your Computer 62
- System Board Components 63
- DDR2 Memory Overview 64
- Installing Memory 65
- Removing Memory 68
- Installing an Expansion Card 69
- Removing an Expansion Card 73
- Connecting Drive Cables 75
- Drive Interface Connectors 76
- Power Cable Connector 76
- Hard Drive 77
- Installing a Hard Drive 78
- Installing a Floppy Drive 82
- Media Card Reader 83
- Removing a Media Card Reader 84
- CD/DVD Drive 86
- Removing a CD/DVD Drive 87
- Installing a CD/DVD Drive 87
- Replacing the Battery 89
- Replacing the Computer Cover 90
- Appendix 93
- 94 Appendix 94
- 96 Appendix 96
- System Setup 97
- System Setup Options 98
- 100 Appendix 100
- Boot Menu 102
- Jumper Locations 104
- Clearing Password Settings 104
- Cleaning Your Computer 105
- Floppy Drive 106
- CDs and DVDs 106
- FCC Notice (U.S. Only) 107
- Contacting Dell 108
- 110 Appendix 110
- 112 Appendix 112
- 114 Appendix 114
- 116 Appendix 116
- 118 Appendix 118
- 120 Appendix 120
- 122 Appendix 122
- 124 Appendix 124
- Printers, and Projectors 125
- 126 Appendix 126
- Glossary 127
- 128 Glossary 128
- 130 Glossary 130
- 132 Glossary 132
- 134 Glossary 134
- 136 Glossary 136
- Index 137 137
- 138 Index 138
- Index 139 139
- 140 Index 140
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