Dell FX160 Betriebsanweisung PDF herunterladen (Seite 20)

20 Troubleshooting Tips

A program is designed for an earlier Microsoft

Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD —

Click

Start

→

Control Panel

→

Programs

→

Use an older program with

this version of Windows

In the welcome screen, click

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button

for at least 6 seconds (until the computer turns off), and then restart your

computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION —

• Ensure that the program is compatible with the operating system installed

on your computer.

• Ensure that your computer meets the minimum hardware requirements

needed to run the software. See the software documentation for

information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of

software and hardware updates for your computer. To enroll for the Dell

Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

NOTE: The Dell Support Utility is not supported on Linux or Windows XP embedded

operating systems.

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Dell FX160 Betriebsanweisung Seite 20