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Troubleshooting

Common

Problems

The following table contains general information about common Bluetooth speaker

problems you might encounter and the possible solutions.

Common

Symptoms

What You

Experience

Possible Solutions

Cannot connect wirelessly

to Bluetooth speaker

Cannot connect using

Bluetooth

•

Make

sure

the

speaker

and Bluetooth device

are powered on.

• Turn on Bluetooth on

your speaker and

Bluetooth device.

• Check if device search

has started. The

Bluetooth LED will blink

white to indicate that

the device is in pairing

mode.

• Check if your speaker is

on the Bluetooth device

name list and try pairing

again.

Cannot

connect

using

NFC

• Make sure the speaker