Dell PowerEdge SC 420 Bedienungsanleitung

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Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide
Introduction
Indicators, Messages, and Codes
Finding Software Solutions
Running System Diagnostics
Troubleshooting Your System
Installing System Components
Installing Drives
Getting Help
Jumpers and Connectors
I/O Connectors
Service Only Parts Replacement Procedures
Notes, Notices, and Cautions
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the "Glossary" in your User's Guide.
Information in this document is subject to change without notice.
©2004DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Axim, DellNet, Dell OpenManage, Dell Precision, Dimension, Inspiron, Latitude, OptiPlex, PowerApp, PowerConnect, PowerVault, and
PowerEdge are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Red Hat is a registered trademark of Red Hat, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Initial release: 5 Aug 2004
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Inhaltsverzeichnis

Seite 1 - Abbreviations and Acronyms

Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running

Seite 2 -  Jumpers and Connectors

Back to Contents Page  Service Only Parts Replacement Procedures Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Before You

Seite 3 - System Board Connectors

 Installing the Bezel  1. Align the three bezel release tabs with the system's front panel.  2. Press the bezel onto the system until it

Seite 4

 Installing the Control Panel  1. Align the two alignment holes in the control panel with the two alignment pins on the front panel. See FigureC-

Seite 5

 5. Slide the I/O panel upward and remove the I/O panel from the system.  Installing the I/O Panel  1. Align the I/O panel with the mounting ho

Seite 6 -  I/O Connectors

 5. Remove the switch and its attached cable from the system.  Installing the Chassis Intrusion Switch  1. Align the chassis intrusion switch w

Seite 7 - Parallel Connector

 6. Remove the processor. See "Replacing the Processor" in "Installing System Components."  7. Using a #2 Phillips screwdriv

Seite 8 - USB Connector

l If applicable, SATA hard-drive data cable(s) from SATA0 and SATA1 connector(s)  8. Close the system. See "Closing the System" in "

Seite 9 - Network Cable Requirements

Back to Contents Page  Introduction Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your sys

Seite 10 - Bezel

Back to Contents Page  Indicators, Messages, and Codes Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Front-Panel Indicato

Seite 11 - Control Panel

The front panel also incorporates two USB 2.0 connectors. See Figure2-1. Table 2-2.DiagnosticIndicatorCodes Green blinking The system is in a lo

Seite 12 - I/O Panel

Back to Contents Page  Jumpers and Connectors Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Jumpers—A General Explanation

Seite 13 - Chassis Intrusion Switch

Back-Panel Indicators and Features Figure2-2 shows the back-panel indicators and features. Figure2-3 shows the indicators for the integrated netwo

Seite 14 - System Board

Message Causes Corrective Actions A filename cannot contain any of the following characters: \ / : * ? " < > |  Do not use these characte

Seite 15 - Installing the System Board

 See "Troubleshooting System Memory" in "Troubleshooting Your System." Diskette drive 0 seek failure A cable might be loose or th

Seite 16

System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr

Seite 17 -  Introduction

of the beep code, use system diagnostics to identify the possible cause. If you are still unable to resolve the problem, see "Getting Help."

Seite 18

Diagnostics Messages When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record

Seite 19

Back to Contents Page  Finding Software Solutions Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Before You Begin Troub

Seite 20 - System Messages

 Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also

Seite 21

Back to Contents Page  Running System Diagnostics Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Using Server Administrato

Seite 22

 1. Create a set of diagnostics diskettes from the Dell OpenManage Server Assistant for PowerEdge SC Products CD. See "Using the Dell OpenManage

Seite 23 - System Beep Codes

Table A-1. System Board Jumper Settings System Board Connectors See FigureA-3 and TableA-2 for the location and description of system board co

Seite 24 - Warning Messages

Back to Contents Page  Troubleshooting Your System Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Safety First—For You and

Seite 25 - Diagnostics Messages

Closing the System  1. Ensure that all cables are connected, and fold cables out of the way.  2. Ensure that no tools or extra parts are left i

Seite 26

Action  1. Check the system and power connections to the monitor.  2. If the problem persists, replace the monitor with a known good monitor. 

Seite 27 - Application Conflicts

l Error message indicates a problem with a serial or parallel port. l Device connected to a serial or parallel port is not operating properly.  A

Seite 28 - From the Utility Partition

 Troubleshooting a USB Device  Problem l System message indicates a problem with a USB device. l Device connected to a USB port is not operating

Seite 29 - Error Messages

Inside the System In Figure5-2, the system cover is opened to provide an interior view of the system. Figure 5-2. Inside the System The system b

Seite 30 - Opening the System

 8. If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion

Seite 31 - Checking the Equipment

If the problem is not resolved by replacing the battery, see "Getting Help." Troubleshooting the Power Supply  Problem l Power indicator

Seite 32 - Troubleshooting the Mouse

Problem l A fan-related error message.  Action   1. Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" i

Seite 33 - Problem

 11. Reinstall the memory modules. See "Installing a Memory Module" in "Installing System Options."  12. Close the system.

Seite 34 - Troubleshooting a NIC

Disabling a Forgotten Password The system's software security features include a system password and an admin password, which are discussed in

Seite 35 - Inside the System

19. Close the system. See "Closing the System."  20. Reconnect the system to the electrical outlet, and turn on the system and attached

Seite 36

For information about testing the controller, see the SCSI controller's documentation.  2. Ensure that the primary SCSI channel is enabled, and

Seite 37 - Troubleshooting a Fan

 7. Close the system. See "Closing the System."  8. Reconnect the system to the electrical outlet, and turn on the system and attached

Seite 38

Problem l Error message indicates a problem with an expansion card. l Expansion card performs incorrectly or not at all.  Action   1. Run the a

Seite 39

1. Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."

Seite 40 - Troubleshooting a CD Drive

Back to Contents Page  Installing System Components Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Expansion Cards Powe

Seite 41

 5. Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal conne

Seite 42

  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  2. Open the system. See "Opening

Seite 43

Cooling Fan The processor cooling fan shroud is part of the cooling fan assembly. The fan and shroud are replaced as a unit.  Removing the Cooling

Seite 44

Table6-1 illustrates sample memory configurations. See "Memory Module Installation Guidelines" for detailed information. Table 6-1.Sample

Seite 46 - Power Supply

 6. Pull up on the securing clips to lock the module into place. If you insert the module correctly, the securing clips snap into the cutouts at

Seite 47 - Installing the Power Supply

   1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  2. Open the system. See "Openin

Seite 48 - System Memory

 8. Remove the processor socket protective cover (if present).  9. Carefully set the processor in the socket and press it down lightly to seat it

Seite 49 - Installing a Memory Module

 4. Remove the battery by pressing on the tab. See Figure6-6. Figure 6-6. Replacing the Battery  5. Install the new battery with the side labe

Seite 50 - Processor

Back to Contents Page  Installing Drives Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide General Installation Guidelines 

Seite 51

SCSI Device Termination SCSI logic requires that termination be enabled for the two drives at opposite ends of the SCSI chain and disabled for all dr

Seite 52 - System Battery

Figure 7-3. Removing or Installing a SCSI Hard Drive Figure 7-4. Removing or Installing a SATA Hard Drive  4. Press in on the tabs on each sid

Seite 53

 6. Slide the new drive into the drive bay until the tabs on the rails click securely into position.  7. Connect the power cable to the drive.

Seite 54 -  Installing Drives

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  2. Open the system. See "Opening the

Seite 55 - Hard Drives

5.25-Inch Optical and Tape Drives You can install an additional 5.25-inch drive of your choice in the second 5.25-inch drive bay. See Figure7-1. If

Seite 56 - Installing a Hard Drive

Back to Contents Page  I/O Connectors Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Serial Connector Parallel Connecto

Seite 57 - Diskette Drive (Optional)

Back to Contents Page  Getting Help Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise

Seite 58

support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] [email protected] (Asian/Pacific c

Seite 59

the system diagnostics.  4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diske

Seite 60 -  Getting Help

Fax toll-free:1-800-818-341 Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 Website: support.euro.dell.com  E-mail:

Seite 61 - Product Information

Large Corporate Accounts Key Accounts toll-free:8008582628 Large Corporate Accounts North toll-free:8008582999 Large Corporate Accounts North G

Seite 62 - Contacting Dell

International Access Code: 00 Country Code: 49 City Code: 6103 E-mail: [email protected]  Technical Support 06103766-7200 Home/Sm

Seite 63

Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Website: support.jp.dell.com  Technical Support (servers) toll-free: 0

Seite 64

Netherlands Antilles General Support 001-800-882-1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Website: su

Seite 65

Country Code: 65  Customer Service (Penang, Malaysia) 6046334949 Transaction Sales toll-free:8006011054 Corporate Sales toll-free:8006011053

Seite 66

Back to Contents Page  U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Website: support.euro.dell.com  Customer Care

Seite 67

Table B-1. Serial Connector Pin Assignments Parallel Connector The integrated parallel connector, intended primarily for use by printers that re

Seite 68

Back to Contents Page Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acronym

Seite 69

The PS/2-compatible keyboard and mouse cables attach to 6-pin, miniature DIN connectors. FigureB-4 illustrates the pin numbers for these connectors a

Seite 70 - Abbreviations and Acronyms

Figure B-6. USB Connector Pin Numbers Table B-5. USB Connector Pin Assignments Integrated NIC Connector The system's integrated NIC functio

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